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philosophical assumptions (3 types)
epistemology, ontology, and axiology
epistemology
branch of philosophy that studies knowledge; how do we know what we know?
rationalism
we have the capacity for deduction; we know things based on logic
empiricism
knowledge by observation; we know things because we observe/perceive them
constructivism
people create knowledge to function pragmatically in the world; we have knowledge based on our perspectives and experiences
social construction
we agree that certain things exist/have value - e.g. laws, language, religion, gender, race, time, beauty
explicit vs. tacit
knowledge is easily transferrable vs. knowledge cannot be expressed/given
ontology
the study of what is real (nature of being)
determinism
human behavior is predetermined; humans are predisposed to make certain decisions
pragmatism
people intentionally set goals and plan to meet them; free will
state vs. trait
temporary, situational, dynamic states vs. consistent traits over time
individual vs. group/social
individual thoughts/feelings affecting actions vs. social life as the primary unit of analysis
contextuality
are there universal factors about communicators, or are they richly contextual?
axiology
branch of philosophy concerned with the study of values
value-free scholarship
researchers believe they can seek objective knowledge without personal values getting in the way
value-conscious scholarship
researchers recognize the importance of values to research and theory; they are careful to acknowledge their particular standpoints and consciously consider how to use their work for good
effect of inquiry
reflecting on and inquiring about something has an effect on what is observed/life outside the study; no method is completely free of interference or distortion
change
do scholars have a responsibility to make sure knowledge generated is used in positive ways?
concepts
terms and definitions that structure a theory; indicates components theorist is concerned with
taxonomies
theories that stop at the conceptual level - do not provide an understanding of how things work
explanation
theorist identifies regularities or patterns to make sense of the relationships among variables
principle
precept or guideline that enables someone to interpret and evaluate an event and decide how to act
theoretical scope
a theory's breadth, comprehensiveness, or inclusiveness; the degree to which a theory is applicable to a wider range of cases
logical consistency
the extent to which concepts and propositions of a theoretical model make sense in terms of consistency
heuristic value
the extent to which a theory generates new ideas for research and/or additional theory
parsimony
the degree to which an explanation offered by a theory is clear and straightforward; the simpler, the better
utility
practical value of a theory; is it useful?
testability
degree to which a theory can be tested
test of time/enduring
whether a theory has durability/staying power over time; does it continue to raise questions, offer explanations, and stimulate research?
paradigm axes
regulation, radical change, objective, subjective
regulation
theories that focus on the underlying unity and cohesiveness of society and the need for regulation in human affairs
radical change
describes contemporary society as necessarily characterized by change, conflict, and domination
subjective
human affairs cannot be understood by means of the models and methods of the natural sciences; reflects a personal way of seeing the world
objective
attempt to apply models and methods derived from the natural sciences to the study of human affairs (social world is natural world)
paradigms (burrell & morgan)
four quadrants created by subjective/objective and regulation/radical change axes; mutually exclusive ways to analyze human social life
functionalist paradigm
the world of human affairs is ordered and regulated; can be studied by approaches developed in the natural sciences (objective & regulation)
interpretive paradigm
the world is fundamentally ordered and cohesive, but is subjective in how it emerges, develops, and evolves for each individual (subjective & regulation)
radical structuralist paradigm
approaches the world from an objectivist standpoint with a goal of change; radical change is natural and necessary (radical change & objective)
radical humanist paradigm
subjective and change oriented; committed to emancipating individual consciousness from the constraints that social arrangements have imposed on human development (radical change & subjective)
discourse axes
local/emergent, elite/a priori, consensus, dissensus
local/emergent
knowledge is situated and practical; privileges diverse communities
elite/a priori
seeks generalizable "truth" statements; appeals to universal assumptions
consensus
privileges agreed-upon and accepted social structures, orders, and norms; order waiting to be discovered
dissensus
conflict and struggle are considered the natural state of society; constantly challenges seemingly stable orders
discourses
normative studies, interpretive studies, critical studies, dialogic studies
discourse of normative studies
research practices mirror the natural sciences; search for law-like rules that govern human experience (elite/a priori & consensus)
discourse of interpretive studies
privileges research participants over the research process; concerned with people as active sense-makers and relies on field research/interviews (local/emergent & consensus)
discourse of critical studies
identifies, critiques, and seeks emancipation from domination and oppression; privileges social historical conditions and hegemonic struggle (elite/a priori & dissensus)
discourse of dialogic studies
domination is seen as situational rather than systemic; addresses oppression in local contexts (local/emergent & dissensus)
communication tiers (john powers)
the message, the communicator, level of communication, situation/context of communication
tier 1 (the message)
analysis of the message; centers communication as a process
tier 2 (the communicator)
describes the relationship between the message and its creator; communicator as an individual, nature of relationships created/destroyed/affected through communication, and the role of comm. in creating a cultural community
tier 3 (level of communication)
how communication patterns affect the presentation of a message in interpersonal, group, and public communications
tier 4 (situation/context of communication)
takes into account the social contexts in which communication occurs (family, religious, legal, education, work)
traditions of communication theory
socio-psychological, cybernetic, rhetorical, semiotic, socio-cultural, critical, phenomenological
semiotic tradition
the study of signs and symbols; we share meaning through signs
three elements of semiotics
semantics (the study of the meaning of signs and symbols); pragmatics (the practical implications of sign use); and syntactic (the ways signs are combined into complex systems of meaning)
phenomenological tradition
concerns the way humans come to understand the world through direct experience; subjective way of making sense of things
cybernetic tradition
communication as a system of information processing; inputs, processes, outputs
socio-psychological tradition
the study of the individual as a social being; human mind as a locus for processing information
three branches of the socio-psychological tradition
behavioral (how people actually behave in communication situations), cognitive (how individuals acquire, store, and process information in a way that leads to certain behaviors), and biological (the role of brain structure, neurochemistry, and genetics in explaining human behavior)
socio-cultural tradition
addresses the ways culture is produced and reproduced through communication; sees reality as socially constructed through interaction in groups and communities
critical tradition
investigates how power, oppression, and privilege are the products of certain forms of communication; reflective challenge to unjust discourse
rhetorical tradition
communication as artful public address
five canons of rhetoric
invention, arrangement, style, delivery, memory
invention
the process through which meaning is assigned to symbols through interpretation; acknowledges that communicators create what exists through choice of interpretive categories
arrangement
process of organizing symbols; arranging information to take into account the context, medium, and communicators involved in a particular communicative act
style
concerns all of the considerations involved in the selection and presentation of symbols (choice of words, formality of language, etc.)
delivery
the embodiment of symbols in some physical form (nonverbals to talk to writing to mediated messages)
memory
processes of perception that affect how humans process and retain information
trait theories
assume there are specific aspects of human behavior that remain relatively constant for an individual across time and situation
trait
fairly stable and consistent biological quality or characteristic
super traits
show how traits cluster together to explain personality differences (ex. argumentativeness = low neuroticism, high extraversion)
five-factor model
identifies five general factors that determine an individual's more specific traits (neuroticism, openness, extraversion, agreeableness, and conscientiousness)
openness
tendency to be curious, creative, independent, reflective, pragmatic, and data driven; open to new things and new ideas
conscientiousness
tendency to be self-disciplined, organized, efficient, and oriented toward task completion
extraversion
tendency to be sociable, assertive, optimistic, and talkative; energized by being around others
agreeableness
tendency to be cooperative and sympathetic rather than suspicious and antagonistic
neuroticism
tendency to feel vulnerable, anxious, and emotionally unstable
OCEAN
openness, conscientiousness, extraversion, agreeableness, neuroticism
attribution theory
the ways humans make inferences about or explain the causes of behaviors and events - both their own and others
three-step process of attribution theory
1. observation of action or behavior
2. assessment of intent
3. attribution about source of motivation or cause of behavior
internal factors
behavior is attributed to the person; it is because of who they are
external factors
behavior is attributed to some outside factor or stimulus
circumstantial factors
behavior is attributed to the situation
consensus (attribution theory)
whether others behave similarly in the same situation
distinctiveness
whether a behavior is out of the ordinary for someone
consistency
the degree to which someone's behavior is consistent over time
intentionality
an additional dimension to attribution theory that considers the intention of the individual
fundamental attribution error
tendency to overemphasize personal or internal qualities when considering bad things that happen to other people vs. external factors to good things that happen to them
cognitive dissonance
when two cognitive elements are relevant but inconsistent, a state of discomfort is created
strategies to reduce dissonance
1. change one or more of the cognitive elements
2. add new elements
3. see dissonant elements as less important
4. seek consonant information
5. distort the information
post-decision dissonance
dissonance about a choice you have made
4 variables of post-decision dissonance
importance of the decision, attractiveness of the selection, perceived attractiveness of non-chosen alternatives, similarity of alternatives
forced compliance
being asked or made to do something contrary to one's beliefs or values; creates dissonance
social support
the more of this someone receives from friends about an idea or action, the greater the pressure to believe in that idea or action
task difficulty
the greater the amount of effort expended on a task, the more you will rationalize the value of that task
social judgement theory
explains the way we process persuasive messages
ego involvement
the degree to which an issue is relevant or important to a person
assimilation effect
perceiving messages within one's latitude of acceptance as close to their position than they actually are