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Operational Systems - Primary Purpose
Run the business on a current, day-to-day basis.
Informational Systems - Primary Purpose
Support managerial decision-making.
Operational Systems - Type of Data
Current data representing the present state of the business.
Informational Systems - Type of Data
Historical data or point-in-time snapshots of business information.
Operational Systems - Primary Users
Online customers, clerks, salespersons, and administrators.
Informational Systems - Primary Users
Managers, business analysts, and customers checking status and history.
Operational Systems - Scope of Usage
Narrow and simple updates and queries.
Informational Systems - Scope of Usage
Broad and complex queries and analyses.
Operational Systems - Design Goal
Performance.
Informational Systems - Design Goal
Ease of access and use.