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social psychologists
the scientific study of how we think about, influence, and relate to one another
attribution theory
the theory that we explain someone’s behaviour by crediting either the situation or the person’s disposition
fundamental attribution error
the tendency to underestimate the impact of the situation and to overestimate the impact of personal disposition
attitudes
feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, people, and events
foot-in-the-door phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request
role
a set of expectations about a social position, defining how those in the position ought to behave
cognitive dissonance theory
the theory that we act to reduce the discomfort we feel when two of our thoughts are inconsistent (changing attitudes to reflect behaviour)
peripheral route persuasion
occurs when people are influenced by attention-getting cues, such as a person’s attractiveness
central route persuasion
occurs when interested people’s thinking is influenced by considering evidence and arguments
norms
understood rules for accepted and expected behaviour
conformity
adjusting our behaviour or thinking to coincide with a group standard
normative social influence
influence resulting from a person’s desire to gain approval or avoid disapproval
informational social influence
influence resulting from a person’s willingness to accept others’ opinions about reality
social facilitation
in the presence of others, improved performance on simple or well-learned tasks, and worsened performance on difficult tasks
social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
group polarization
the enhancement of a group’s prevailing inclinations through discussion within the group
groupthink
the mode of thinking that occurs when the desire for harmony in a decision making group overrides a realistic appraisal of alternatives
prejudice
an unjustifiable and usually negative attitude toward a group and its members based on stereotypes
stereotypes
generalized beliefs about a group of people
discriminate
unjustifiable negative behaviour toward a group or its members
implicit bias
automatic associations that can influence individual judgements of or behaviour toward people of a certain group
just-world phenomenon
the tendency for people to believe that people get what they deserve and deserve what they get
ingroup
people with whom we share a common identity (us)
outgroup
those perceived as different or apart from out group (them)
ingroup bias
the tendency to favour our own group
scapegoat theory
the theory that prejudice offers an outlet for anger by providing someone to blame
other-race effect
the tendency to recall faces of one’s race more accurately than faces of other races
aggression
any physical or verbal behaviour intended to cause harm to others
frustration-aggression principle
the principle that frustration causes anger, which can generate aggression
social scripts
a culturally modeled guide for how to act in various situations
mere-exposure effect
the tendency for repeated exposure to novel stimuli to increase our liking of them
passionate love
an aroused state of intense positive absorption in another, usually present at the beginning of a romantic relationship
companionate love
the deep affectionate attachment we feel for someone with whom our life is intertwined
equity
a condition in which people receive from a relationship in proportion to what they give to it
self-disclosure
the act of revealing intimate aspects of ourselves to others
altruism
unselfish regard for the welfare of others
diffusion of responsibility
when a person takes less responsibility for something, or is less likely to act in a situation, due to the presence of others
bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present
social exchange theory
the theory that our social behaviour is an exchange process, the aim of which is to maximize benefits and minimize cost
reciprocity norm
an expectation that people will help, not hurt, those who have helped them
social-responsibility norm
an expectation that people will help those needing their help
conflict
a perceived incompatibility of actions, goals, or ideas
social traps
a situation in which two parties, each pursuing their self-interest rather than the good of the group, become caught in mutually destructive behaviour
mirror-image perceptions
mutual views often held by conflicting parties, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive
self-fulfilling prophecies
a belief that leads to its own fulfillment
superordinate goals
shared goals that override differences among people and require their cooperation
grit
passion and perseverance in the pursuit of long-term goals
personality
our characteristic pattern of thinking, feeling, and acting
psychodynamic theories
theories that view personality with a focus on the unconscious mind and the importance of childhood experiences
psychoanalysis
Freud’s theory of personality that attributes thoughts and actions to unconscious motives and conflicts
unconscious
mostly unacceptable thoughts, wishes, feelings, and memories (Freud) or information processing of which we are unaware (Modern)
free association
a method of exploring the unconscious in which the person relaxes and says whatever comes to mind, no matter how trivial or embarrassing
id
according to Freud, unconscious psychic energy that strives to satisfy basic sexual and aggressive drives. Operates on the pleasure principle, demanding immediate gratification
ego
the partly conscious, “executive” part of personality that, according to Freud, mediates among the demands of the id, the superego, and reality
superego
the partly conscious part of personality that, according to Freud, represents internalized ideals and provides standards for judgement and for future aspirations
psychosexual stages
the childhood stages of development during which the id’s pleasure seeking energies focus on distinct erogenous zones
oedipus complex
according to Freud, a boy’s sexual desire toward his mother and feelings of jealousy and hatred for the rival father
identification
the process by which children incorporate their parents’ values into their developing superegos
fixate
a lingering focus of pleasure-seeking energies at an earlier psychosexual stage, in which conflicts were unresolved
defense mechanisms
the ego’s protective methods of reducing anxiety by unconsciously distorting reality
repression
the basic defence mechanism that banishes from consciousness anxiety arousing thoughts, feelings, and memories
collective unconscious
a shared, inherited reservoir of memory traces from our species’ history
terror-management theory
a theory of death-related anxiety, explores people’s emotional and behavioural responses to reminders of their impending death
thematic apperception test
a projective test in which people express their inner feelings and interests through the stories they make up about ambiguous scenes
projective test
a personality test that provides ambiguous images designed to trigger projection of people’s inner dynamics
inkblot test
seeks to identify people’s inner feelings by analyzing how they interpret 10 inkblots
humanistic theorists
theories that view personality with a focus on the potential for healthy personal growth
hierarchy of needs
Maslow’s five levels of human needs
self-actualization
one of the ultimate psychological needs that arises after basic physical and psychological needs are met and self-esteem is achieved
self-transcendence
the striving for identity, meaning, and purpose beyond the self
unconditional positive regard
a caring, accepting, and non judgemental attitude, which Carl Rogers believed would help clients develop self-awareness and self-acceptance
self-concept
all our thoughts and feelings about ourselves, in answer to the question “Who am I?”
traits
a characteristic pattern of behaviour or a disposition to feel and act in certain ways
personality inventories
a questionnaire on which people respond to items designed to gauge a wide range of feelings and behaviours, used to assess selected personality traits
self-report
a method of recording participants’ descriptions of their personality traits, often using surveys, questionnaires, or tests
empirically derived
a test created by selecting from a pool of items those that discriminate between groups
big five factors
openness, conscientiousness, extraversion, agreeableness, and neuroticism
social-cognitive perspective
a view of behaviour as influenced by the interaction between people’s traits and their social context
reciprocal determinism
the interacting influences of behaviour, internal cognition, and environment
spotlight effect
overestimating others’ noticing and evaluating our appearance, performance, and blunders
self-esteem
our feelings of high or low self worth
self-efficiency
our sense of competence on a task
self-serving bias
a readiness to protect ourselves favourably
narcissism
excessive self-love and self-focus
psychological disorder
a disturbance in people’s thoughts, emotions, or behaviours that causes distress or suffering and impacts their daily lives
medical model
the concept that diseases have physical causes that can be diagnosed, treated, and in most cases, cured
epigenetics
the study of the molecular mechanisms by which environments can influence genetic expression
DSM-5-TR
the diagnostic and statistical manual of mental disorders
anxiety disorders
a group of disorders characterized by excessive fear and anxiety related maladaptive behaviours
social anxiety disorder
intense fear and avoidance of social situations
generalized anxiety disorder
an anxiety disorder in which a person is continually tense, apprehensive, and in a state of autonomic nervous system arousal
panic disorder
an anxiety disorder marked by unpredictable episodes of intense dread in which a person may experience terror and accompanying chest pain, choking, or other frightening sensations
specific phobias
an anxiety disorder marked by a persistent, irrational fear and avoidance of a specific object, activity, or situation
OCD
a disorder characterized by unwanted and repetitive thoughts, actions, or both
posttraumatic stress disorder
a disorder characterized by haunting memories, nightmares, hypervigilance, avoidance of trauma-related stimuli, social withdrawal, jumpy anxiety, numbness of feeling, and/or insomnia that lingers for 4 weeks or more after a traumatic experience
trauma-and-stressor-related disorders
a group of disorders in which exposure to a traumatic or stressful event is followed by psychological distress
somatic symptom disorder
a psychological disorder in which the symptoms take a somatic (bodily) form without apparent physical cause
illness anxiety disorder
a disorder in which a person interprets normal physical sensations as symptoms of a disease
major depressive disorder
a disorder in which a person experiences five or more symptoms lasting 2 or more weeks