Housekeeping, Porters, Food & Translation

What system may be used to dispatch Environmental Services requests?

CMS.

What cleaning requests can Environmental Services handle?

Bed cleaning, area cleaning, rapid disinfection, and UV requests.

What other services can Housekeeping assist with?

Commode cleaning and unit supplies.

Who should be contacted for obtaining or storing beds?

The dispatcher.

What is required for furniture moves or disposal?

The appropriate request form.

What system may be used to arrange porters?

CMS.

What are porters responsible for?

Transporting patients, medications, blood, charts, belongings, supplies, and equipment.

Where do porters transport patients?

Appointments, tests, transfers, and discharge locations.

What equipment can porters deliver?

Beds, mattresses, IV poles, pumps, and SCD equipment.

How are routine unit snacks and nourishment replenished?

Automatically, based on the unit's supply list.

When is a food requisition required?

For a one-time additional food order.

What form is used to order extra refreshments or snacks?

Patient Food Requisition.

Who should be consulted before placing an additional food order?

The unit supervisor.

Can additional food orders result in a charge?

Yes, they may result in a cost to the unit.

What tools may assist with language translation?

Written translation sheets, iPads, Google Translate, and portable translation devices.

When can in-person translators be booked?

For procedures or patient concerns.

How may translation services be billed?

To the unit cost centre.