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Flashcards covering key terms and concepts from Chapter 10 Human Resource Management and accompanying lecture notes.
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Human Resource Management (HRM)
The strategic approach to the effective management of employees so that they help the business gain a competitive advantage.
Workforce Planning
Planning how many employees, and what skills, are needed for the business in the future.
Zero Budgeting
A budgeting method where each budget starts from zero and all expenditure must be justified.
Work Force Diversity
Employees of different backgrounds, characteristics, and experiences.
Mission Statement
A formal statement of the purpose and aims of a business.
Public Sector
Consists of businesses owned by the government which aim to maximize social welfare.
Sharon Yam
Managing Director of TMF Malaysia.