human relations exam 2

values

 the worth or importance you attach to different factors in you life 

values systems

frameworks people use in developing beliefs about themselves, others, and how they could be treated

corporate culture

 an organization's network that includes the shared values and assumptions within  

terminal values

end point ideal values

• Maintain priority throughout life 

  • Related to long term goals that are to be accomplished

instrumental values

everyday action directed attitudes 

• Being polite, obedient, self controlled 

• Reflect the ways one prefers to behave, leading toward larger life goals

  • Based on one's actions and attitudes 

rath test

do my values change depending on where i am or who i am with

values conflict

occurs when one set of values clashes with another and a decision has to be made 

cognitive dissonance

the emotional state that results from acting in ways that contradict one's beliefs or other actions 

denial

 failure to confront your problem 

self justification

 explain your behavior so you feel it is correct 

ethnocentrism

the belief that our own culture is superior