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OCCUPATION
Work or a role someone
performs.
PROFESSION
A field associated with
specialized knowledge and
public responsibilities.
PROFESSIONALISM
How a person exercises
competence, judgment, and
responsibility.
Professional
A person trusted to exercise
skilled, responsible judgment.
Attributes of professions: expertise and trust
Knowledge
Judgement
Public Service
KNOWLEDGE
Specialized learning and
continued development.
JUDGMENT
Discretion exercised with
reasons and limits.
PUBLIC SERVICE
Responsibility for effects
beyond the paying client.
Attributes of professions: shared accountability
Standards
Community
Accountability
STANDARDS
Shared expectations for
conduct and work quality.
COMMUNITY
Peer learning, scrutiny, and
professional identity.
ACCOUNTABILITY
Answer for decisions and
support correction.
Moral basis
Why professional duties are
justified: trust, dependence, and
potential harm.
The moral basis is public trust
⢠Expertise gives practitioners influence.
⢠Users may be unable to detect unsafe work.
⢠Rights and welfare constrain professional choices.
⢠Role duties add responsibility to ordinary morality.
The Good Work Project: three Es
Excellence
Ethics
Engagement
EXCELLENCE
Work is competently
performed and high quality.
ETHICS
Work is socially responsible.
ENGAGEMENT
Work feels meaningful and
worthwhile.
ETHICAL CODE
Principles for responsible
professional judgment.
TECHNICAL
STANDARD
Criteria for evaluating
processes or products.
LAW
Rules carrying state-backed
obligations.
Professional standards need evidence
⢠Define quality before acceptance.
⢠Test security and accessibility.
⢠Request review beyond your competence.
⢠Record defects, decisions, and handovers.
Evidence
Artifacts that make a quality
claim reviewable.
Use the ACM Code to name a duty
⢠1.2: consider and reduce harm.
⢠1.3: communicate honestly.
⢠2.5: evaluate systems and their risks.
⢠2.9: build robust, usable security.
Application
Provision ā case fact ā
concrete action ā reason.
Software Engineering Code: eight principles
How many Software Engineering Code
PUBLIC ⢠CLIENT
Public interest; client and
employer interests consistent
with it.
PRODUCT ā¢
JUDGMENT
Quality of the product;
integrity and independence
of judgment.
MANAGEMENT +
Management, profession,
colleagues, and self.
Recognize conflicts of interest
Actual
Potential
Apparent
ACTUAL
A secondary interest
currently conflicts with a duty.
POTENTIAL
An interest could create a
future conflict.
APPARENT
A reasonable observer may
doubt independence.
Loyalty and confidentiality
ā and ā have limits
CLIENT INTERESTS
⢠Respect confidential information.
⢠Use authorized evidence.
⢠Give accurate, timely reports.
⢠Consider disruption from delay.
PROTECT THE PUBLIC
⢠Do not conceal credible harm.
⢠Escalate through capable channels.
⢠Limit what you disclose.
⢠Document the reasons for action.
Different forms of accountability
Professional
Organizational
Legal
PROFESSIONAL
Explain and correct work
under codes and peer
expectations.
ORGANIZATIONAL
Answer through role, policy,
and contractual processes.
LEGAL
Consequences depend on
applicable law and
established facts.
RECOGNIZE
Name the duty, risk, and
conflict.
VERIFY
Check evidence and limits
of authority.
ESCALATE
Use a capable channel;
disclose only what is
needed.
REVIEW
Assign an owner and a
trigger to reassess.
External reporting needs a reasoned threshold
⢠Assess the seriousness and credibility of risk.
⢠Check whether capable remedies remain.
⢠Choose an appropriate independent authority.
⢠Limit disclosure and seek qualified guidance.
Whistleblowing
Reporting serious wrongdoing or
risk beyond the usual
responsible channel.