(Week 1) Management, Organizational Behavior, and Future Skills in Business

What is the meaning of work in a societal context?

Services in exchange for money; receiving necessary income to support oneself or family, working for social function, status, identity, self-esteem, and sense of purpose.

How can an organization become more competitive?

By addressing international competition and rising living standards.

What is expected of a manager?

Coordinating and overseeing the work of others to accomplish organizational goals through planning, organizing, directing, and controlling activities.

What are the levels of management?

Executive Managers at the top, Middle Managers responsible for departments, and First-line Managers supervising employees.

What are the three types of management skills?

Technical skills, human relations skills, and conceptual skills.

What is Organizational Behaviour (OB)?

The study of actions and attitudes of individuals and groups toward one another and the organization.

What does OB by structure refer to?

The hierarchy of supervision, rank, and the attitudes of workers based on the number of bosses.

What historical event involved China's imperial examination?

It dates back to the 600s.

Who is associated with the Thematic Apperception Test?

Henry Murray in the 1930s.

What is Total Quality Management (TQM)?

Comprehensive efforts to monitor and improve all aspects of quality within a firm.

What challenge arises from the relationship between management and workers?

Employee motivation and commitment, influenced by reward systems.

What are the five skills predicted for future managers?

Ability to think of new solutions, be comfortable with chaos, understand technology, have high emotional intelligence, and work with people and technology.

What did Confucius emphasize in training?

Training through dialogue and emphasis on morality.

What management approach did Frederick Winslow Taylor advocate?

Scientific management at Bethlehem Steel in the early 1900s.

What is the focus of participative management?

Involving employees in decision-making processes.