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1. More than a blank international students study in the United States each year, and more than blank U.S. students study overseas.
million, 300,000
2. The United States is expected to become a "blank nation," meaning no group is in the blank
plurality, majority
3. Five benefits of intercultural communication are increased professional/business opportunities, improved relations among groups, increased blank, empathy for others, and creating blank
yourself awareness, shared meaning.
4. Intercultural communication is communication that occurs in interactions between people who are culturally blank it occurs on a blank
different, spectrum
5. Intercultural communication has two fundamental components: blank and blank
communication, culture
6. Culture
learned patterns of perceptions, values and behaviors shared by a group of people
Culture is dynamic, exists within blank structures, and is blank
power, diverse
Border dwellers
people who live between cultures and often experience contradictory cultural patterns
The three ways to be a border dweller are travel, blank and blank
socialization relationships
Travel can be voluntary (ex. study abroad) or blank (ex. displacement or being a refugee).
involuntary
Intercultural communication requires much more than blank knowledge; it also involves customs, holidays, and behaviors.
language
Culture shock
a feeling of disorientation and discomfort as a
result of the lack of familiar environmental cues
Reverse culture shock (re-entry shock)
culture shock experienced by travelers on returning to their home country.
Border dwellers by socialization grow up on the borders between cultural groups (ex. multi-ethnic/racial folks or multi-religious households); they are in blank between cultures but are also potential blank between them.
limbo, bridges
Border dwellers by relationships have blank whose cultural background differs from their own, and they negotiate how to live between two religions, ethnicities, races, languages, and sometimes blank
partners, value systems.
Cultural values
Beliefs that are so central to a cultural group that
they are never questioned
Cultural values prescribe what "blank" and influence behavior and communication.
should be
The seven components of cultural values are individualism vs. collectivism, preferred personality, human nature, human-nature relationship blank, long-term vs. short-term orientation, and blank vs. restraint.
power distance, indulgence
Individualistic orientation
a value orientation that respects the autonomy and independence of individuals (many North American cultures)
Collectivistic orientation
a value orientation that stresses the needs of the group (many Eastern cultures.)
Preferred personality is a value orientation that expresses whether it is more important for a person to "blank" or to blank ; in the U.S. it is often more important to be "doing," while in blank it is often more important to "be."
"do" or to be
Italy
View of human nature
A value orientation that expresses whether humans are fundamentally good, evil, or a mixture
The U.S. was colonized by Europeans who believed people were inherently blank, which informed our modern blank system.
bad, legal
Human-nature relationship
The perceived relationship between humans and nature
Power distance
A value orientation that refers to the extent to which less powerful members of institutions and organizations within a culture expect and accept an unequal distribution of power
blank is an example of low power distance (nominal hierarchy, social equality), while blank is an example of high power distance (strong hierarchy, limited social equality).
Denmark, India
Short-term orientation stresses the importance of possessing one fundamental blank (ex. Christianity, Judaism, Islam), while long-term orientation stresses the importance of blank (ex. Confucianism, Hinduism, Buddhism).
truth, virtue
Indulgence vs. restraint reflects a subjective feeling of
happiness.
The indulgence orientation emphasizes relatively blank gratification of basic human drives related to enjoying life and having fun, while restraint emphasizes blank gratification and regulates it with strict social norms.
free, suppressing
Mexican, Swedish, and Australian cultures are examples of blank cultures, while Russian, Egyptian, and Chinese cultures are examples of blank cultures.
indulgence orientation, restraint
Powerful groups in society establish the blank for communication, and others usually follow these rules or violate them at their blank
rules, peril
Several factors that affect power are race, gender, and blank
social status
Close relationships can be a source of happiness or blank improve mental and blank health, and provide comfort and blank
distress, physical, community
Close relationships are distinguished based on time spent together, blank, and blank in one's life.
intensity, importance
People in close relationships see each other as unique and blank, are more blank in their communication, and disclose more personal details.
irreplaceable, open personal
Theory
lens and framework which you can make sense of phenomena to better understand close relationships
The four theories used to understand close relationships are attraction theory, uncertainty reduction theory, predicted outcome value theory, and blank theory.
social exchange
Attraction theory
Theory that explains the primary forces that draw people together
The three forces in attraction theory are blank, attractiveness, and blank
proximity, similarties
Uncertainty reduction theory
Theory that argues relationship development is facilitated or derailed by participants’ efforts to reduce their uncertainty about each other
Uncertainty reduction theory assumes people are uncomfortable with blank about others and seek to blank it; it is very important at the blank of relationships.
uncertanity, reduce, start
Predicted outcome value theory
attempts to explain how reducing uncertainty can lead to attraction or repulsion
In predicted outcome value theory, if we predict future interactions will be blank, we continue to build the relationship, but if we predict blank outcomes, we end the relationship.
valuable, negative interaction
Social exchange theory
explains the development and longevity of relationships as a result of individuals’ ability to maximize the rewards and minimize the costs of their relationships
Rewards in social exchange theory include blank, being cared for, and blank; people seek relationships where perceived blank outweigh perceived blank
companionship, intimacy, reward, costs
Theory is blank, while models are more blank
general, specific
Knapp's stage model
Model of romantic relationship development that views relationships as occurring in stages and focuses on how people communicate as relationships develop and decline
Knapp's stage model has been highly blank
criticized.
Knapp's ten stages are initiating, experimenting, intensifying, integrating, bonding, differentiating, circumscribing, stagnating, avoiding, and blank
terminating.
Initiating
Appears pleasant, likeable
Experimenting
learning about each other as partners
Intensifying
Increase intimacy, connectedness
Integrating
Establish dyad as a couple
Bonding
Public commitment
Differentiating
Increase interpersonal distance
Circumscribing
Discuss safe topics
Stagnating
Prevent change
Avoiding
Decline to interact with partner
Terminating
End of relationship
The six stages of friendship development (Rawlings & Holl) are role limited interaction, friendly relations, moving toward friendship, blank friendship, stabilized friendship, and blank friendship.
nascent, waning
Role limited interaction
Communicating with others based on your social roles
Nascent friendship
Commiting to spend more time together
Stabilized friendship
Taking each other for granted in the sense that you know the other person will continue to be in your life
Waning friendship
Communicating less frequently
Relational trajectory models
Relationship development models that view the development process as more variable than do stage models
Relational trajectory models show how people move blank or blank from relationship closeness.
toward, away
We use communication to blank, and, if required, blank relationships.
initiate, maintain, to end
People often have blank expectations for romantic partners than for friends.
higher
Initiating romantic relationships can involve blank (verbal and nonverbal) and requires awareness of blank expectations.
flirting, cultural
Social penetration theory
Theory that proposes that relationships develop through
increases in self-disclosure
Relational maintenance
Behaviors couples/friends perform that help maintain their
relationships
Examples of relational maintenance include date night, going out together, working together, and blank; both parties must be willing to invest the required blank
humor, energy to maintain relationships.
Friendships are especially likely to end due to blank social pressure to maintain them, and romantic relationship termination can be emotionally blank
low, turbulent.
Relationships can end blank or blank over time.
suddenly, gradually
Interpersonal aggression
Behaviors that attempt to inflict physical and psychological/social harm on family, friends, romantic partners and acquaintances
Sexual coercion
Unwanted sexual activity that occurs when one is pressured, tricked, manipulated, threatened, or forced in a nonphysical way
Communication can play a significant role in gaining blank from partners.
consent
Homogeneity is a high degree of blank (ex. religion, race, economic status, level of education); it suggests that individual blank is not the only factor influencing our relationship choices.
similarity, preference
Stereotypes and cultural blank also impact relationships, as do the practices of specific blank (ex. religions).
norms, institutions
Societal factors such as blank (ex. legal prosecution of relational violence) and business blank (ex. commission-based pay leads to competition among employees) can influence relationships.
laws, polices
Small group communication
Communication among a small number of people who share a common purpose or goal, who feel connected to each other, and who coordinate their behavior
The smallest group is blank people, and the biggest small group is blank people.
3, 5-7
Having a clear blank or goal is related to group productivity and increased group performance.
purpose
Group members need to experience a group blank and recognize their blank
identity, interdependence.
Coordinating behavior means exerting blank on each other.
influence
Task communication
focuses on getting the job done and solving the problem
Relational communication
focuses on group maintenance and interpersonal relationships
Group roles
The shared expectations group members have regarding each individual’s
communication behavior in the group
Task roles: Roles that are directly related to the accomplishment of group goals; an example is the blank.
opinion seeker.