Organizational Behavior Part 2

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12 Terms

1
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Which of the following is the most prevalent type of communication?

Oral communication

2
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Which of the following NOT a decisional role, according to Mintzberg?

Leader

3
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______ refers to factors that distort message clarity.

Noise

4
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While the ____ role describes managers who initiate change, the ____ role depicts managers who must involuntarily react to conditions.

entrepreneur; dsiturbance handler

5
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Managers, across industries, spend about _____% of their time in verbal interaction.

75

6
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From a management communication perspective, managers’ greatest challenge is:

to admit to flaws in their skill set and work tirelessly to improve them.

7
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When organizations face a turbulent environment, intense competition, and the need to move fast, the most appropriate leadership would be:

Transformational

8
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The major determinant of the most effective style of leadership will be:

the context

9
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The University of Michigan studies identified additional behaviors believed to be associated with effective leadership and concluded:

it is the leader’s job to make sure that support, work facilitation, and goal emphasis are present in the group

10
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Which of the following definitions of leadership is adopted by your textbook authors?

Leadership is the process of developing a vision, communicating that vision, and orchestrating the group’s energy toward goal attainment.

11
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When people surrender their power to define reality for themselves to individuals whom they believe are capable of making meaningful contribution to those needs, they have surrendered their power because of:

idiosyncrasy credits

12
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The great man theory of leadership basically states that:

leaders are born