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A hospital foodservice run by a foodservice contract company is an example of a noncommercial foodservice.
False
A fast-casual restaurant is an example of an onsite foodservice.
False
Tom Smith works directly for Baptist Hospital as the Director of Food and Nutrition Services. His foodservice is an example of a commercial foodservice.
False
Self-operated foodservices have a great advantage when it comes to flexibility, but an in-house foodservice will only be as effective as the leadership of the organization it serves.
True
Customer satisfaction is an example of an output in the foodservice systems model.
True
In a ready-prepared operation, many convenience foods are used and there is no cooking from scratch.
False
Which of the following is an example of a noncommercial foodservice?
Dunkin
Wangtagh Highschool
Burger King
Dominós Pizza
Wantagh Highschool foodservice (self-operated)
Which of the following provide round-the-clock nursing care?
Elders day care
Retirement community
Skilled nursing facilities
Schools
Skilled nursing facilities
Some onsite foodservices use a contractor because:
The foodservice is mismanaged
The food service cant find experienced managers
The foodservice needs to be renovated but doesnt have the money to do it
All of these
All of these
Which of the following is a disadvantage of suing food service contracting company
The contractor provides menu ideas and recipes.
The foodservice must pay for the services of the contractor
The contractor will try to increase sales/revenue
The contractor can buy food often at a lower price.
The foodservice must pay for the services of the contractor
Which of the following is an advantage of using a foodservice contracting company?
- The purchasing manager will have to change some of the vendors he/she has dealt with in the past.
- The foodservice managers feel conflicted in their loyalties to the facility and to the contractor.
- The foodservice director gets help staying on top of the financial situation.
- Foodservice employees who don't work for the contractor are unhappy about the changes since the contractor came on board.
The foodservice director gets help staying on top of the financial situation.
In a foodservice system, which of the following is an input?
Services
People
Meals
Feedback
People
In a foodservice system, which of the following is an output?
Raw ingredients
Money
Meals
Refrigeration equipment
Meals
Which of the following is considered a linking process in the systems model because it coordinates the subsystems to produce outputs?
Money
Meals
Production
Communication
Communication
In the systems theory, the process of changing inputs into outputs is known as:
Homeostasis
Transformation
Dynamic equilibrium
Equifinality
Transformation
Managers use _________ to compare results with the objectives of the organization, its standards, and policies and procedures.
Feedback
Management
Production
Leadership
Feedback
Which of the following is NOT an environmental factor that could affect a foodservice?
Competitors
Climate
Management change
Economy
Management change
In which type of operation are the meals prepared (some or quite a few from scratch) and served in the same facility?
Conventional
In the Washington School District, school lunches are prepared in a central kitchen and then transported to satellite kitchens where the meals are then served. Which type of foodservice operation is this?
Commissary
In which type of operation are the meals prepared using cook-chill or cook-freeze?
Ready- prepared
In which type of operation are the meals prepared using little or no cooking?
Assembly/serve
A disadvantage of an assembly/serve operation is that:
Many customers want freshly made food
Advantages of utilizing a ready prepared foodservice system include:
Avoiding peaks and valleys of production
Which of the following establishments is considered to be a commercial foodservice?
Hospitals
Correctional facilites
Zoos
Nursing homes
Zoos
What is the major internal control of a food service system?
The menu
The policies and procedures of a foodservice operation are part of the ____________ in the foodservice systems model?
Control
The term, ________, is used to describe the phenomenon that parts of an organization acting together, may make greater impact that the impact each has separately.
Synergy
Having the same or similar outputs from using different inputs is termed _______.
equifinality
The area of interdependency between two subsystems is referred to as the ______________.
interface
Procurement, production, safety and sanitation, maintenance are _____________ in the foodservice systems model.
Functional subsystems
An example of an output is:
bread for a bakery
Respective examples of an input and an output in the foodservice system model are:
Human skills and employee satisfaction
The main type of food service in the US is :
Conventional
Which category of food service operation involves the most CCPs ?
Commissary
What is a disadvantage of conventional food service in comparison to other food service operations
highest labor costs and skill requirements
Which type of food service operation brings in food with the maximum amount of processing ?
Assembly Serve
Which of the food service categories has the lowest distribution costs?
Conventional
The type of food service that most often has the lowest food cost is:
Commissary
The four subsystems of foodservice Operations are ______________, except:
Organization
The four subsystems of foodservice management are ______________, except:
Planning
Controlling
Leading
Organizing
Procuring
Procuring
When a nursing home uses a nonselective menu, alternate items are available for taste, allergy, or religious preference.
True
Foodservice customers like having lots of menu choices.
False
True or False? Excessive price spread among entrées encourages customers to order lower-priced items.
True
A restaurant menu is also known as a(n) _____ menu.
Static
Which type of menu adds variety to daily meals?
Cycle
Which type of menu is more cost-effective to produce?
Nonselective
Which type of facility would be most likely to use a cycle menu?
College foodservice
When each item on the menu has a separate price, it is known as:
A la carte pricing
Which type of menu offers at least two choices in some categories, while other categories have only one choice?
Semi-selective
Catering menus are often:
Single use menus
The following dinner meal is planned for a long-term care facility. Which food characteristic is most in need of improvement?
Butternut squash soup. Macaroni and cheese with sliced carrots. Orange sherbet.
Color
Which side dish would you pick to go with a meal of sliced turkey, gravy, and mashed potatoes?
Corn
Cauliflower
Green beans with silvered almonds
Glazed white onions
Green beans with silvered almonds
Which food texture is preferred?
Crispy
Crunchy
Juicy
Creamy
All
All
When planning a dinner meal, which item should you choose first?
Entree
Which of the following is an example of a moderate portion size for cooked vegetables?
1/2 cup
A moderate portion of meat in a sandwich would be:
3 ounces
For foodservice operations with modified diets to meet individual medical nutrition therapy needs, the regular diet must be _________ to create the modified diets.
Extended
To create a balanced, professional menu, at least half of the menu should be:
White space
When listing menu items, place the items you want to sell at the:
top of the list and bottom of the list
When designing a menu, you should plan to:
Stick to two to three complementary colors.
When you describe menu items, you should:
be accurate about the portion size, be honest about point of origin, if mentioned, and write in a friendly style
If the desired food cost percentage is 33%, what is the factor, or multiplier?
3
If a menu item costs $4.00 for food and $4.50 for labor, what is the estimated selling price if the desired prime cost percentage is 65%?
13.08
If a food item sells for $11.99, this is an example of:
Odd-cents pricing
If the food cost for spaghetti and meatballs is $1.75 and the desired food cost percentage is 25%, what should you charge for this dish?
7.00
Food/beverage costs and labor costs together are referred to as:
Prime costs
If a cheeseburger has a food cost of $1.75 and the contribution margin is $6.00, what should be its selling price?
7.75
Selective style menu
includes two or more choices in some or all menu categories
Single use menu
A menu planned for a specific event is not repeated against in the exact same form
A la carte menu
Menu were food items are priced separately
Nonselective menu
Menus that offer no choice or are "preselected."
Table d'hôte menu
Offers a complete meal at a fixed price.
Some multi-unit foodservices own a commissary where they make proprietary items or process items such as meat.
True
Grading of meat, poultry, and processed egg products is mandatory.
False
Grading of imported fruits and vegetables is voluntary.
True
The Food and Drug Administration oversees the Seafood Inspection Program.
False
Just-in-time purchasing helps the foodservice manager to minimize how long food deliveries are in storage and therefore decreases inventory levels.
True
Most foods produced by farmers and ranchers will move onto a:
processor or manufacturer
Which type of distributor sells a wide variety of food and also some foodservice equipment?
Broadline distributor
Some multi-unit foodservices have products delivered to their ___________ from which trucks deliver to individual foodservice units.
central distribution center
Which of the following is NOT an objective of purchasing.
Buy enough food to never run out of anything.
In small, independent foodservices, who is often in charge of purchasing?
Owner/manager or chef
Which of the following is NOT included in a food specification?
the vendor's name
A specification may include drained weight for:
canned fruits
When purchasing foods, quality is assured through:
grading services or brand names
Which of the following is (are) required for meat and poultry?
Inspection for Safety
A #10 can of vegetables contains about:
12-13 cups
The market form of a food includes:
its temperature., its shape, and whether it is raw or cooked.
To determine when to place an order, the purchasing agent needs to consider:
lead time
Having a large inventory is not helpful because:
It ties up cash
The space of inventory costs money
It encourages theft
All
All
If the par value for ketchup bottles is 3 cases, and there are 2 in the storeroom and 1 that will be taken out before the next order comes in, how many cases should you order?
2
Which federal agency sets grade standards and grades fruits, vegetables, meats, poultry, and fresh eggs?
U.S. Department of Agriculture's Agricultural Marketing Service
Which federal agency is responsible for ensuring the safety of the food supply and also regulates nutrition labeling?
Food and Drug Administration
Which federal agency inspects meat, poultry, and processed egg products?
U.S. Department of Agriculture's Food Safety and Inspection Service
Which federal agency works with states to ensure safe, wholesome milk?
US Public Health Service
Which is an example of a standard of identity?
Requiring ice cream to have 10% fat
Which law gave the Food and Drug Administration more authority to ensure that imported foods are safe?
Food Safety Modernization Act
Requesting weekly quotations from three meat vendors is an example of which purchasing method?
informal purchasing
A hospital foodservice purchases at least 80% of its food from one distributor. This is an example of:
prime vendor purchasing
A foodservice that buys from a broadline distributor needs to start purchasing canned pineapple on a regular basis. The distributor has its own brand and there are several levels of quality. What would be the best way to decide which to use?
conduct a can cutting