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Self report techniques
Any method when a person is asked to state or explain heir feelings opinions or behaviorus
Social desirability bias
Distortion in the way people answer questions - tendency to answer in a way that presents themselves in a better light
Questionnaires
Set of written items
Always pre determined
Used to gather info
Strengths of questionnaires
cost effective
Easy to replicate
Willing to give personal info when not in person
Limitations of questionnaires
social desirability bias
Sampling bias
Interviews
Face to face real time interactions
Structured interview
Predetermined questions - asked in fixed order
No deviation from set questions
Strengths of structured interviews
Easy to analyse and replicate
Limitations of structured interviews
can’t deep dive into answers due to no deviation from questions
Interviewer bias
Reluctance to answer personal questions
Unstructured interviews
no set questions
Begins with general aims
Interviewee encouraged to expand answers
Next questions created in response to answers
Strengths of unstructured interviews
More flexible
More in depth data
Limitations of unstructured interviews
harder to replicate
Required skilled interviewer
Harder to analyse
Higher Risk of interviewer bias
Closed questions
Have a predetermined range of answers and respondents select one - quantitative data
Easier to analyse through stats analysis
Open questions
Questions with no fixed choice - provide their own answers - qualitative data
Harder to analyse
How to write good questions
Clarity - no ambiguity to ensure understanding
No double barrelled or double negative questions
Avoid jargon e.g. technical language
No bias - no leading question
No emotive language
Filler questions
irrelevant Qs which distract Ps from identifying study aim
They reduce demand characteristics
Sequencing
Order of the items
Start with easier questions , straightforward + closed
Save difficult ones for later - gradual commitment
What sampling techniques are used
Usually its self selected sample - volunteer sampling
This is not as representative so difficult to generalise findings
Pilot study for questionnaire
Small scale trial run through of study - checks quality and validity so any changes to questions can be made.
Designing interviews - schedule
how its planned - order of Qs - for structured interviews only
Build a rapport by starting with easier questions
Designing interviews - recording
Video / audio - can rewatch + check reliability - can see body language and hear tone
Scribe / notes - may interrupt the flow of interview
Designing interviews - effect of the interviewer
Non verbal communication = open body language , eye contact , nodding , smiling
Listening skills - follow up Qs, encouraging sounds, not interrupting and paying attention
Help to encourage interviewer to open up
Designing interviews - questioning skills
Important in an unstructured interviews only
Must be able to formulate good questions on the spot