Knowledge Management & Information Technology for Construction Business Operations (Outcome 1.4)

Communication equipment

Devices that help send or receive information between people on a project.

Phone

A device that supports real-time, two-way voice communication.

Two-way radio

A device that enables push-to-talk communication across a site.

Fax machine

A device that transmits scanned documents over phone lines.

Scanner

A device that converts paper documents into digital files.

Public address system

A system that broadcasts messages to groups across a facility or site.

Word processing software

Software used for creating structured text documents.

Email

A primary record of decisions and coordination that is time-stamped and searchable.

Spreadsheet

Software that organizes data into rows and columns for tracking and analysis.

Database

A structured system for storing related information for querying and reporting.

Backup

A copy of data that is stored separately to ensure recovery after loss.

Access control

The process of limiting system access to authorized users.

Integrity

A principle ensuring information remains accurate and unaltered except by authorized changes.

Confidentiality

A principle that ensures only authorized individuals can access specific information.

Multi-factor authentication

A security method that requires multiple forms of verification for access.

Version control

A system that manages changes to documents, ensuring the correct version is used.

Audit trail

A record of who accessed, modified, or deleted information.

Personal information management (PIM)

Tools and practices for managing workload and commitments effectively.

Task list

A tool that tracks action items with due dates and priorities.

Network etiquette (netiquette)

Norms for clear and respectful digital communication.

Document sharing

Distribution of files in a manner that maintains clarity and version control.

Driver

Software that allows the operating system to communicate with hardware.

Cloud storage

A service that allows data storage over the internet, accessible from multiple devices.

Electronic media

Channels like email and messaging that facilitate communication.

Communication medium

The method chosen for sending a message, based on urgency or complexity.

Reminder

A notification set to prompt action at a specific time.

Template

A predefined format used to create documents consistently.