BSHM 29 (MICE

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Last updated 1:00 PM on 10/1/26
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101 Terms

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Ordinary events, special events

Two kind of events

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Event

Refers to things that happen around us

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Ordinary events

Occur naturally in our environment and in our daily lives

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Special events

During which many people gather together for a purpose

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Organize, attended by number of participants, health and specific place, time bound, cause a lot of resources

Characteristics of special events

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What, why, who, where, when, how

5ws and 1h

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Personal event, corporate event, community events

Types of special events

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Personal event

Organized by and for friends and family to celebrate life important milestone

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Corporate events

Organized to improve the productivity and profitability of companies and contribute to the achievement of corporate goals

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Community events

Gatherings of the members of a community and their guest commemorate historical and religious events to promotes arts and cultures and strengthen social bonds

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Meetings Incentive Convention Exhibition

What is MICE?

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Meeting

It's a general term that refers to gathering of people to discuss a set of agenda or do particular activity

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Congress

Regular or periodic gathering of people who belong the religious cultural or professional or other associative group. Often stage shed light on a particular subject question or issue

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Convention

Refers to large national or international meeting. Usually held to commemorate an event or milestone with regular intervals and each staging is given a theme. It's sometimes includes exhibition related to its theme

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Conference

It is a scholarly gathering to exchange views and consequently to convey a message open a debate or give publicity to some opinions on specific issues such as climate change. For study purposes involves research input and sharing of findings requires active contribution from attendees

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Incentive

Tool used to encourage employees to increase sales or provide solutions

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Exhibition

Showcase new product services information or promotional materials mounted for the purpose of public relations sales and marketing.

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Consumer shows, trade shows

Two types of exhibition

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Consumer shows

Showcase of product that are offered to the public, mostly for purpose of direct sales or promotion to end user

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Trade shows

For commerce at a bigger scale it brings together industry player targeting similar markets.

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Exposition

Largest in scale than exhibition

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Exhibition manager

Head organizer or promoter of an exhibition

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Exhibitor

Company or business person who rent the booth space

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Booth contractor

Subdivides is huge empty exhibits space into smaller spaces with the exhibitors are going to rain

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Raw exhibition space

Floor with rough markings just to indicate the boundaries and size of your rented space

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Shell exhibition space

A white enclosure called “shell” gives both a uniform look in somehow makes the ambience common in all trade shows

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Exhibitor manual

A book of instructions and information for exhibitors regarding the exhibit venue and services offered by the official booth contractor

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Cost, convenience, charm

Criteria for evaluating a mice venue

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Bound by common personal interest, by their career, by their desire to do community service

Professional associations are further classified into three type

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Union defer internationales (UFI)

Founded in milan italy on 15 april 1925 by 20 leading european international trade.

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Convention and visitors bureaus

Also known as conference and tourism boards in many countries are primarily non-profit usually membership organization representing a specific destination and assisting in strategic development

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Bureau of international exposition (BIE)

The intergovernmental organization in charge of overseeing and regulating world expos since 1931

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The government and regulatory bodies

Regulate the staging of some events in order to maintain certain standards. They likewise to studies and train their members to improve the service that the members deliver

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Paris expo, 1900

Great exhibition (crystal palace) London 1851

Exhibition during the industrial revolution around 19th century

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Multiplier effect

A direct economic impact which is equivalent to the new money that visitors are applied to bring and this manage circulated through spending in the local economy

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Outsource event manager, in house event managers

Two types of event managers

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Outsource event manager

Management companies or individual who organized events on a per contract basis

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In house event manager

Positions or department within an organization that is not in the business of event management

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Philippine association of convention exhibition organizers and suppliers (PACEOS)

Trade association and non-profit association whose aim is to meet the needs of profit oriented business

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Professional association

A non-profit organization that are not involved with business firms organized to assist individuals in the pursuit of their common goals

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Suppliers

Refers to those who provide the services necessary to organize and execute events properly

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Venues

Facilities where mice event are held

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Hotel

Provide guest a comfortable place to sleep in and other services which the guest will need during their stay

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Airlines

Play an important role in transporting people and goods essential to make the mice industry thick

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Airports

Responsibility for making a good first impression

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Transportation suppliers

Movements of goods and people are in an integral part of mice :hence providers of transportation services are important suppliers as well

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Ground handlers

Are travel agencies and tour operators which assist events organized for the tours and travel arrangement for the event participants

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Freight forwarders

Main role is to bring goods for exhibit or for use in an conference from their point of origin to the event venue in good condition and in time for the event

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Environmental scanning

The first thing to do is look inwards we must first understand who the members of our own organization what their strengths and weaknesses what resources are available or what we have access to and how to address gaps

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Man money and machine

Three things to consider in scoping

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Man: staffing and recruitment

Most difficult to utilize yet is the most valuable resources of an events management company. involves recruitment selection assignment and development

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Permanent employees

Requires an intensive selection process well thought out compensation package and a skill development plan

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Volunteers

Includes on the job training from university and other non paid staff, provide free assistance to satisfy personal objectives

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Temporary hires

Those who are hired in a contractual order project

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Money and machine: feasibility study

Gives the general purpose and direction for the event

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Planning

Process that involves setting objectives and means to achieve them

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Concept

Create a concept for an event to come up with general objectives and project ideas by asking the 5w and 1h

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Feasibility

Test the ideas by doing feasibility study

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Tasking

Create a to-do list, list of all necessary task and group them together scheduling create a timetable estimate the time needed to accomplish each task

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Budgeting

Identifying revenue sources and expenses items. Make sure a conservative estimate for the revenue and expenses

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Approval

Securing the approval of school authorities

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Site selection

Upon selecting a project finalize the theme date and venue, do an ocular of potential venues before choosing which one fits the event

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Marketing

Creative planning revenue sources ticket sales are one of the options but it not the only source of revenue, preparing promotion materials and campaign

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Risk assessment

Expect the worst identify all the threats and possible impediments of the event

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Monitoring and evaluation

And on how you are going to monitor the performance of the team, make room for improvement and adjustment

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Cost

The expenses are how much it will take the stage the event can be fixed in variable

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Revenue

How much the event earns in gross receipt includes sponsorship exhibit space rental advertising

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Break even point

The minimum point where revenue meet cost

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Cash flow

Schedule of cash inflow and outflow, cash needs to be ready at hand when you need it

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Types of seating arrangement

Theater, u shaped, banquet, cocktail

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Registration and secretariat

You will notice in the exhibition with the label registration area to register means to be official in the record event management registration serves many function

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Audience for speaker, will audience what's happening on the stage

Two points of viewo when designing a stage

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Creativity

Since the attendees attention will be fixed to the stage most of the time the stage was look pleasing

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Marketing

Process of creating and transferring a product or services to buyer

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Identify target audience

In event management the end goal of marketing efforts is the number of attend needs to an event the purpose of this step is to determine whether there is a gap between your attendance expectation and likely who the target person to go to event

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Specific, measurable, achievable, realistic, timebound

Acronym of SMART

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Product

What the event offer, is the program enough to provide expected experience

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Price

Cost of attendees can the target audience afford the event is there a need to offer group discounts

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Convenience

Is it easy to buy the tickets and find venue

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Promotion

Do you have the right combination of marketing tools to communicate the events positioning

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Positioning

How you present your event to the public thereby creating expectation to an extent

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Branding

Creating a name and logo for an event or series of events. Plays a critical role in promoting events especially those that are held on regular basis

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Sponsorship

Individual or group that provides support to an event whether financial or through the provision of products or services

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Program

A sequence guide, scheduled activities and performers during the days of the event, usually refers to an external document which organizers performers and attendees can refer to

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Main event focus, secondary focus, support activities, ancillary activities

Four major program categories

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Main event focus

Program that is focused on agenda in a meeting the games and sporting event the winner in an awards night and art in an art exhibit etc

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Secondary focus

Program that are often similar type of entertainment or activity to the main attraction or different type that appeals to the core audience

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Support activities

Program that are different type of entertainment or activity to the main attraction that still appeals to the audience and theme

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Ancillary activities

Program that has a additional filler things for the audience to do during the event or at scheduled intervals

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Sequence guide

Detailed program that indicates the particular activity the corresponding time of each program

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Exhibitors manual

Contains all the information and exhibitor need to know order to have a successful participation in a particular trade show or exhibition

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Risk management

Assessment of risk and the measures taken to alleviate its effects

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Contract

A binding agreement which the law can enforce

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Insurance

Payment guarantee on case this risk indeed happens

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Parties

Contract that focus on an agreement usually starts with identification of this they undertake the promises what basis they are in and their address

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Background

Program that describes ongoing circumstances to congenialize (friendly compatible) the agreement

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Body of the agreement

A contract that is working or operational part of the document which includes all the details of promises including the payment terms and the signification of the product or services to delivered in exchange if the payment

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Integration clause

A contract that indicates the agreement is the only agreement between the parties with respect to the matters oversee in the agreement may only be amended in writing

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Signature

Program closing ______ section should be mentioned that the parties intended to be legally bound by the agreement in the philippines a notary public must affirmed agreement

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Choice of law

Designates the country whose law shall govern