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Personality
Refers to the structures and propensities inside a person that explain his or her characteristic patterns of thought, emotion, and behavior
Captures what people are like
Traits
Recurring regularities or trends in people's responses to their environment
Cultural values
shared beliefs about desirable end states or modes of conduct in a given culture, influence the development of a person's personality traits
How does personality develop?
Nature: Study of identical twins, Genes
Nurture: surrounding, experiences
Big Five Personality Traits
Openness to experience, conscientiousness, extraversion, agreeableness, neuroticism
Conscientiousness
Dependable, organized, reliable, ambitious, hardworking, and persevering
Has the biggest influence on job performance
Accomplishment striving
A strong desire to accomplish task-related goals as a means of expressing one's personality
Agreeableness
Warm, kind, cooperative, sympathetic, helpful, and courteous
Communion striving
A strong desire to obtain acceptance in personal relationships as a means of expressing one's personality
Extraversion
Talkative, sociable, passionate, assertive, bold, dominant
Zero acquaintance situations
Situations in which two people have only just met
Status striving
A strong desire to obtain power and influence within a social structure as a means of expressing one's personality
Positive affectivity
A dispositional tendency to experience pleasant, engaging moods such as enthusiasm, excitement, and elation
Neuroticism
Nervous, moody, emotional, insecure, and jealous
Negative affectivity
A dispositional tendency to experience unpleasant moods such as hostility, nervousness, and annoyance
Differential exposure
Meaning that neurotic people are more likely to appraise day-to-day situations as stressful
Differential reactivity
Meaning that neurotic people are less likely to believe they can cope with the stressors that they experience
Locus of control
Reflects whether people attribute the causes of events to themselves or to the external environment
External locus of control
Meaning that they often believe that the events that occur around them are driven by luck, chance, or fate
Internal locus of control
Meaning that they believe that their own behavior dictates events
Openness to experience
Curious, imaginative, creative, complex, refined, sophisticated
Myer-Briggs Type Indicator
Evaluates individuals on the basis of four types of preferences
Extraversion vs Intraversion
Sensing vs Intuition
Thinking vs Feeling
Judging vs Perceiving
Extraversion vs Intraversion
Being energized by people and social interactions vs Being energized by private time and reflection
Sensing vs Intuition
Preferring clear and concrete facts and data vs Preferring hunches and speculations based on theory and imagination
Thinking vs Feeling
Approaching decisions with logic and critical analysis vs Approaching decisions with an emphasis on others' needs and feelings
Judging vs Perceiving
Approaching tasks by planning and setting goals vs Preferring to have flexibility and spontaneity when performing tasks
RIASEC model
suggests that interests can be summarized by six different personality types: realistic, investigative, artistic, social, enterprising, and conventional
Realistic
Enjoys practical, hands-on, real-world tasks.
Investigative
Enjoys abstract, analytical, theory-oriented tasks
Artistic
Enjoys entertaining and fascinating others using imagination
Social
enjoy helping, serving, or assisting others
Enterprising
Enjoys persuading, leading, or outperforming others
Conventional
Enjoy organizing, counting, or regulating people or things
Culture
The shared values, beliefs, motives, identities, and interpretations that result from common experiences of members of a society and are transmitted across generations
Ethnocentrism
a propensity to view one's own cultural values as "right" and those of other cultures as "wrong"
Project GLOBE (Global Leadership and Organizational Behavior Effectiveness)
A collection of 170 researchers from 62 cultures who have studied 17,300 managers in 951 organizations since 1991
Main purpose is to examine the impact of culture on the effectiveness of various leader attributes, behaviors, and practices
Power distance
The degree to which a culture prefers equal power distribution (low power distance) or an unequal power distribution (high power distance)
Uncertainty avoidance
The degree to which a culture tolerates ambiguous situations (low uncertainty avoidance) or feels threatened by them (high uncertainty avoidance).
institutional collectivism
Formalized practices encourage collective action and collective distribution of resources
In-group collectivism
Individuals express pride and loyalty to specific in-groups
Gender egalitarianism
The culture promotes gender equality and minimizes role differences between men and women
Assertiveness
The culture values assertiveness, confrontation, and aggressiveness in social relationships
Future orientation
The culture engages in planning and investment in the future while delaying individual or collective gratification
Performance orientation
The culture encourages and rewards members for excellence and performance improvements
Humane orientation
the culture encourages and rewards members for being generous, caring, kind, fair, and altruistic
Typical performance
Reflecting performance in the routine conditions that surround daily job tasks
Maximum performance
Reflecting performance in brief, special circumstances that demand a person's best effort
Situational strength
Suggests that "strong situations" have clear behavioral expectations, incentives, or instructions that make differences between individuals less important, whereas "weak situations" lack those cues
Trait activation
Suggests that some situations provide cues that trigger the expression of a given trait
Integrity tests
Focus specifically on a predisposition to engage in theft and other counterproductive behaviors
Clear purpose tests
Ask applicants about their attitudes toward dishonesty, beliefs about the frequency of dishonesty, endorsements of common rationalizations for dishonesty, desire to punish dishonesty, and confessions of past dishonesty
Veiled purpose tests
Assess more general personality traits that are associated with dishonest acts
Faking
Exaggerating your responses to a personality test in a socially desirable fashion
Ability
Refers to the relatively stable capabilities people have to perform a particular range of different but related activities
Cognitive abilities
Capabilities related to the acquisition and application of knowledge in problem solving
Verbal ability
Refers to various capabilities associated with understanding and expressing oral and written communication
Oral comprehension
The ability to understand spoken words and sentences
Written comprehension
The ability to understand written words and sentences
Oral expression
Refers to the ability to communicate ideas by speaking
Written expression
Refers to the ability to communicate ideas in writing
Quantitative ability
Refers to two types of mathematical capabilities: number facility and mathematical reasoning
Number facility
Capability to do simple math operations
Mathematical reasoning
Refers to the ability to choose and apply formulas to solve problems that involve numbers
Reasoning ability
Actually a diverse set of abilities associated with sensing and solving problems using insight, rules, and logic
Problem sensitivity
The ability to sense that there's a problem right now or likely will be one
Deductive reasoning
Refers to the use of general rules to solve problems
Inductive reasoning
Refers to the ability to consider several specific pieces of information and then reach a more general conclusion regarding how those pieces are related
Originality
Refers to the ability to develop clear and novel ways to solve problems
Spatial ability
Refers to the capabilities associated with visual and mental representation and manipulations of objects in space
Spatial orientation
Refers to having a good understanding of where one is relative to other things in the environment
Visualization
The ability to imagine how separate things will look if they were put together in a particular way
Perceptual abilities
Generally refer to being able to perceive, understand, and recall patterns of information
Speed and flexibility of closure
Refers to being able to pick out a pattern of information quickly in the presence of distracting information, even without all the information present
Perceptual speed
Refers to being able to examine and compare numbers, letters, and objects quickly
General mental ability
Underlies or causes all of the more specific cognitive abilities
Emotional intelligence
A human ability that affects social functioning
Self-awareness
The appraisal and expression of emotions in oneself
Other awareness
The appraisal and recognition of emotion in others
Emotional regulation
Refers to being able to recover quickly from emotional experiences
Use of emotions
Reflects the degree to which people can harness emotions and employ them to improve their chances of being successful in whatever they are seeking to do
Strength
The degree to which the body is capable of exerting force
Stamina
Refers to the ability of a person's lungs and circulatory system to work efficiently while he or she is engaging in prolonged physical activity
Flexibility
Refers to the ability to bend, stretch, twist, or reach
Coordination
The quality of physical movement
Psychomotor abilities
Generally refer to the capacity to manipulate and control objects
Sensory abilities
Refers to the capabilities associated with vision and hearing
Wonderlic Personnel Test
12 minute test of general cognitive ability that consists of 50 questions
Team
Consists of two or more people who work interdependently over some time period to accomplish common goals related to some task-oriented purpose
Work teams
Purpose is to produce goods or provide services, and they generally require a full-time commitment from their members.
Designed to be relatively permanent
Management teams
Responsible for coordinating the activities of organizational subunits—typically departments or functional areas—to help the organization achieve its long-term goals.
Designed to be relatively permanent
Parallel teams
Composed of members from various jobs who provide recommendations to managers about important issues that run "parallel" to the organization's production process
Project teams
Are formed to take on "one-time" tasks that are generally complex and require a lot of input from members with different types of training and expertise
Action teams
Perform tasks that are normally limited in duration. However, those tasks are quite complex and take place in contexts that are either highly visible to an audience or of a highly challenging nature.
Virtual teams
Teams in which the members are geographically dispersed, and interdependent activity occurs through electronic communications
Stages of team development
Forming, storming, norming, performing, adjourning
Forming
Try to understand the boundaries in the team and get a feel for what is expected of them
Storming
Remain committed to ideas, triggers conflict that affects some relationships and harms the team's progress
Norming
Realize that they need to work together to accomplish team goals
Performing
Members are comfortable working within their roles, and the team makes progress toward goals
Adjourning
Members experience anxiety and other emotions as they disengage and ultimately separate from the team