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Operationalisation
Defining abstract ideas into measurable metrics for data-driven decisions.
Muda
Japanese term for waste; consists of Type 1 (necessary but non-value-adding) and Type 2 (pure waste).
Type 1 Muda
Non-value-adding but necessary waste that should be minimized.
Type 2 Muda
Pure waste (e.g., defects, overproduction) that should be eliminated first.
Deming Cycle (PDCA)
A continuous improvement cycle consisting of Plan, Do, Check, and Act.
Costs of Quality
Includes Prevention, Appraisal, Internal Failure, and External Failure costs.
Effective
Achieving goals, such as on-time delivery.
Efficient
Achieving goals with minimal waste, such as low production costs.
Gemba
The practice of going to the source to observe processes.
5S
A workplace organization method: Sort, Set in order, Shine, Standardize, Sustain.
Rational Decision-Making Model
A logical approach to decision making based on ideal logic.
Garbage Can Model
A decision-making model involving chaotic, timing-dependent choices.
Batch Production
Production type characterized by limited runs and recipe-based processes.
Continuous Production
Production type characterized by high volume and constant operation.
Supplier Selection
Criteria used to choose suppliers based on cost, quality, reliability, and ethics.
Procure-to-Pay (P2P) Cycle
The cycle that encompasses ordering and payment processes.
Order-to-Cash (O2C) Cycle
The cycle that encompasses customer orders through to revenue generation.
Black Box Model
A simplified representation of complex systems showing input, process, and output.