PHONE VOCABULARY

a landline

a telephone that is connected by wires to a fixed location, such as a home or office, rather than a mobile phone. (Стаціонарний телефон, домашній телефон.)

Examples:

My grandparents still use a _______ at home.

I tried calling her mobile, so I called the _______ instead.

Many people no longer have a _______ because they only use smartphones.

to dial

to enter a telephone number by pressing the numbers on a phone in order to make a call. (Набирати номер телефону.)

Examples:

I _______ the wrong number and spoke to a complete stranger.

Please _______ 0 if you want to speak to the receptionist.

She quickly _______ her husband's number when she saw what had happened.

To text somebody

to send someone a written message using a mobile phone. (Написати комусь повідомлення, надіслати SMS / повідомлення.)

Examples:

I'll _______ you when I get home.

She _______ me to say that she was running late.

You can _______ him if you don't want to call.

to hang up

To hang up — to end a phone call by putting down the phone or pressing the button to disconnect. (Покласти слухавку, завершити телефонну розмову.)

Examples:

Don't _______ yet — I need to tell you something important.

She got angry and _______ before I could explain.

I accidentally _______ while I was trying to turn up the volume.

To leave a message on somebody's voicemail

to record a spoken message for someone when they do not answer the phone. (Залишити комусь голосове повідомлення на автовідповідачі / голосовій пошті.)

Examples:

He didn't answer, so I _______ his voicemail.

If she doesn't pick up, just _______ her voicemail.

I _______ his voicemail asking him to call me back.

To be engaged

to have formally agreed to marry someone. (Бути зарученим / зарученою.)

Examples:

They have been _______ for six months and are planning to get married next summer.

She was so happy to tell everyone that she was _______.

My cousin is _______ to a doctor from Canada.

to go off

to start making a sudden loud sound, for example an alarm, phone, or timer. (Задзвонити, спрацювати, увімкнутися зі звуком.)

Examples:

My alarm _______ at 6:30 every morning.

The fire alarm suddenly _______ in the middle of the meeting.

I was in the shower when my phone _______.

To put somebody on hold

to make someone wait during a phone call, usually while you check something or connect them to another person. (Попросити когось зачекати на лінії, поставити дзвінок на утримання.)

Examples:

The receptionist _______ me _______ while she checked my appointment.

Please don't _______ me _______ for too long.

The customer service agent _______ him _______ for almost ten minutes.

to cut off

to suddenly stop a phone call or connection, often because of a technical problem. (Перервати зв'язок, обірвати телефонну розмову.)

Examples:

We were _______ in the middle of the conversation.

The call suddenly _______ because the signal was weak.

I'm sorry — we got _______ before you finished speaking.

to pick up

to answer the phone when someone calls you. (Підняти слухавку, відповісти на дзвінок.)

Examples:

I called her three times, but she didn't _______.

Can you _______ the phone? I'm cooking.

He finally _______ after I had been calling for several minutes.

To put somebody through

to connect someone by phone to the person they want to speak to, for example in an office or customer service department. (З'єднати когось по телефону з потрібною людиною.)

Examples:

Could you _______ me _______ to the sales department, please?

The receptionist _______ me _______ to the manager.

I'll _______ you _______ to someone who can help with your problem.

To hang up on somebody

to suddenly end a phone call while the other person is still speaking, usually because you are angry or do not want to continue the conversation. (Кинути слухавку, різко завершити розмову з кимось.)

Examples:

I can't believe she _______ me in the middle of our argument.

Don't _______ him just because you're angry.

He was so rude that I almost _______ him.

You are frozen

your video image has stopped moving during a video call, usually because of a poor internet connection. (Ти завис / у тебе зависло відео.)

Examples:

I can't see you moving — you're _______.

Sorry, you were _______ for a few seconds, so I didn't hear what you said.

Your screen is _______ again. Maybe your internet connection is weak.

You are cutting out

your voice is disappearing or breaking up during a phone or video call because of a poor connection. (Тебе чути з перебоями / твій голос пропадає.)

Examples:

Sorry, you're _______ — could you say that again?

I can't hear you properly because you keep _______.

You're _______ a lot today. Maybe try moving closer to the router.

You are on mute

your microphone is turned off, so other people cannot hear you during a call or video meeting. (У тебе вимкнений мікрофон / тебе не чути.)

Examples:

We can't hear you — you're _______.

I think you're _______. Can you turn your microphone on?

She was speaking for a minute before she realized she was _______.

There is a lag (delay) between us

there is a short delay between when one person speaks or moves and when the other person hears or sees it during a call. (Між нами є затримка зв'язку / звук або відео передається із запізненням.)

Examples:

I think there's a _______ between us, so we keep speaking at the same time.

There was a long _______ during the video call because of the weak internet connection.

Sorry, there's a slight _______ between us — I'm hearing your answers a few seconds late.

Your Internet has gone down

your Internet connection has stopped working. (У тебе зник / перестав працювати Інтернет.)

Examples:

I think your Internet has _______ because I can't see or hear you.

My Internet _______ in the middle of the lesson, so I had to reconnect.

If your Internet _______ again, try restarting the router.