MIS 2020 exam 2

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31 Terms

1
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________ are formally defined, standardized processes that involve day-to-day operations.

Structured processes

2
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Sina looks over annual performance evaluations for all employees in the sales department. Based on their performance, she determines who is eligible for merit-based salary increases. Sina belongs to the ________ workgroup.

human resources

3
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________ is a measure of the ratio of process outputs to inputs.

Process efficiency

4
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Dollar Bill Supermarket is one of the best in the city. However, shoppers prefer other supermarkets to it as there is always a long queue at the billing counter. The outdated billing registers make the entire process inefficient. Which of the following steps should the supermarket management take to improve the billing process?

change process resources

5
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When an organization has inconsistent duplicated data, it is said to have a(n) ________.

data integrity problem

6
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Striking Apparels has launched its new stock of summer wear. It plans to target shoppers between the ages of twenty and thirty to sell its products. Daniel is responsible for sending out promotional emails and messages to these target customers. Daniel belongs to the ________ department of Striking Apparels.

marketing

7
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Which of the following is performed by enterprise application integration?

It connects system "islands" via a new layer of software.

8
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ERP training falls into two broad categories. One of the categories is training on how to use the ERP application software. What does the training include?

steps for using the applications to accomplish the activities in various processes

9
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A toy manufacturing company installed a new enterprise system. The installation and adaptation gave rise to a number of issues among different departments. These issues complicated the process as the company had not appointed anyone to resolve them. This situation is an example of ________ while implementing enterprise information systems.

a lack of collaborative management

10
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Carla, a budding restaurateur, meets a veteran chef and restaurateur, Giovanni. Carla wishes to analyze the purchasing pattern of her customer base. Which of the following is most likely to be a piece of sound advice that Giovanni would offer to Carla?

Carla should use her restaurant's distributed systems to know more about her customers' purchasing patterns.

11
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________ is a group of people working together, all doing essentially the same work to accomplish a job.

Cooperation

12
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Constructive criticism is both ________ advice given to improve an outcome.

positive and negative

13
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Because of growth in team capability, over time the team becomes more ________ and over time can perform the same service for less cost.

efficient

14
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All of the following are four primary purposes of collaboration except ________.

camaraderie

15
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The manager of ABC, Inc decides to order the same number of widgets this year as last year. The manager has made a(n) ________ decision.

structured

16
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Which of the following happens during the planning phase of project management?

Revise budget

17
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________ is used to manage the product.

Project Metadata

18
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________ occurs when all team members do not meet at the same time.

Asynchronous communication

19
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________ track(s) changes to documents and provide features and functions to accommodate concurrent work.

Version management

20
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As a student you would most likely use the ________ collaboration tool set because it is free and takes not time to learn.

minimal

21
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Cloud resources are ________ because many different organizations use the same physical hardware.

pooled

22
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Why was the client-server architecture more appealing to organizations than mainframes?

The client-server architecture was cheaper

23
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________ is a category of cloud hosting where vendors provide hosted computers with an operating system, runtime environment, and middleware like a Web server or a DBMS.

PaaS

24
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Which of the following features distinguishes a LAN from a WAN?

A LAN connects computers in a single location

25
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Zapstreet is a stockbrokering firm. Its employees use a private network within the organization to communicate with each other regarding stock prices and trading accounts. Zapstreet's network is an example of a(n) ________.

intranet

26
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Carol uses a high-speed internet connection at home. Her connection is supported by the television line, but it does not interfere with the television signal. Carol uses a(n) ________ connection.

cable

27
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A ________ is a worldwide-unique term that is affiliated with a public IP address.

domain name

28
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The ________ is a core Internet protocol that guarantees the reliable delivery of packets.

TCP

29
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30
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Which of the following TCP/IP application-layer protocols is used to move files over the Internet and maintain Web sites?

ftp

31
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ABC, Inc wants to securely share electronic documents internally with the employees. The best way to implement this strategy is to ________.

create a private cloud