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PESTEL, Five Forces, Strategic Groups, SWOT O/T
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PESTEL stands for
Political, Economic, Sociocultural, Technological, Environmental, Legal
Layer of analysis for PESTEL
The macro-environment (outermost layer)
Political factors
Government stability, policy, trade restrictions, political risk, government intervention
Economic factors
Growth, recessions, inflation, interest rates, exchange rates, commodity and input prices
Sociocultural factors
Demographics, consumer attitudes, health concerns, lifestyle trends
Technological factors
Innovation, new processes, new product uses, disruptive technology
Environmental factors
Climate change, emissions, sustainability concerns, natural resource availability
Legal factors
Laws and regulations (safety, health, environmental, trade law)
Two columns of the class PESTEL chart
How is each change impacting the industry? How is each change impacting the firm?
Scenario: A government bans exports of natural gas
Political
Scenario: A new law requires phasing out a gasoline additive
Legal
Scenario: Consumers worry a chemical causes cancer
Sociocultural
Scenario: A recession cuts demand from manufacturers
Economic
Scenario: A new process converts a product into plastics
Technological
Scenario: Concern over carbon emissions drives demand for cleaner fuel
Environmental
Blockbuster vs. Netflix lesson
Failing to respond to macro trends (especially technological and sociocultural) can destroy an industry leader
PESTEL is internal or external?
External
The Five Forces
Threat of new entrants, Bargaining power of suppliers, Bargaining power of buyers, Threat of substitutes, Rivalry among existing competitors
What Five Forces describes
Industry rivalry and intensity of competition, industry profitability, and market attractiveness
What Five Forces CANNOT tell you
Which specific firm will win, a firm's internal strengths, or how the industry will change over time
Threat of new entrants is LOW when
Entry requires high capital, government licensing, economies of scale, strong brands, or access to distribution
Supplier power is HIGH when
Few suppliers, inputs are critical or a large share of costs, high switching costs, suppliers could integrate forward
Buyer power is HIGH when
Few or large buyers, products are standardized, low switching costs, buyers could integrate backward
Threat of substitutes is HIGH when
Substitutes from other industries meet the same need at a good price-performance ratio with low switching costs
Rivalry is HIGH when
Many or equal competitors, slow industry growth, commodity products, high fixed costs, high exit barriers
Substitute vs. rival
A rival makes the same product; a substitute is a different product from another industry that meets the same need
Columns of the class Five Forces chart
Most relevant factors from the checklist; Overall impact (positive or negative; degree)
Strong forces mean
Lower industry profitability and a less attractive industry
Medium-competitive firm in an attractive market
Can generate a lot of profit
Medium-competitive firm in an unattractive market
Will probably lose money
How to be profitable in an unattractive market
Have a clear competitive advantage and a clear right to win as a market leader
Value Net model adds
Complementors (players whose products increase the value of yours)
Scenario: Entry needs licensing and big infrastructure; customers switch easily; growth slowed; suppliers fragmented. Strongest force?
Buyer power
Total Available Market (TAM)
Total market demand for the product or service; the potential scale of the market
Serviceable Available Market (SAM)
Portion of the TAM targeted by your products within your geographic reach
Serviceable Obtainable Market (SOM)
Percentage of the SAM you can realistically capture (the target market)
Penetrated Market (PM)
Your current sales, customers, user base
Strategic group
A set of firms within the same industry that pursue similar competitive strategies or occupy similar competitive positions
Step 1 of strategic group mapping
Identify the industry
Step 2 of strategic group mapping
Choose two dimensions that differentiate firms
Three requirements for map dimensions
Independent, strategically meaningful, and vary across competitors
Step 3 of strategic group mapping
Plot each firm on a two-dimensional graph
Step 4 of strategic group mapping
Use different-sized circles to show relative market size or revenue
Step 5 of strategic group mapping
Interpret the clusters that emerge as strategic groups
Strategic group mapping primarily helps understand
Intra-industry mobility barriers and rivalry clusters
Mobility barriers
Obstacles that make it difficult to move from one strategic group to another
What a strategic group map tells you
Closest competitors, who competes directly, which groups are protected, white spaces, difficulty moving between groups, which groups are vulnerable
White space
An unoccupied area on the map, a possible market gap
Who is a firm's main competitor on the map?
Firms in the same strategic group (closest on the map)
Airline example: Spirit
Limited network, ultra-low cost
Airline example: Delta and United
Extensive network, premium service (same strategic group)
Competitive intelligence
Information about rivals useful in anticipating their next strategic moves
Signals a rival may make a strategic move
Pressure to improve financial performance, seeking more market standing, public statements of intentions, competitive intelligence profiles
Competitor analysis: FIRST ask
Their business aims, assumptions, capabilities, and current strategy
Competitor analysis: THEN ask
Are they happy? How will they act? What could change? Where are they vulnerable? What would provoke a serious response?
Where to look externally
PESTEL, Five Forces, strategic groups, competitive environment
Opportunity
External and positive
Threat
External and negative
Rule for opportunities and threats
Should begin with "The external environment…" and should not mention the company
Health-conscious consumers usually come from which analysis?
PESTEL (external)
"Consumer demand for low-sugar beverages is increasing" is…
Opportunity
Scenario: A student lists "intense competition" as a weakness. Why is it wrong?
Competition is external, so it is a Threat, not a Weakness
Scenario: "Commodity prices for sugar and aluminum fluctuate significantly"
Threat
Scenario: "Advances in zero-sugar sweeteners improve product quality"
Opportunity (external technology change)