Electricity Company and Airport Announcements Review

Flashcards covering official announcements from an electricity provider and airport procedures, including flight details and customer service options.

According to ABC Electricity Announcement 1, what two items must a customer have ready to pay their bill with an operator?

Their account number and credit card details.

When calling about a problem with a most recent bill, what does the electricity company request the customer to have at hand?

Their most recent bill.

Which number should a customer press to arrange electricity service for a new home?

$$4$$

Under Announcement $4$, what information must a customer provide to successfully stop or deactivate their service?

A new address.

What is the reason Jan from ABC Electricity gives for the call regarding lower power rates?

Electricity rates are at an all-time low.

In Announcement $6$, how long is it estimated that the customer satisfaction survey will take?

Not more than $3$ minutes.

At which gate is Air New Zealand flight $NZ546$ to Sydney boarding?

Gate $22$

Flight $NZ342$ to London was moved from Gate $17$ to which new boarding gate?

Gate $33$

What is the new arrival time for Qantas flight $756$ from Singapore?

$$2200$$

To which location is passenger Michael Taylor asked to report immediately?

Gate $22$

Where is the boy named Johnny Morton currently located while looking for his parents?

At the information desk on Level $1$

What types of materials must all passengers landing in New Zealand declare on arrival?

Any plant or animal material.

According to the electricity company, where will the final bill be sent after a service is cancelled?

To the customer's new address.