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PIPEDA (effective Jan 2004 + 10 principles)
personal info protection and electronic documents act
canadian law relating to data privacy
govern how priv-sector orgs collect, use & disclose personal info in the course of commercial business
Accountability
Identify purpose
3. Consent
Limiting collection
Limiting use
Accuracy
Safeguards
Openness
Individual access
Challenging compliance
Accountability
Responsible for information, its protection, accuracy, and control
Designate an individual to be accountable for the office/organization
Identifying Purpose
Identify purpose before or while the information is collected
Consent
Individual’s knowledge
Consent to collect, use, or disclose
Limiting Collecting
Only info necessary
Collected fairly & lawfully
Limited Use
Use only for the purpose collected
Request consent
Legal exceptions
Accuracy
Accurate
Complete
Up-to-date
Safeguards
Approp to the sensitivity of info
Phys measures (locked cabinet)
Technology tools (passwords, firewalls)
Organizational controls (staff train, confidentiality agreements
Openness
Disclose info/policy practices
Disclose info to person it involves
Indiv Access
Patient access
ability to challenge accuracy & completedness
Amend as approp.
Challenging Compliance
complaint to designated indiv in org
Contravention of PIPEDA (not fulfilling oblig of regulation)
crim offense
Purpose of Health History
provide foundation for all clinical decisions
Determs
health status
contraindications to care
necessity of a physician consultation
DH care
complicate existing health conds?
existing health conds can influence the clinical outcomes?
health his must be updated start of each appt.
Why a health history?
Baseline information
Overall assessment
Identifies risk factors
Assist in diagnosis
Identify need for referrals
Maintain legal documentation
Health History Assessment
direct observation/extraoral assessment
overall appearance of client
- emotional physical gait, skin color, eyes, dress
- client response
- need of assistive device (cane, hearing aid)
- independence of patient
- any impairments (medication, alcohol)
- use of eye contact, non verbal communic, body lang
Written Health History Questionnaire
constitutes a legal doc
past & present info
includes…
personal
name, address, phone#,
birthday, gender, marital stat
cultural practices related to health/disease
referral source, types of insurance, emergency contact
previous dentist, current physician w address, phone #
social
financial status, recreate activities, prim lang
cultural role/influences, community resources
environ risk factors, social relationships
dental
prev dental treatments/complications/neg experiences
current symptoms & concerns
bleeding gum/tooth ache/ swelling/appearance
current oral habits (brux, thumbsuck, cheekbite)
OH self care habits, practices prods, freq & duration of use
Fluoride hist
water toothpaste rinses drops
diet
OH beliefs
med health status
docs the clients overall health
meds, risk factors for disease, allergies/rxns
contraindictions to care, undiagnosed conds
need for phys consult prior to OH care
Chief Complaint
client’s prim reason for appt
address no matter how minor
write in client’s words (use ““)
Interview technique (3 phases)
Orientation Phase
intro, get acquainted
ask appt reason, identify resources required
explain need to ask additional q to ensure optimal care
foster trust & ensure confidentiality
Working phase
clarify responses on the questionaire (ask non yes/no questions)
ex: tell me abt chest pain you reported
they discuss it (use proper listening skills)
back-channeling (uhuh, all right)
Termination Phase
give client cluse interview coming to an end
ex: we’ll be finished in one min
Questionnaire (any yes answers must be elaborated)
3 types of questions
System-Oriented
includes direct q/topics indicated if they have had a disease
ex: CV sys
Disease-Oriented
typical q “do you/ have you had any of the following disease/probs
ex: asthma, diabetes, rheumatic fever
follow up questions determine dates, severity, & outcomes
Symptom-Oriented
suspicion of a cond - may suggest follow up with MD
are you often thristy? do you often experience dry mouth (sus of diabetes)
Health History
review & update each appt
always use non-erasable blue/black pen
carefully written + legible
mistakes crossed/dated/initialed/signed
no correction fluid or made illegible
* med alerts noted on top of each page in red
*red to cross out
Drug Ref Book
(CPS) compendium of pharmaceuticals & specialties
states info abt specif durgs & drug interacts
CDHA Online
free to members
good info resource
before care, DH docs medications client has taken
(PDR) physician desk references
essential guide of DH practice
provide valuable info abt prescript drug prods
CONT
Physician Consultation
Medical consultations are rec for…
a cond that may need prophylactic
antibiot meds uncertainty
sus of undiagnosed/uncontrolled cond
abnorm vital
Legal, Ethical
Extraoral Assessment Exam
includes overall appraisal of client’s gen characteristics
thorough eval of client head, face, neck area
esp skin & assoc lymph nodes (normal vs abnorm)
Observation
act of viewing & watching the client to collect data to detect variations from normal & potential disease states
Client movement –gait, posture
Speech
Respiration
Body structure- skeletal discrepancies
Symmetry
Skin and mucous membrane colour, texture, consistency, contour and form
Client knowledge, attitude and behavior
Lymph Nodes
Approx 63% ppll w/ oral cancer have palpable enlarged nodes
Large, fixed, non tender nodes
Possible malignancy
Small, freely moveable tender notes
Possible infect