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Core characteristics of records
Records must be identifiable, legible, comprehensive, accurate, timely, accessible, retrievable, secure, and confidential.
Unique patient identifier
A unique identifier like a health card number; names and dates of birth are not considered unique on their own.
Handling record amendments
Indicate the change made, date, author, and reason for correction without destroying the original record.
Handling late entries
Clearly indicate that the entry is late and provide the reason for the delay.
Three types of records
1. Equipment service record, 2. Financial record, 3. Patient/client health file/record.
Retention for adult patients
At least 10 years for patients who are 18 or older at the time of the last contact.
Retention for minor patients
At least 10 years following the date the patient would have become 18 years of age.
Equipment service record retention
A minimum of 5 years.
Record destruction standard
Done in a secure fashion appropriate to the medium so records cannot be recovered, reconstructed, or identified.
Closing or transferring a practice
Store/transfer securely, notify patients of the future location of records, and transfer files if requested.
Patient access to files
Patients generally have the right to access and read their charts at any point, though fees for copies may apply.
Electronic record safeguards
Must be secure from loss, tampering, or unauthorized access, and retrievable throughout the entire retention period.
Controlled acts documentation
Must include reasonable information about the act performed and the authority (e.g., emergency, delegation) for it.
Incomplete or refused procedures
Must record reasonable information about the procedure and the reasons for non-completion or refusal.
Biopsychosocial Approach: Subjective Lifestyle Factors
Follow-up questions covering sleep, stress/anxiety, physical activity, nutrition, safety behaviours, and drug/alcohol use.
OPQRST Framework
A conversational framework covering Onset, Provocation, Quality, Region, Severity, and Timing.
OPQRST: Onset
What, how, and when symptoms occurred; main concerns and evolution of the condition.
OPQRST: Provocation
What increases or decreases symptoms, including specific history and daily living activities.
OPQRST: Quality
The kind of pain (sharp, dull, throbbing, burning) and description of discomfort (tingling, weakness, loss of mobility).
OPQRST: Region
Body parts disrupted; whether pain is local or radiates elsewhere.
OPQRST: Severity
Measured on a scale of 0-10.
OPQRST: Timing
Time of day, whether pain is constant or intermittent, aligned with patient-centered objectives.
Applying OPQRST to Sleep Habits
O: When it started; P: Worsening factors; Q: Onset, staying asleep, quality; R: Sleep position/comfort; S: 0-10 well-being scale; T: Desired bedtime/patterns.
Subjective Red Flags
Severe unremitting pain, pain unaffected by meds/position, severe night pain, severe spasm, and incontinence.
Objective Injury Assessment
Physical exam results, observations (posture, gait, swelling, redness), ROM, strength, and special/functional tests.
Objective Lifestyle Habit Assessment
Concrete observable results for overall health, sleep, stress/anxiety, physical activity, and nutrition.
Plan - Lifestyle habits
Includes a summary of interventions, priority goals, referrals, and future interventions with their parameters.
Interventions - Injury example
Includes recommendations, pharmacist consultation for OTC meds, posture education, MRI referral, MFR, and home program demo.
Interventions - Lifestyle example
Includes getting a planner, establishing a homework schedule, academic advisor referral, and neck stretches (3x30'' bilat).
Evaluation post-tx components
Assess patient understanding and agreement, feelings, re-test results, positive effects, and adverse effects with mitigation.
SIE follow-up notes
Subjective (new test results, condition changes, habit improvements) plus Interventions and Evaluation.
SOAPIE frequency guidelines
Acute MSK weekly, chronic biweekly, degenerative monthly, lifestyle when changing, and full SOAPIE for progress changes or new info.
Specific documentation guidelines
Specify body side, document everything, date, electronic lock, send PDFs, use pen, and sign with title and license number.
Amending hand-written charts
Use pen, strikethrough without hiding original text, and add initials and date next to it.
Amending electronic charts
Can amend until signed and locked; afterwards, use the specific electronic amendment button.
Discharge scenarios
Reached plateau, successful recovery, patient continues elsewhere, or no contact in 3 months after attempts to reach them.