CCMA

CELL STRUCTURES IS THE SOURCE OF ENERGY FOR A CELL?

MITOCHONDIRA

A MA IS TESTING A PATIENT'S VISUAL ACUITY USING A SNELLEN CHART. WHICH ACTIONS SHOULD MA TAKE?

MAKE SURE THE PATIENT DOES NOT LEAN FOWARD DURING THE TEST.

DURING A ROUTINE VENIPUNCTURE. THE PATIENT BECOMES PALE & DIAPHORETIC. WHAT CONDITION IS MOST LIKELY TO OCCUR IN THIS PATIENT?

SYNCOPE

A PATIENT CALLS THE CLINIC TO CANCEL A POSTOPERATIVE APPOINTMENT & STATES THAT SHE WILL RESCHEDULE AT A LATER DATE. FOR WHICH FOLLOWING REASONS SHOULD MA DOCUMENT THIS INFORMATION ON THE PATIENT'S CHART?

TO PROVE THAT THE OFFICE WAS NOT NEGLIGENT

WHEN COMPLETING DOCUMENTATION IN A PATIENT'S PAPER MEDICAL RECORD, A MA REALIZES SHE MADE AN ERROR. WHICH ACTIONS SHOULD MA TAKE?

DRAW A LINE THROUGH THE ERROR & INITIAL IT

WHICH ITEMS INCLUDED ON THE CMS-1500 CLAIM FORM SHOULD A MA RECOGNIZE AS INDICATING THE MEDICAL NECESSITY OF A PROCEDURE?

DIAGNOSIS CODE

WHICH TECHNIQUES SHOULD A MA USE TO CONFIRM A PATIENT'S UNDERSTANDING OF INSULIN ADMINISTRATION?

OBSERVE THE PATIENT AS SHE PERFORMS A SELF-DEMONSTRATION

A MA IS PREPARING A COMMUNITY RESOURCE LIBRARY. WHICH ACTIONS SHOULD MA TAKE 1ST?

COMPILE A LIST OF LOCAL COMMUNITY AGENCIES

A MA is disposing of the syringe and needle she used to inject a seasonal influenza vaccine Which of the following actions should the assistant take?

DROP THE SYRINGE, NEEDLE FIRST, INTO THE BIOHAZARDS SHARP CONTAINER

A MA IS PREPARING A PATIENT WHO HAS PSORIASIS TO BE EXAMINED BY THE PROVIDER. WHEN INSPECTING THE PATIENT'S SKIN LESIONS, THE MA SHOULD EXPECT TO OBSERVE WHICH OF THE FOLLOWING CHARACTERISTICS?

SILVERY, SCALY

A MA RECEIVES A DENIAL OF PAYMENT FOR A PATIENT'S CHOLECYSTECTOMY. THE REASON STATED IS "NONCOVERED SERVICES." IF THIS PROCEDURE WAS DEEMED EMERGENT BY THE PROVIDER. WHICH ACTIONS SHOULD MA TAKE?

INSTRUCT THE PATIENT TO CONTACT THE INSURER ABOUT THE DENIAL OF PAYMENT

WHICH ACTION SHOULD MA TAKE TO VERIFY THE QUALITY OF VENIPUNCTURE SUPPLIES BEFORE BEGINNING A BLOOD DRAW?

INSPECT THE INTEGRITY OF THE NEEDLE'S SEAL

WHICH INSTRUCTIONS SHOULD MA GIVE TO A PATIENT WHEN ADMINISTERING AN ENTERIC-COATED TABLET?

SWALLOW THE TABLET WHOLE WITH GLASS OF WATER

A MA IS COLLECTING A HEALTH HISTORY FROM AN OLDER ADULT PATIENT WHO EXHIBITS MODERATE HEARING LOSS. WHICH ACTION SHOULD MA TAKE?

REMAIN WITHIN THE PATIENT'S VIEW TO ALLOW LIP-READING

A MA IS ASSISTING WITH THE PHYSICAL EXAMINATION OF A PATIENT WHO HAS SCABIES. BESIDES GLOVES. WHICH PIECES OF PERSONAL PROTECTIVE EQUIPMENT SHOULD THE MA WEAR?

GOWN

A CLINIC SCHEDULES ALL CARDIAC PATIENTS ON MONDAYS & WEDNESDAYS & ALL ONCOLOGY PATIENTS ON TUESDAYS & THURSDAYS. WHAT TYPE OF SCHEDULING IS THE CLINIC USING?

CLUSTER SCHEDULING

THE PARENT OF A CHILD WHO HAS PEDICULOSIS IS ASKING A MA FOR MORE INFORMATION ABOOUT HER CHILD'S CONDITION. THE MA SHOULD BEGIN BY EXPLAINING THAT PEDICULOSIS IS WHICH TYPES OF INFECTION?

PARASITIC

A MA IS REVIEWING A PROVIDER'S INSTRUCTIONS AS THE PATIENT IS PREPARING TO LEAVE THE OFFICE. THE PROVIDER RECOMMENDS THAT THE PATIENT PURCHASE AN OVER-THE-COUNTER ANTITUSSIVE, BUT THE PATIENT TELLS THE MA THAT SHE DOES NOT KNOW WHAT AN ANTITUSSIVE IS. WHICH OF THE FOLLOWING RESPONSES SHOULD THE MA MAKE?

IT IS A MEDICATION THAT SUPPRESSES THE COUGH REFLEX

WHEN PREFORMING THE PALPATORY METHOD FOR OBTAINING BLOOD PRESSURE. WHICH INDICATES THE LEVEL AT WHICH THE MA SHOULD INFLATE THE CUFF?

30 mm Hg ABOVE THE RADIAL PULSE CESSATION

A first-time patient is late arriving to the office which of the following should the medical assistant say first?

"HELLO. WELCOME TO OUR OFFICE"

A MA IS ADMINISTERING AN INTRAMUSCULAR IMMUNIZATION TO A PATIENT. WHICH ACTION SHOULD MA TAKE?

CLEANSE THE SITE IN A CIRCULAR MOTION FROM THE CENTER OUTWARD

A MA IS EXPLAINING A VENIPUNCUTURE PROCEDURE TO A PATIENT. WHICH STATEMENTS SHOULD MA MAKE?

ILL BE COLLECTING A BLOOD SAMPLE FROM YOU TODAY. THERE WILL BE A SMALL STICK IN YOUR ARM.

A MA is examining the skin on a patient's forearm where the patient reports developing a rash. The assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in diameter. Which of the following terms should he use to document his observations in the patient's medical record?

PAPULES

A PATIENT TELLS A MA THAT HIS PROVIDER'S OFFICE IS INCOMPETENT, AS THERE IS NO IMPROVEMENT IN HIS CONDITION. WHICH IS APPROPRIATE RESPONSE FOR MA TO MAKE?

I THINK THAT YOU FEEL THAT YOUR TREATMENT IS NOT EFFECTIVE

A MA IS ASSISTING A PROVIDER WITH AN ABDOMINAL EXAMINATION. WHEN THE PROVIDER PALPATES THE MAJOR PORTION OF THE LIVER, THE ASSISTANT SHOULD RECOGNIZE THAT HE IS PALPATING WHICH OF ABDOMINAL QUADRANTS ?

RIGHT UPPER

A PATIENT IS SEEN IN AN URGENT CARE CENTER FOR A LACERATION TO THE LEFT FOOT. THE PROVIDER EVALUATES THE INJURY, DETERMINES SUTURES ARE NOT NEEDED, APPLIES A DRESSING & RELEASES THE PATIENT. WHICH LEVELS OF EXAMINATIONS SHOULD MA USE FOR THE PROCEDURE CODING FOR THE VISIT?

PROBLEM-FOCUSED EXAMINATION

WHICH INFORMATION SHOULD THE MA ENTER INTO THE APPOINTMENT CALENDAR WHEN SCHEDULING A PATIENT FOR A SKIN RASH?

DAYTIME PHONE \#

A MA DISCOVERS A GARBAGE CAN FIRE HAS STARTED IN THE BREAK ROOM. ACCORDING TO THE "RACE" ACRONYM FOR EMERGENCY RESPONSE. WHICH ACTION SHOULD MA TAKE FIRST?

EVACUATE STAFF & PATIENTS IMMEDIATE

A MA IS ENCOURAGING A PATIENT TO INCREASE HER INTAKE OF INSOLUBLE FIBER TO HELP PREVENT CONSTIPATION & HEMORRHOIDS. WHICH FOODS SHOULD THE MA RECOMMEND AS THE BEST SOURCE OF INSOLUBLE FIBER?

PEARS W/ SKIN

A MA IS PREPARING A PATIENT WHO HAS CONGESTIVE HEART FAILURE (CHF) FOR AN EXAMINATION BY THE PROVIDER. WHICH MANIFESTATIONS SHOULD MA EXPECT?

SHORTNESS OF BREATH

A MA IS DISCUSSING INFORMATION WITH A PATIENT ABOUT A NEW MEDICATION THAT THE PROVIDER PRESCRIBED. WHICH ACTIONS SHOULD MA TAKE?

REINFORCE TEACHING ABOUT FREQUENCY OF MEDICATION ADMINISTRATION

A PATIENT ARRIVES AT A CLINIC W/ BILL FOR X-RAYS THAT WERE REQUIRED DUE TO AN INJURY AT THE PATIENT'S PLACE OF EMPLOYMENT. THE PATIENT HAS PRIVATE INSURANCE & IS ELIGIBLE FOR WORKERS' COMPENSATION. THE MA SHOULD RECOGNIZE THAT WHICH PARTIES IS RESPONSIBLE FOR PAYMENT OF THIS BILL?

PAID IN FULL BY WORKERS' COMPENSATION

A MA IN AN OUTPATIENT FACILITY IS PREPARING A PATIENT FOR A VENIPUNCTURE. WHICH ACTIONS SHOULD THE ASSISTANT TAKE TO CONFIRM THE PATIENT'S IDENTIFY?

ASK THE PATIENT TO STATE AND SPELL THEIR FULL NAME & PROVIDE THEIR DOB

A MA IS USING A SCALE W/ HEIGHT BAR TO MEASURE A PATIENT'S HEIGHT. WHICH ACTIONS SHOULD THE MA TAKE?

LOWER THE HORIZONTAL BAR GENTLY SO THAT IT RESTS ON THE TOP OF THE PATIENTS HEAD

A MA IS REPLACING A SHARPS CONTAINER IN AN EXAMINATION ROOM & RECIEVES A SMALL LACERATION ON HER ARM FROM THE PLASTIC LID. WHICH TYPES DOCUMENTATION SHOULD THE MA COMPLETE AS A RESULT OF THIS INCIDENT?

OSHA FORM 301

WHICH MEDICAL RECORD DOCUMENTATION TEMPLATES IS ORGANIZED BY THE ENTITY THAT SUPPLIED THE DATA?

SOURCE-ORIENTED

WHICH LABORATORY RESULTS SHOULD THE MA RECOGNIZE IS ABNORMAL ?

POTASSIUM 3 mEq/L

A MA is transcribing a prescription for magnesium sulfate into a patient's medical record. Which of the following should the assistant use to document this medication?

MAGNESIUM SULFATE

WHICH EKG ARTIFACTS IS CAUSED BY A DISCONNECTED ELECTRODE & RESULTS IN THE TRACING GOING INTO THE MARGINS OF THE PAPER?

INTERRUPTED BASELINE

A MA IS MEASURING A PATIENT'S OXYGEN SATURATION W/ PULSE OXIMETER. WHICH ACTIONS SHOULD MA TAKE?

CHECK CAPILLARY REFILL IN THE PATIENT'S FINGER

A MA IS CARING FOR A CHILD WHO HAS VARICELLA ZOSTER VIRUS. THE MA SHOULD RECOGNIZE THAT VARICELLA IS TRANSFERRED THROUGH WHICH MODES OF TRANSMISSIONS?

AIRBORNE

WHICH STEPS FOR FINGERSTICK SHOULD A MA COMPLETE 1ST?

CONFIRM THE CORRECT IDENTITY OF THE PATIENT

A MA IS SCHEDULING DIAGNOSTIC TESTS FOR A PATIENT'S LIVER & PANCREAS. WHICH SYSTEMS IS BEING ASSESSED?

DIGESTIVE

At work, a medical assistant cared for a neighbor who sustained multiple injuries in the fall. After work, another neighbor asked the assistant what happened to the neighbor who fell. Following the American Association of medical assistance code of ethics, which of the following responses should the assistant make?

I CANT SHARE ANY INFORMATION ABOUT WHAT HAPPENS AT MY JOB.

A MA IS CARING FOR A PATIENT WHO IS 5'7" TALL. WHICH IS THE PATIENT'S HEIGHT IN CENTIMETERS?

170 cm

A MA IS USING A BUTTERFLY NEEDLE SET TO OBTAIN A BLOOD SAMPLE FROM A VEIN IN A PATIENT'S HAND. WHICH ACTIONS SHOULD THE MA TAKE?

HOLD THE NEEDLE BY ITS WINGS

A MA IS PREPARING 1g/kg OF ACTIVATED CHARCOAL FOR A PATIENT WHO WEIGHS 176 Ibs. HOW MANY GRAMS OF CHARCOALS SHOULD THE MA PREPARE?

79 grams

A MA IS REVIEWING THE LIST OF MEDICATIONS A PATIENT REPORTS CURRENTLY TAKING. THE MA SHOULD RECOGNIZE THAT WHICH OF THE MEDICATIONS IS AVAILABLE IN A SUBLINGUAL FORM?

NITROGLYCERIN

When should the code on glucose cuvettes be compared to the code on the glucometer?

BEFORE A PATIENT IS TESTED

A MA should follow chain of custody guidelines for which of the following types of laboratory results?

PARENTAGE TESTING

IN WHICH LOCATIONS SHOULD A MA PLACE THE ELECTRODE FOR LEAD V4?

THE FIFTH INTERCOSTAL SPACE, LEFT MIDCLAVICULAR LINE

A PROVIDER PLACES AN OPEN SHARP CONTAINER IN THE LINEN HAMPER BY MISTAKE. WHICH IS THE APPROPRIATE ACTION FOR THE MA TO TAKE?

DISPOSE OF THE LINEN HAMPER'S CONTENTS AS A BIOHAZARD

A PATIENT REQUESTS A FEMALE PROVIDER TO PERFORM HER EXAMINATION DUE TO A RELIGIOUS CONVICTION. A FEMALE PROVIDER IS NOT AVAILABLE. WHICH IS THE APPROPRIATE RESPONSE BY THE MA?

ASSIST THE PATIENT IN LOCATING A PROVIDER TO ACCOMMODATE THE PATIENT NEEDS

WHICH ITEMS IN A MEDICAL OFFICE ARE CONSIDERED ADMINISTRATIVE OFFICE SUPPLIES?

LETTERHEAD, ENVELOPES, & BUSINESS CARDS

A MA IS PREPARING TO ASSIST A PROVIDER W/ SUTURING A WOUND. WHICH ITEMS SHOULD BE IN THE STERILE FIELD FOR THIS PROCEDURE?

HEMOSTAT

A MA IS MEASURING THE VITAL SIGNS OF AN ADULT PATIENT. THE MA SHOULD IDENTIFY WHICH BLOOD PRESSURE READINGS AS STAGE 2 HYPERTENSION?

150/95 mm Hg

A MA IS DETERMINING THE AMOUNT A PATIENT WILL BE REQUIRED TO PAY FOR A SCHEDULED PROCEDURE THAT HAS AN ALLOWABLE AMOUNT OF $200. THE PATIENT HAS A 90/10 COINSURANCE & MET HIS DEDUCTIBLE. WHAT IS THE TOTAL AMOUNT THE PATIENT WILL PAY THE PROVIDER FOR THIS PROCEDURE?

$20

WHICH ROUTES FOR TAKING A PATIENT'S TEMPERATURE IS THE MOST ACCURATE?

RECTAL

WHICH CARDIAC PROCEDURES IS WITHIN A MEDICAL ASSISTANT'S SCOPE OF PRACTICE & DOES NOT REQUIRE A LICENSED TECHNICIAN OR PROVIDER TO ASSIST OR PERFORM IT?

HOLTER MONITOR APPLICATION

A MA NEEDS TO REMOVE ALL LIVING MICRO-ORGANISMS FROM A CONTAMINED TOWEL CLAMP. WHICH METHODS SHOULD THE MA USE TO CLEANSE THIS INSTRUMENT?

STERILIZATION

A MA RECEIVES A CHEMICAL SPLASH IN HER EYES. WHICH ACTIONS SHOULD MA TAKE 1ST?

FLUSH THE EYES WITH TEPID WATER

WHICH SHOULD MA IDENTIFY AS THE PURPOSE OF A CATEGORY II CODE IN PROCEDURAL CODING ?

TRACKS PROVIDER PERFORMANCE MEASURES

A MA IS REVIEWING A PATIENT'S MEDICAL HISTORY PIOR TO THE PATIENT'S APPOINTMENT. WHICH LABORATORY RESULTS INDICATES THE NEED TO SCHEDULE AN EXTENSION OF THE CURRENT VISIT?

FASTING BLOOD GLUCOSE 168 mg/dL

WHICH CELL STRUCTURES IS INSTRUMENTAL IN HELPING THE BODY MOBILIZE & SECRETE MUCUS FROM THE RESPIRATORY TRACT?

CILIA

A MA is administering an intramuscular injection into the gluteus medius of an adult patient. At which angles should the MA insert the needle?

90* angle

A MA is speaking with a patient who recently received a terminal diagnosis. The patient states, "I regret not taking better care of myself. Now, I won't be able to accomplish what I wanted to do with my life." The assistant should identify that the patient is in which of the following stages of grief?

DEPRESSION

A MA is writing a piece of professional correspondence to a consulting provider. In which of the following ways should the assistant record the date on the letter?

JANUARY 1, 2020

A MA has a request to collect a routine CBC from a healthy 10-month- old infant. Which of the following is the most appropriate collection site?

LEFT HEEL

The MA drops an instrument on the floor while setting up a sterile tray for a procedure. He picks up the instrument and places it back on the sterile field. A few days after the procedure, the patient calls the office, concerned that the area surrounding the procedure site is infected. Which of the following torts has the assistant committed?

NEGLIGENCE

THE PRIMARY CODE IN THE CPT CODING SYSTEM CONSISTS OF HOW MANY DIGITS?

5 DIGITS

WHICH GROUPS OF EKG LEADS ARE BIPOLAR?

LEADS I, II, and III

WHICH TECHNIQUES SHOULD A MA USE WHEN BANDAGING A WOUND?

WRAP THE WOUND FROM DISTAL TO PROXIMAL

WHEN ASSISTING A PROVIDER WITH A PUNCH BIOPSY OF A MOLE, WHICH TASKS SHOULD A MA EXPECT TO PERFORM?

RECEIVE AND PREPARE TISSUE SPECIMENS FOR PROCESSING

A MA IS SPEAKING WITH A PATIENT WHO HAS SEASONAL ALLERGIES. WHICH HEALTH CARE PROVIDERS SHOULD THE MA IDENTIFY AS BEING ABLE TO MAKE A DIAGNOSIS AND INITIATE THE NECESSARY TREATMENT?

PHYSICIAN ASSISTANT

A MA US REINFORCING TEACHING WITH A PATIENT ABOUT THE SELF-ADMINISTRATION OF INSULIN INJECTIONS. WHICH STATEMENTS INDICATES AN UNDERSTANDING OF THE TEACHING TO THE PATIENT?

I WILL ROLL THE BOTTLE BETWEEN MY HANDS BEFORE DRAWING THE MEDICATION

A MA SHOULD USE WHICH SOLUTIONS TO PREPARE A PATIENT'S SKIN PRIOR TO DRAWING BLOOD CULTURES?

CHLORHEXIDINE

A MA IS REVIEWING LABORATORY REQUISITIONS. WHICH PATIENT CONDITIONS SHOULD THE MA PERFORM A CAPILLARY COLLECTION RATHER THAN A VENIPUNCTURE?

PREVIOUS THROMBOSES

A MA IS COLLECTING A URINE SPECIMEN FROM A PATIENT FOR A DRUG SCREENING. WHICH ACTIONS SHOULD THE MA TAKE TO ADHERE TO THE CHAIN OF CUSTODY FOR THIS SPECIMEN?

SEND THE SPECIMEN TO THE TESTING LABORATORY ON THE SAME DAY AS THE COLLECTION

A MA is administering heparin subcutaneously to a patient. Which of the following actions should the assistant take?

INJECT THE MEDICATION SLOWLY

WHICH LABORATORY VALUES SHOULD A MA IMMEDIATELY REPORT TO A PATIENT'S PROVIDER?

BLOOD GLUCOSE 500 mg/dL

A MA IS PREPARING TO CALCULATE A PATIENT'S HEART RATE FROM AN EKG TRACING. WHICH METHODS SHOULD THE MA USE FOR THIS CALCULATION?

DIVIDE 1500 BY THE NUMBER OF SMALL BOXES BETWEEN 2 R WAVES

A MA HAS A BLOOD PRESSURE CUFF INFLATED AND PARTIALLY OPENS THE VALVE TO DEFLATE AS HE LISTENS WITH A STETHOSCOPE. WHEN SHOULD HE READ THE DIASTOLIC PRESSURE?

WHEN THE SOUND DISAPPEARS

WHICH TYPES OF WRITTEN CORRESPONDENCE CAN BE SIGNED BY A MA?

A NOTIFICATION LETTER TO A PATIENT ABOUT SURGERY ARRANGEMENTS

A MA IS WITNESSING A PATIENT SIGN AN INFORMED CONSENT FORM. WHICH IS THE RESPONSIBILITY OF THE ASSISTANT ACTING AS A WITNESS?

VALIDATE THE PATIENT'S SIGNATURE

A MA IS PERFORMING SPIROMETRY TESTING FOR A PATIENT WHO HAS SHORTNESS OF BREATH. WHICH RESULTS OF THE SPIROMETRY TEST INDICATES A SUCCESSFUL MANEUVER?

A FAST AND STEADY FLOW WITH NO VARIABILITY

WHERE SHOULD A MA PLACE THE ELECTRODE FOR LEAD V5?

On the left anterior axillary line, horizontal to V4

WHICH PIECES OF LEGISLATION KEEPS HEALTH CARE STAFF SAFE FROM RETALIATION BY THEIR EMPLOYERS WHEN THEY REPORT CASES OF PATIENT NEGLECT AND ABUSE?

WHISTLEBLOWER PROTECTIONACT

A MA IS PREPARING TO PERFORM A CAPILLARY COLLECTION FROM AN OLDER ADULT PATIENT WHO HAS POOR CIRCULATION IN HIS HANDS. WHICH TECHNIQUES SHOULD THE MA USE TO INCREASE CIRCULATION AT THE COLLECTION SITE?

WARM THE PATIENT'S HAND.

A MA IS TALKING WITH A PATIENT WHO IS EXPERIENCING HOME DISPLACEMENT FOLLOWING A HURRICANE. TO WHICH RESOURCES SHOULD THE MA REFER THE PATIENT FOR INFORMATION, SUPPORT, AND LINKS TO COMMUNITY SERVICES?

AMERICAN RED CROSS

A MA IS PERFORMING A REVIEW OF ITEMS IN A CLINIC'S INVENTORY. HOW SHOULD THE MA CLASSIFY DRESSINGS AND BANDAGES FOR INVENTORY PURPOSES?

AS CLINICAL SUPPLIES

AN ADOLESCENT IS COVERED BY TWO INSURANCE POLICIES UNDER HER DIVORCED PARENTS WHO HAVE BIRTHDAYS IN MAY AND AUGUST AND HAVE JOINT CUSTODY. WHICH POLICY IS THE PRIMARY POLICY FOR THE ADOLESCENT?

THE POLICY OF THE PATIENT WHO HAS THE EARLIEST BIRTH MONTH

A PATIENT LOSES CONSCIOUSNESS. THE EKG TRACING REVEALS VENTRICULAR FIBRILLATION. WHICH ACTIONS SHOULD A MA TAKE FIRST?

CALL FOR HELP AND BEGIN CPR.

A MA IS PREPARING A PATIENT WHO HAS BILATERAL BELOW-THE-KNEE AMPUTATIONS FOR AN EKG. WHICH SITES SHOULD THE MA SELECT FOR ELECTRODE PLACEMENT?

ABDOMEN

WHICH ACTIONS SHOULD A MA TAKE WHEN OBTAINING THE LENGTH OF AN INFANT DURING A WELL-CHILD VISIT?

POSITION THE INFANT ON HIS BACK

WHEN MEASURING A PATIENT'S RESPIRATORY RATE. WHICH ACTIONS SHOULD A MA TAKE TO ENSURE AN ACCURATE READING?

COUNT THE RESPIRATIONS WHILE THE PATIENT THINKS HIS PULSE BEING OBTAINED.

A MA WORKS AT AN URGENT CARE THAT USES OPEN HOURS SCHEDULING. WHICH DESCRIBES THIS FORM OF SCHEDULING?

PATIENTS ARRIVE AT THEIR CONVENIENCE AND ARE SEEN ON A FIRST-COME, FIRST SERVED BASIS.

A MA is collecting data from a patient who has cold sores on his lips. The assistant should identify that which of the following viruses causes this condition?

HERPES SIMPLEX TYPE 1

A MA RECEIVES A CALL FROM A PATIENT WHO SEEMS ANXIOUS ABOUT THE RESULTS OF A TEST. WHICH RESPONSES SHOULD THE MA MAKE?

"I KNOW YOU ARE CONCERNED ABOUT YOUR TEST RESULTS. WE'LL CALL YOU AS SOON AS YOUR RESULTS COME IN"

A MA is preparing to administer a liquid, oral medication to a patient. Which of the following methods should the assistant use to ensure the correct dose is delivered?

POUR THE MEDICATION TO THE PRESCRIBED DOSE IN THE MEDICINE CUP ON A FLAT SURFACE.

WHICH IS OUTSIDE OF A MA SCOPE OF PRACTICE?

ORDER ADDITIONAL LABORATORY TESTS TO CONFIRM THE PATIENT'S CONDITION