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Last updated 3:20 PM on 9/28/26
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24 Terms

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Operations management

Optimizing business processes and resource to efficiently deliver value to customer and drive profitability.

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Motivation

The internal drive that sustains a person’s behavior and effort toward a goal.

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Inputs

The resources utilized to transform to produce good and services.

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Processes

The activities that transform resources into final products.

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Outputs

The finished goods or services provided to the customer.

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Manufacturer

Business the transforms inputs into TANGIBLE, physical products.

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CAD (Computer Aided Design)

Software that uses inputted data to generate a 3 dimensional diagram.

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CAM (Computer Aided Manufacturing)

Software that controls the manufacturing process.

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Robotics

Specialized, programmable machines that perform complex or repetitive tasks automatically.

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Raw materials

Unprocessed inputs in natural form prior to transforming.

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Unfinished goods

Items undergoing manufacturing but not complete.

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Forecasting

Using historical and seasonal trends to predict future customer demands.

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Just in time

Materials arrive the exact time needed for production.

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Quality

The degree of excellence of a good or service purpose.

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Waste

The Halt or Reduced speed of a process at lowest cost.

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Lean Management

Maximized customer value and quality via minimal waste and improved operations.

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Pull

Production triggered by customer demand or orders (for lean management strategy).

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One-Piece Flow

Single items move through each stage of production to detect errors or defects. (lean strategy).

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TAKT

The production rate/time to keep pace with customer demand.

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Zero Defects

Prevention of errors and ensuring quality output (lean management strategy).

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Insourcing of inputs (Global)

Seeking cost efficient materials overseas.

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Manufacture/offshoring (Global)

Production of Goods or services different to the business headquarters.

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Outsourcing (Global)

Contracting business operations to external providers overseas.

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Supply Chain

Range of suppliers which the business buys materials and resources.