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Group
Two or more people linked by interaction, shared identity, or common goals and fate.
Interdependence
Group members' actions or outcomes depend on one another.
Need to belong
Fundamental motivation to form and maintain meaningful relationships.
Social brain hypothesis
Human brains evolved partly to handle complex group living.
Group role
Shared expectation about how a particular member should behave.
Instrumental role
A role focused on accomplishing group tasks.
Expressive role
A role focused on emotional support and group morale.
Role ambiguity
Uncertainty about expected responsibilities in a group.
Group norm
A formal or informal rule governing acceptable group behavior.
Implicit norm
An unspoken group expectation.
Explicit norm
A clearly stated group rule.
Norm deviance
Behavior that violates group expectations.
Group homogeneity
Perception that group members are similar.
Group heterogeneity
Perception that group members differ.
Norm-deviance tolerance
Acceptance of members who violate group norms; often higher in heterogeneous groups.
Group cohesiveness
Forces that bind members together and foster commitment and mutual liking.
Social facilitation
Presence of others can improve easy tasks and impair difficult tasks.
Social inhibition
Performance impairment in the presence of others, especially on difficult tasks.
Dominant response
The easiest or most automatic reaction to a task or stimulus.
Zajonc's mere presence theory
Others' presence increases arousal, strengthening the dominant response.
Easy task in front of others
Arousal strengthens the usually correct dominant response, improving performance.
Difficult task in front of others
Arousal strengthens the usually incorrect dominant response, impairing performance.
Evaluation apprehension theory
Performance changes because people worry about being judged by others.
Mere presence vs evaluation apprehension
Mere presence needs others nearby; evaluation apprehension involves concern about evaluation.
Yerkes-Dodson law
Performance typically peaks at moderate arousal and drops at excessive arousal.
Social loafing
Reduced individual effort when contributions to group work are pooled or unidentifiable.
Individual accountability
Making each member's contribution identifiable, reducing social loafing.
Diffusion of responsibility
Feeling less personally responsible when responsibility is shared.
Group productivity
Group output shaped by members' skills, coordination, and motivation.
Process loss
Reduced group output due to coordination or motivation problems.
Groupthink
Faulty decision making when pressure for agreement suppresses critical scrutiny.
Groupthink: cohesiveness
Strong unity can create pressure not to disagree.
Groupthink: directive leadership
A leader's stated preference discourages alternative opinions.
Self-censorship
Withholding doubts to avoid challenging group agreement.
Illusion of unanimity
Mistaking silence for universal agreement.
Mindguards
Members who shield a group from challenging information.
Preventing groupthink
Invite disagreement, seek outside input, use devil's advocates, and have leaders speak last.
Devil's advocate
Person assigned to challenge assumptions and proposed decisions.
Group polarization
Discussion shifts group members toward more extreme versions of their initial leanings.
Persuasive arguments explanation
Discussion supplies additional arguments favoring the group's initial position.
Social comparison explanation
Members move toward group norms or slightly beyond them to fit in.
Groupthink vs group polarization
Groupthink undermines scrutiny; polarization intensifies initial attitudes.
Abilene paradox
Group members collectively choose something none privately wants because each misreads others' preferences.
Shared information
Facts already known to most or all group members.
Unshared information
Relevant facts known to only one or a few group members.
Biased sampling / shared information bias
Groups discuss shared information more than unique information.
Hidden profile problem
A group misses the best option because crucial information is distributed across members.
Brainstorming
Generating ideas without immediate criticism or evaluation.
Production blocking
Losing ideas or opportunities while waiting to speak.
Free riding
Benefiting from group work while contributing little.
Evaluation apprehension in brainstorming
Withholding ideas because of fear of negative judgment.
Performance matching
Adjusting effort to match other group members' output.
Improving brainstorming
Generate ideas alone first, then share; use accountability, facilitation, or electronic methods.
Power
Capacity to influence others or control outcomes.
Social hierarchy
Ranking group members by relative power or status.
Path of virtue to power
Gaining influence by helping the group and showing competence or generosity.
Path of vice to power
Gaining influence through manipulation, intimidation, or self-serving tactics.
Narcissism
Excessive self-focus, entitlement, and desire for admiration.
Machiavellianism
Strategic manipulation of others for personal advantage.
Approach/inhibition theory of power
High power encourages approach and disinhibition; low power encourages caution.
Disinhibition
Reduced restraint over impulses or behavior.
Deindividuation
Reduced individual identity and self-regulation in anonymous group contexts.
Anonymity
Being difficult to identify, potentially weakening accountability.
Individuation
Heightened personal identity and attention to one's standards.
Self-awareness theory
Focusing on oneself increases attention to personal standards and self-evaluation.
Spotlight effect
Overestimating how much others notice one's appearance or actions.