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risks of ordering
Customer cannot pay
Customer pays late
Orders not recorded
Orders not fulfilled
control objectives for ordering
Only supply customers likely to pay
Encourage prompt payment
Orders recorded correctly
Orders fulfilled
controls for orders
Credit checks obtained for new customers
Credit limits authorised
Senior staff approve new customers
Regular review of customer accounts
Orders only accepted from customers within credit limits
Sequentially numbered order forms
Prices checked before quoting
Match customer orders to production orders
Match customer orders to despatch records Follow up unmatched orders
Controls over customer master file changes
tests of controls for
new customers
existing customers
orders
New customers
Inspect customer file for credit reference
Check evidence of senior approval
Check authorised credit limit
Existing customers
Verify orders accepted only within credit limit
Review evidence of periodic credit reviews
Orders
Sequence check order forms
Inspect unmatched order reports
Check orders matched to production/despatch records
what are the risks of despatching
Wrong goods sent
Goods sent but not recorded
Customer disputes delivery
Inventory lost
what are the control objectives of despatching
Correct goods despatched
All goods despatched
All despatches recorded
what are controls for despatches
Examine goods before despatch
Check:
Quantity
Quality
Condition
Sequentially numbered GDNs (Goods Despatch Notes) Record all goods despatched Match GDN to:
Sales order
Invoice
Follow up unmatched GDNs Customer signs delivery note
Management approval for free goods
tests of controls for despatches
GDN sequence check
Inspect for missing numbers.
Match:
GDN → Sales order
GDN → Invoice
Inspect customer signatures - Check delivery acknowledged.
Review unmatched GDN reports - Verify follow-up performed.
what are risks of invoicing
Goods despatched but not invoiced
Wrong prices charged
Wrong quantities charged
Incorrect VAT
Invalid credit notes
what are control objectives of invoicing
All despatched goods invoiced
Invoices accurate
Credit notes genuine
what are controls are used for invoicing
Invoices generated from GDNs
Authorised price list used
Invoice calculations checked VAT checked
Sequentially numbered invoices
Sequentially numbered credit notes
Authorisation of credit notes
Goods returned notes prepared
Returned goods inspected Inventory records updated
what tests of control for invoices
Vouch invoice to:
GDN
Sales order
Price list
Check:
Quantity
Prices
VAT
Totals
Review:
Credit note authorisation
Goods returned note
Sequence checks:
Invoices
Credit notes
what are risks of recording sales
Invoice not recorded
Credit note not recorded
Wrong customer account used
Bad debts not identified
Cut-off errors
what are control objectives of recording sales
All invoices recorded
All credits recorded
Correct customer account
Correct year-end cut-off
Bad debts identified
what controls for recording sales
Segregation of duties
Between:
Recording sales
Maintaining customer accounts
Statement preparation
Invoice sequence checks
Record all invoices
Record all credit notes
Match cash receipts to invoices
Retain remittance advices
Prepare customer statements regularly Review overdue receivables
Authorise bad debt write-offs
Analytical review of receivables Cut-off procedures
what are tests of controls for recording sales
Receivables ledger
Check:
Invoice → Ledger
Credit note → Ledger
Review:
Customer statements
Aged receivables listing
Inspect
Authorisation of bad debt write-offs
Check overdue debts followed up
Inspect reminder letters/chasing activity.
what are the risks of cash collection
Cash stolen
Cheques stolen
Cash not recorded
Cash not banked
Receipt allocated to wrong customer
what are control objectives of cash collection
All cash recorded
All cash banked
Correct customer credited
what are controls for cash collection
Segregation of duties
Between:
Receiving cash
Recording cash
Banking cash
This is probably the most important control.
Post opening controls
Two people open post
Cheques listed immediately
Date stamp applied
Safe custody
Cash locked away
Cheques locked away
Receipt books
Sequentially numbered
Daily banking Bank takings intact
(No payments made directly from cash received)
Bank reconciliations
Independent review of cash balances
Surprise cash counts
what are tests of controls for cash collection
Observe post opening
Check:
Two people present
Cheques listed
Trace:
Cheque listing → Cash book → Banking records
Inspect:
Bank reconciliations
Independent review evidence
Inspect:
Paying-in slips
Compare to:
Cash book
Receipt records
what are factors or revenue systems
Ordering | Credit checks, credit limits, customer approval |
Despatch | Pre-numbered GDNs, matching GDNs to orders/invoices |
Invoicing | Invoice from GDN, authorised prices, authorised credit notes |
Recording | Customer statements, invoice recording, aged receivables review |
Cash Collection | Segregation of duties, daily banking, bank reconciliations |