Steiner's model group effectiveness

what is the equation for actual productivity?

actual productivity = potential productivity - the losses due to faulty processes

what was Steiner’s model group proposed to do?

proposed to explain how groups can include the best performers but not actually perform well as a team

what is social loafing?

• when some individuals in a group lose motivation, apparently caused by the individual losing identity when placed in a group.

• Individual efforts may not be recognised by those who are spectating or taking part

what is the Ringelmann effect?

when the average individual performance decreases as the group size increases

what are the 2 types of faulty processing according to Steiner?

• coordination problems

• motivation problems

what does potential productivity refer to?

the best performance of the team which also takes int account the individuals and the resources available to the group

when do coordination problems arise (as a type of faulty processing)?

• arise if there is is a breakdown in team work, communication or poor timing

• also known as the Ringelmann effect

when do motivation problems occur (as a type of faulty processing)?

• occur if some members of the team are not motivated to the same extent as others in the team and therefore reduce effort

• this can inhibit team cohesion - also known as social loafing

what factors could cause social loafing?

• Different goals - fun or win

• Not feeling valued

• Confidence/self-esteem

• Ability - perceived task is too hard

• An individual doesn't feel others are trying as hard