Buz Midterm Questions from Review

The text discusses several types of organizations. Which of the following is a mutual benefit organization?

United Auto Workers

When Lincoln said, "Seek casual contact with your subordinates. It is as meaningful as a formal gathering, if not more so," he was espousing which principle stated later by many management gurus?

Management by Walking Around (MBWA)

We discussed "capital rationing" in class. That is a principle that reflects your role as a ______

Resource Allocator

The "Speak/Write" document posted on Canvas suggests all EXCEPT

Read PPT slides to your audience so they understand your key points

Each of the following is an advantage to group decision making EXCEPT for

Groupthink

When Kristie, an Altadena, CA restaurant owner whose business was destroyed by a wildfire, decided to rebuild believing that she was in control of her own destiny, exhibiting an ______

internal focus of control

"Inside Job" and the discussions that followed showed us all EXCEPT:

The Wall Street firms examined in the documentary performed as responsible fiduciaries

The categorical imperative in ethics as discussed in class suggests:

we should strive to be the kind of person we would like to work for

In chapter 3, Kohlberg describes three levels of personal moral development. One is "postconventional," which is described as

one who is guided by internal values and principles

In Chapter 2, Douglas McGregor proposed the "Theory Y" viewpoint in which

managers consider workers to be capable of self-direction and self-control

In the article "General Observations about Writing," which of the following is FALSE?

Use legalese ("per your request") to add authority to your writing.

The text discusses 3 types of managerial roles. The informational role would involve

incorporating the habit of Management By Walking Around (MBWA

________ is the process in which a company compares its performance with that of high-

performing organizations.

benchmarking

In the article "General Observations about Speaking," which of the following is TRUE?

Round off numbers; if precision is important, distribute a handout

The management principle termed "open book management" reflects your role as a/an

Disseminator

Of the following, an organization has some control of all EXCEPT the ______ in their market

Demographics

The inflation rate, which is now 2.4% in the U.S., is an example of ______ forces in an org's macro environment

Economic

The group that sets the overall strategic goals and approves major decisions and salaries of top management is known as the:

Board of Directors

The belief that quality stemmed from "constancy of purpose," and that managers should stress teamwork and solving problems on the front line were ideas exported to Japan 70 years ago

W Edwards Deming

_______ are stakeholders of organizations because they rely on the tax bases the companies help

create, as well as their employee payrolls, to thrive.

Local communities

The tendency of decision makers to seek information only from sources that support their own ideas about an issue illustrates the ______ bias

Confirmation

Porter's Four Competitive Strategies discussed in chapter 6 suggested that a company could offer

"unique and superior value for a narrow market." That describes the __________ strategy

Differentiation

Level three costs for a company that is found to have violated the law include

Loss of market share by the company

The debates over abortion, DEI, in vitro fertilization, and the teaching of "critical race theory" are examples of ________ forces in an org's macro environment

Sociocultural

The ______ bias is the tendency of decision makers to be influenced by the way an opportunity or

problem is presented to them.

Framing

In order, from the base to the top, Carroll's Global Social Responsibility Pyramid reflects which sequence?

Economic

Legal

Ethical

Philanthropic

_______ managers believe that the best results are realized when foreign managers work with

collaboratively with their domestic counterparts in a mutually respectful manner.

geocentric

Toyota, Mercedes and VW, to name three, manufacture automobiles in the US in an investment that creates the greatest risk with respect to their foreign investment. That is

a "greenfield" venture

When countries lack currency to pay for imported goods, they will trade goods for goods. This is called:

Counter trading

_______ time, typical in the U.S. and the EU, is a preference for doing one thing at a time on time.

Monochronic

The four general decision-making styles discussed in chapter 7 included the __________

style, which featured managers who have a tendency to avoid conflict and to be overly concerned about others.

It is the most people-oriented of the four management styles.

Behavioral

32. When Coca-Cola says they want to "Refresh the World. Make a Difference," they are expressing their ________statement.

Mission

The BCG Matrix, developed by the Harvard Business School, offers one way to assess the product mix in any company. Which describes new products that are promising but unproven business units?

Question marks

When analyzing the "W" in a SWOT analysis, you would take note of all EXCEPT ______

your firm's strong corporate culture

Which of the following is NOT one of Porter's Five Forces that affect industry competition?

Threats of gov interference

Someone with a high tolerance for ambiguity means they have

comfort with uncertain situations

Melania has a simple rule when it comes to hiring new employees: If four or more of her staff are working more than 20% overtime, she hires a new employee. She is using

heuristics

The _______ bias is the tendency of decision makers to become overly invested in a decision and to be unwilling to admit they might be wrong.

Escalation of commitment bias

Cohesiveness is not always good, as when group or team members are friendly and tight-knit but unable to "think out-of-the-box" and avoid any constructive confrontation. This is an example of

Groupthink

They say Warren Buffet "invests like a girl". Which is true about women investors:

their portfolios have a higher average gain than men's.

The court system in the U.S. offers a perfect example of which of the following methods for stimulating discussion on important issues?

The Dialectic Method

Being a good global corporate citizen - at the top of Carroll's responsibility pyramid - requires a company to exercise its ________ responsibilities.

Philanthropic

The competing values framework in chapter 8 classifies organizations into which of the following?

Clan, adhocracy, market, and hierarchical cultures

Organizations like Walmart and automobile dealerships emphasize sales, market share, profitability and achievement. These organizations exhibit a (an) _______ culture

Market

When managers must be closely involved with their subordinates, they should have a ________ span of control.

Narrow

An organization like NASA that contains two command structures and in which some people report to two bosses reflects a __________ structure.

Matrix

In the discussions on competition and globalization in Chapter 4, the concept of _____________

was presented as the cause of the demise of Kodak's film business, IBM's personal computer business and the disappearance of Blockbuster.

Disintermediation

A(n) _______ culture has a risk-taking culture that values flexibility and creativity and is most

likely found in organizations like Apple and Google.

Adhocracy

When analyzing the "T" in a SWOT analysis, you would take note of

A new tech developed by a competitor

Pete is a new manager, and he frequently finds it necessary to threaten his employees with a variety of punishments to get them to follow the rules. Pete is, most likely, a ______ manager

Theory X