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A medical assistant has orders to collect blood cultures, a CBC, a prothrombin time (PT) and an iron panel. They forgot to draw the PT. Which of the following actions should the assistant take?
keep the specimens previously collected and draw the PT.
A medical assistant is working with a patient who has cognitive impairment that causes them to display short-term memory loss. In which of the following ways should the assistant adapt to this barrier?
Provide easy-to-read handouts.
Which of the following aseptic techniques can be achieved using dry heat, moist heat, ultraviolet light gas, chemicals and ionizing radiation?
sterilization
Which of the following dictates the operations of physician office clinical laboratories?
Centers for Medicare and Medicaid Services (CMS)
Which of the following is a CLIA-waved laboratory test?
Human chorionic gonadotropin (HCG) test
Which of the following cell structures is instrumental in helping the body mobilize and secrete mucus from the respiratory tract?
cilia
Which of the following means the absence of infection or infectious material?
asepsis
Which of the following examples of patient coaching addresses disease prevention?
providing information on the importance of recommended vaccines
A medical assistant is talking with a patient who sustained a foot fracture in a fall. They report managing most tasks at home well, but they have difficulty navigating with their crutches and are currently homebound. To which of the following resources should the assistant refer the patient?
meals on wheels
A medical assistant needs to draw a blood glucose level on a patient. Which of the following tubes should they use?
gray top tube
In which of the following quadrants is the gallbladder located?
right upper quadrant
Which of the following is the correct placement for lead V4?
Fifth intercostal space at the midclavicular line
A medical assistant has a provider order to draw blood for a lead level on an 18-month-old toddler. Which of the following sites should the assistant choose for the venipuncture?
Superficial dorsal hand veins
Which of the following letter formats uses indented paragraphs?
a semi-block letter
In a semi-block letter, the start of each paragraph is indented five spaces.
Which of the following measurements would a medical assistant take during a routine well-child exam when determining if the child has microcephaly?
head circumference
Microcephaly
abnormally small head
Subjective
data includes patient symptoms, non measurable data, and patient statements
Objective
data is obtained through observation, examination and testing
Healthy weight
BMI 18.5-24.9
Overweight
BMI 25-29.9
Obese Class 1
BMI 30-34.9
Obese Class 2
BMI 35-39.9
Which of the following instructions should a medical assistant give a patient when administering an enteric-coated tablet?
Swallow the tablet whole with a glass of water
Enteric-coated tablets should not be crushed chewed or dissolved. The tablets need to arrive in the small intestine whole
Which of the following is used to collect the specimen during a Pap Test?
cervical spatula
Which of the following is defined by 9 calories per gram?
the number of calories from fat
In addition to receiving a paper copy of their prescription, a patient has requested that the prescription be called in to their pharmacy. After calling the pharmacy, which of the following actions should the medical assistant take to complete this request?
provide the patient with a copy of the prescription with the "copy only" written on it
When a medical assistant is performing a patient interview, it is important they understand the patient's message so that they can relay it accurately to the provider. Which of the following techniques is the assistant using when they state, "I hear that you are saying..."
paraphrasing
Which of the following aseptic techniques involves using sound waves to vibrate and cleanse surgical instruments?
ultrasonic sanitation
Which of the following is the normal setting for the standardization mark on an EKG?
10 mm/mV
Which of the following cell structures provides energy for cells?
mitochondria
A medical assistant is performing a drug test on a patient. The temperature of the urine sample should be within which of the following temperature ranges for the sample to be usable?
32° to 38° C (90° to 100° F)
Which of the following statements describes the right route as a part of the rights of medication administration?
administering medication using the physical technique identified by the providers written order
Which of the following does a snellen chart measure?
visual acuity
Pulse Oximetry
noninvasive method of measuring oxygen in the blood by using a device that attaches to the fingertip
Peak Flow Monitor
A handheld device that measures the exhaled air
Spirometry test
measures the volume of a patients inhaled and exhaled air over a given period of time
Lung Volume Test
measures the total lung volume after a patients inhalation and exhalation
When performing routine follow-up calls to patients, which of the following actions should a medical assistant take first to notify the provider of the patient provides an unsatisfactory progress report?
notify the provider immediately
A medical assistant is billing a patients 3rd party payer for today's office visit. Which of the following documents does this require?
An 837/CMS-1500 claim form
According to OSHA guidelines for proper waste disposal, which of the following should a medical assistant dispose of in a regular waste container?
an empty urine container
Which of the following vaccinations should newborn patients receive at birth?
Hepatitis B
Direct patient identifiers
name
dob
address
phone number
social security number
A medical assistant is preparing to print an after-visit summary for patient. Which of the following direct identifiers should the assistant verify to protect the patient's protected health information (PHI)
mailing address
A medical assistant is creating templates for a provider to send electronic prescriptions. Which of the following is most commonly included is electronic prescription templates?
the medication type
A patient reports feeling depressed due to the recent loss of a partner. In which of the following five stages of the grief process does depression present itself?
4th
Which of the following diagnostic statements is appropriate in the outpatient setting?
fever of unknown origin
Which of the following statements describes the doctrine of professional discretion?
when a patient requests a copy of their medical records, the provider may choose not to disclose all of the patient information
When obtaining a blood pressure reading, which of the following describes how high a medical assistant should inflate the cuff?
approximately 30mm Hg above the previously measured radial pulse reading
A medical assistant is examining a patient who has a third degree burn on their hands. Which of the following is a first aid procedure the medical assistant can perform?
Separate the patient's burned fingers.
A provider wants to ensure that late patients do not impact the appointment scheduling in a negative way so they request 3 patients be scheduled at the top of each hour to be seen in the order in which they arrive. Which of the following types of scheduling does this describe?
wave scheduling
According to the stages of hypertension, which of the following blood pressure readings is considered to be in the elevated stage?
128/78 mm Hg
Pharmacokinetics
Study of how the body absorbs, distributes, metabolizes and excretes drugs.
When obtaining a rectal temperature from an infant, which of the following describes how far a medical assistant should insert the probe?
The thermometer should be inserted ½ inch into the rectum.
A medical assistant is performing an EKG on a patient. Which of the following describes the appropriate placement for the electrodes?
Tabs downward on the arm
Sterilization
killing all pathogenic organisms and spores
A medical assistant has acquired a preauthorization for a patient's referral to a specialist. Which of the following is the reason for the insurer to deny the claim submitted by the specialist?
the specialist provided the service after the expiration date of the preauthorization.
A medical assistant is preparing a patient to have a mole excised. Which of the following actions should the assistant take?
Cleanse the site with surgical soap and an antiseptic
Which of the following do team members take into consideration within a patient-centered medical home (PMCC)
respecting a patient's culture with their healthcare needs
A pulse oximeter can register an artificially low oxygen saturation measurement for a patient who has which of the following conditions?
cold fingers
A patient has been diagnosed with a communicable disease. Which of the following is true regarding the reporting of the disease?
The disease is reported directly to the specific state's public health department
Which of the following supplies are required for proper handwashing technique?
paper towels
A medical assistant receives a denial of payment for a patient's cholecystectomy. The reason stated is "preauthorization required". If the provider deems this procedure emergent, which of the following actions should the assistant take?
submit an appeal for the denied claim
A medical assistant is administering an intradermal injection for allergy testing. Which of the following actions should the assistant take?
Locate the middle portion of the anterior forearm
Medicare Part A
covers inpatient hospital care
Medicare Part B
covers DME, durable medical equipment
Medicare Part C
covers expanded Part A and Part B benefits
Medicare Part D
covers prescription drugs
An adolescent is covered by two insurance policies held by their divorced parents. Their parents have birthdays in May and August and have joint custody of the adolescent. Which of the following policies is the primary policy for the adolescent?
The policy of the parent who has the earliest birthday, according to third party payer guidelines
A medical assistant is preparing hemostats for sterilization after an invasive procedure. Which of the following techniques should the assistant use?
autoclave
Buccal route of medication administration.
between the cheek and gums
A patient's insurance company calls the office to obtain additional information.regarding a recently submitted claim which of the following regulations allows the office to release this information to an insurance company without written authorization?
The HIPPA privacy rule
Class A Fire Extinguisher
contain water
Class B Fire Extinguishers
contain carbon dioxide and can be used on flammable liquids, such as grease.
Class C Fire Extinguishers
contain a dry chemical for use on electrical fires
Class D Fire Extinguisher
used on combustible metals
Hemostatis
stoppage of bleeding
Which of the following should a medical assistant due to assist the hemostasis following completion of a venipuncture procedure?
the assistant should tell the patient to hold pressure on the site and elevate the arm
A medical assistant is preparing a patient for a flexible sigmoidoscopy examination. In which of the following positions should the assistant place the patient?
left lateral position
Sigmoidoscopy
visual examination of the sigmoid colon
When a procedure requires informed consent, which of the following steps should occur prior to the patient signing the form?
The provider should include information about alternative procedures before informed consent is obtained from the patient
Which of the following forms of health information exchange (HIE) does the Office of the National Coordinator for Health Information Technologies (ONC) promote in order to provide patients the ability to control the use of their health information?
Consumer mediated exchange
A medical assistant is performing a scratch allergy test on a patient's back. Which of the following distances describes the correct spacing for the small amounts of allergen scratched onto the skin.
1.5 to 2inches