Thẻ ghi nhớ: U1 Gap filling | Quizlet

Formal role

An official position and responsibilities given to a manager within an organization.

Planning

A management function that involves setting goals and deciding how best to achieve them.

Organizing

A management function that involves allocating people, tasks, and resources as well as clarifying roles across the team.

Leading

A management function that means directing and influencing day-to-day work so that goals are met.

Controlling

A management function that involves monitoring results, comparing them with targets, and correcting problems or deviations.

Authority

Formal power associated with a manager's position that leads employees to be expected to follow them.

Accountability

The ultimate responsibility managers have for organizational results and employee performance.

Bottom line

The final financial or operational results that managers often focus on, along with efficiency and reliable execution.

Micromanage

The action taken when managers control employees' work too closely and pay excessive attention to small details.

Leadership

A process of influencing others toward the achievement of common objectives.

Direction

What leaders help provide by communicating a clear vision and long-term priorities.

Shared goals

What leadership aims to mobilize people toward, rather than individual interests.

Expertise

A leader's specialized knowledge, skills, and competence in a specific domain.

Credibility

A quality that, when high, helps a leader gain trust and be seen as reliable and believable.

Motivation

What leaders use to encourage people to commit effort toward achieving shared goals.

Alignment

Helping people coordinate their efforts so everyone works in the same direction.

Formal authority

Official positional power that leadership is not limited to, allowing individuals without managerial titles to also exercise leadership.

Change

What leaders can support by helping individuals and teams adapt and improve.

Management by Objectives (MBO)

An approach where concrete goals are defined jointly so employees understand how their activities relate to overall company goals.

Key Result Areas (KRAs)

Planned result areas under the MBO framework that are specific to each employee based on their qualifications and role.

Subordinates

Employees whose individual goals managers help align with the overarching objectives of the organization.

Communicating a clear vision

A key communication action by leaders, along with expressing long-term priorities, used to provide direction.

Basis of Key Result Areas (KRAs)

An employee's qualifications and role, which determine their specific planned KRAs under the MBO framework.

Joint goal-setting in MBO

The defining of concrete goals jointly so employees understand how their activities relate to overall company goals.

Focus of managers

Efficiency, reliable execution, and the bottom line (the final financial or operational results).