CompTia A+ 220-1201 (2026)

A multifunction printer in a small office recently had issues with scan-to-email functionality. The manufacturer has an update ready to fix the printer issues. Which of the following would a technician most likely deploy to remediate the issue?

Firmware

A user cannot see the office multifunction printer in their laptop's print options. They have printed to the device in the past successfully. The user's laptop is connected to the guest wireless network. Other users on both wireless and wired computers can see and print to the printer. Which of the following will fix the issue?

Connect the laptop to the corporate Wi-Fi.

A technician needs to replace a laptop's display assembly. Which of the following should the technician do to complete this task?

Reconnect the wireless antennas

A major retailer is moving its online shopping website to the cloud and wants to expand its server resources as needed during busier shopping days. Which of the following should the retailer consider?

Elasticity

A desktop can connect to a file server but cannot access the internet. The ipconfig /all output shows a correct IP and DNS but no default gateway. What will most likely restore internet access?

Setting the default gateway

Which of the following cloud models exclusively utilizes a local data center?

Private

Auser reports that they cannot get their laptop to work with a video projector connected with an HDMI cable. The projector is turned on. The HDMI cable is securely connected on both ends, and the laptop displays properly on its own screen. The display mode is set to "Duplicate" on the laptop. Which of the following is most likely causing the issue?

The input source is incorrect on the projector

Which of the following display technologies typically provides the highest contrast?

OLED

A user replaces their PC power supply and connects it to the components, but the PC fails to start. What is the most likely cause?

The 4-pin CPU power connector is not connected

A technician is troubleshooting stylus issues on identical, company-provided tablets. Users can purchase their own accessories. Some users have no issues, but others report that their styluses charge intermittently and die frequently. Which of the following is the most likely cause of this issue?

Certain cases are causing charging issues.

An end user reports that their laptop has a blank screen. A technician observes the keyboard lights are on, and the fan is running. Which of the following should the technician do next?

Connect to an external monitor

A technician needs to move a workstation to a different logical network segment. Which of the following technologies should the technician use?

VLAN

Which of the following services are typically provided by a networked host to facilitate file sharing across different OSs?

SMB

FTP

Which of the following cable types is the most suitable for delivering 10Gb speeds for distances over 328ft (100m) but under 1,312ft (400m)?

Multimode fiber

Which internet connection type will most likely experience interference from rain?

Satellite

A technician receives a tablet that looks like it has a bulge inside. The bulge is pushing the screen away from the backplate. The tablet still turns on when it is plugged in, but the screen looks damaged and turns off when unplugged. Which of the following is the most likely cause of this issue?

Deprecated battery

An IT specialist sets up a new computer for a user who requires a high-end video card and the fastest hard drive possible. Which of the following connectors should the specialist verify are available on the motherboard? (Select two).

NVMe

PCIe

A developer wants to protect critical data from hard drive failure. Their workstation has two hard drives. Which RAID level should they use?

RAID 1

A technician is troubleshooting a computer that has random BSOD alerts and intermittently freezes during normal use. Performance degrades as the day goes on. No new software or hardware changes have been implemented. Freezing occurs under performance-intensive operations. Which of the following hardware components is most likely at fault?

RAM module

Which of the following cable types can be used to transfer data and video?

USB-C

Which of the following should a technician create to assign a permanent IP address to a PC using DHCP?

Reservation

A help desk technician inspects a laptop keyboard because a single key has stopped working. The technician checks the keyboard for debris. Which of the following actions should the technician do next to troubleshoot the issue cost-effectively?

Replace the key switch

Users are complaining that the audio from a presenter is choppy and unintelligible Which of the following is causing the issue?

Microphone

Which of the following types of connectors does an IDE hard drive use for power?

Molex

A management team is concerned about enterprise devices that do not have any controls in place. Which of the following should an administrator implement to address this concern?

MDM

A technician replaces a laptop's failed motherboard. During validation testing, the wireless is slow and shows a weak signal. Which of the following should the technician do first to verify the source of the issue?

Reseat antenna connections

A technician has discovered that some users are connected to a network that is not available on the user interface. Which of the following is the most effective tool the technician can use to identify networks that are not broadcasting SSIDs?

Wi-Fi analyzer

Which of the following technologies is most used in portable devices?

SODIMM

An administrator is investigating a misuse of printer resources. The administrator suspects an employee. Which of the following will help the administrator verify the source of misuse?

Audit logs

A technician is troubleshooting a workstation that repeatedly shuts down within ten minutes of being turned on. The technician notices a loud clicking sound coming from inside the case. Which of the following components should the technician check first?

CPU fan

Which of the following networking technologies allows for high-speed data transmission over short distances between devices like smartphones and tablets?

Wi-Fi Direct

A technician is troubleshooting issues occurring on a user's mobile device. Applications and the OS have slow response times, even when performing simple tasks, such as writing an email. Additionally, new applications occasionally fail to launch. Which of the following should the technician do next

Close unnecessary programs

Which of the following devices is used to implement ACL polices for an environment?

Firewall

Which of the following is a Bluetooth network an example of

PAN

Which of the following technologies best allows a phone to connect to a point-of-sale terminal for wireless payments?

NFC

A technician recently updated the firmware on a dual-BIOS motherboard. Following the update, the system has been stuck in a boot loop and cannot start an OS from any internal or external device. The technician cannot access the UEFI menu either. Which of the following should the technician do next?

Enable the secondary configuration

A network administrator must ensure that a printer will still be assigned a specific IP address even if all addresses are depleted. Which of the following network configuration concepts is this describing?

Reservation

A technician purchases a device that connects directly to the rear of a laptop and provides a one-to-one match for every peripheral connection. Which of the following best describes this device?

Port replicator

A technician installs an external camera on a user's laptop. When loading meeting software, the video preview shows a blank screen. What should the technician do next?

Select the correct camera source

A user reports intermittent latency when accessing an internal website hosted at a remote office. Which of the following should a technician do? (Select two)

Run ping-t

Run tracert

A customer reports that internet browsing on their smartphone is fast at the beginning of the month but significantly slows down toward the end of the month. A technician examines the smartphone and finds multiple free cloud backup services running with several gigabytes of personal data spread across each. Data availability is important to the customer. Which of the following is the best way to resolve the customer's issue?

Configuring data synchronization only over Wi-Fi connections

Which of the following has the best penetration through physical objects, such as walls?

2.4GHz

A user connects a PC to a projector and configures the projector to use HDMI. However, when the user tries to use the projector, the projector shows a black screen with the message "HDMI2 no signal found." The user reports that the projector worked properly during a previous meeting. Which of the following should the user do to fix the issue?

Change the input source

Which of the following resolutions is commonly known as Ultra HD?

3840x2160

A user reports that their desktop PC does not turn on. Which of the following components would most likely cause the issue?

PSU

Each floor at a new corporate facility will have four printers available for all users to print from AH of the printers will be connected with RJ45 and not joined to a domain Which of the following needs to be set up to accomplish this task? (Select two).

Printer shares

Print server

A SOHO user cannot connect to the internet. Their configuration shows:

IP: 192.168.223.15

Mask: 255.255.255.0

Gateway: 192.168.233.1

DNS: 8.8.8.8, 4.2.2.1, 4.2.2.2

Baseline documentation shows valid subnet range: 192.168.200.0-192.168.232.255. Which setting must

be changed?

Gateway

Which of the following will most likely be installed in an NVMe port on the motherboard of a desktop PC?

Solid-state drive

A company implements a new policy that prohibits users from installing unapproved applications on corporate tablets. Which of the following should the technician use to enforce this policy

MDM

A user wants scan-to-email functionality on a printer. Which protocol is required?

SMTP

A user attempts to print diagrams on 11×17 inch (28×43 cm) paper. The correct paper is loaded, but the printer keeps prompting for paper. Another identical printer prints successfully. What is the MOST likely cause?

Tray settings

A technician receives several complaints from the same office about VoIP calls sounding broken up, being difficult to hear, and having lagging audio. The technician arrives on-site and runs an internet speed test on several wired and wireless computers. Internet speed seems normal throughout the office. Which of the following should the technician do to fix the call issues?

Enable QoS in the router

A technician is setting up a workstation. Which of the following settings should the technician configure to ensure that users can connect to the network? (Select three).

Gateway

IP address

Subnet mask

An end user reports that their laptop shuts down when they undock it. Even when using a new charging cable, the issue persists. Which of the following should the technician do next?

Replace the battery

Which of the following printing initiatives would be best to accomplish environmentally friendly objectives?

Modifying duplex settings to double-sided

A user brings a laptop to work every morning, correctly seats it in the docking station and then opens the laptop to begin work with no issues After the user left the laptop at home during a two-week vacation the laptop is no longer working. Upon returning to the office no longer working Which of the following should the technician ask the user to do first?

Press and release the laptop power button

A user reports that the printouts from a laser printer have lines and smudges on them. The printer is also intermittently misfeeding the paper. Which of the following components should a technician replace to address this issue?

Maintenance kit

Which of the following is the best to use to stream real-time video from a network camera?

UDP

Which of the following services is used to allocate IP addresses in an enterprise-wide environment?

DHCP

Which of the following networking devices will most likely need to be installed in between the ISP running DOCSIS and the LAN in a SOHO environment?

Cable modem

A technician is building a home desktop computer. The technician wants to prioritize cable management when considering the type of power supply. Which of the following power supply types should the technician consider?

Modular

After a user builds their first PC, the user needs to install the operating system from a USB drive. Which of the following should the user configure next?

Boot order

A technician needs to troubleshoot a user's smartphone that will not connect to its wireless provider's service. Which of the following should the technician check first?

Subscription plan

Which of the following wireless frequency ranges involves the use of channels 1, 6, and 11?

2.4GHz

A thief stole a company phone and successfully extracted confidential company information from the device. Which of the following should have been used to prevent the extraction?

MDM

Which of the following statements best summarize managed vs unmanaged switches? (Select two)

Unmanaged switches start working as soon as they are plugged in to the network

Managed switches have more features

Which of the following devices forwards traffic based on MAC addresses?

Switch

Which of the following allows for a beam of light to transmit data through a flexible cable?

Single-mode fiber

A consultant is assessing the wireless configurations for a small office. The existing equipment uses WEP encryption and operates on the default channel. The office is in a crowded urban area with many nearby networks. Which of the following is the best way to improve the wireless network performance?

Replacing the access point

A small company wants the ability to print in full color but needs to pay a minimal initial purchase price for the printer Which of the following is the best option?

Inkjet printer

A security team wants to implement compliance controls that only permits the installation of

company-approved software on user laptops. Which of the following should the IT department deploy?

MDM

A user experiences intermittent Wi-Fi performance issues only in their office. Nearby RJ45 ports do not

provide connectivity, but the user connects fine in other campus areas. AP coverage is weak in the user's

office. What is the most likely cause?

APs are installed too far from the user's office

Which of the following is an example of VDI?

Streaming a GUI to thin clients from a server

Which connector is used to uplink a new ISP cable modem to its wall jack?

F-type

Which of the following types of RAM would most likely be used in a server?

ECC

An IT support specialist needs to configure several laptops to access local resources wherever the

employees are while in the office. Which of the following would best meet this requirement?

Set up a Wi-Fi connection with a common SSID

A company needs to keep a record of tasks performed by an application. Which of the following should the

company most likely implement as part of a solution?

Syslog

A software developer wants to test a new application in an environment that limits access to the OS. Which

of the following should the developer implement?

Container

Which of the following is used to confirm that a physical port is working?

Loopback plug

A company deploys server machines in a public cloud. Which of the following cloud service models is this

an example of?

Infrastructure as a service

An organization upgrades all desktops to Windows 11 and must ensure protection from malicious software

at startup. Which option should be enabled?

Secure Boot

A user connects their laptop to a projector in a conference room. Once connected, the user reports the

screen is smaller at the bottom than at the top. The user tries restarting the laptop and then disconnecting

and reconnecting the cable to the projector. Which of the following should a technician do to resolve the

issue?

Adjust the keystone

A technician is replacing a failed power supply in a ten-year-old computer When installing the

customer-provided power supply, the technician discovers the ATX connector would not plug into the

motherboard. The customer wants a cost-effective solution. Which of the following should the technician do

next?

Use a 20-pin to 24-pin adapter.

A company migrates a local application to an internal cloud platform. Which of the following best describes

this cloud platform?

Private

A technician installs an upgraded wireless access point. The technician then notices the activity light comes

on briefly and turns off. The access point continues to exhibit this behavior repeatedly and does not come

online. Which of the following is the most likely cause of this issue?

Port flapping

An office manager must scan a 300-page contract quickly. They are worried about scanning each page one

at a time. Which feature will speed up the process?

Automatic document feeder

An IT specialist is setting up a new, custom computer. The specialist wants to minimize the number of

power cables to keep the internal components organized and uncluttered. Which of the following power

supply types should the specialist use?

Modular

A customer reports a problem connecting to network resources. After asking open-ended questions, the

technician determines the issue likely exists on the remote server. Which of the following should the

technician do next?

Test the theory

A support technician receives a call stating that a user has added a device to the network. The user used

the same configurations from another workstation. When both workstations are turned on, neither can

access the network reliably. Which of the following is the most likely cause of the issue?

The new computer has a duplicate IP address

A company uses vital legacy software that does not run in the current OS version Which of the following will

best support the software while keeping the OS current?

Application visualization

Which of the following types of RAM is typically used in servers?

ECC

A technician is putting RJ45 connectors on Cat 6 cables. Which of the following tools should the technician

use to secure the connectors?

Crimping

Which of the following storage options would a technician most likely recommend to have large amounts of

affordable capacity without concern for read times on a desktop computer?

2TB SATA 3.5" 5,400rpm HDD

A user's phone does not respond to touch. A technician inspects the phone but does not see any evidence

of physical damage. The technician restarts the device, which does not fix the issue. Which of the following

components should the technician examine next?

Digitizer

Which of the following utilizes specialized ports on a laptop to expand the local connection options?

Docking station

A client is unable to unlock their smartphone. When they try to enter their code, the input is unsuccessful. Which of the following components has most likely failed?

Touch screen

Which of the following should a technician check when the display of a computer Is flickering?

Refresh rate

A salesperson is unable to use a personal device to access emails and calendar features at a client site but was able to use the device while at the office. Which of the following policies has been enforced on the salesperson's mobile device?

MAM

When installing a network printer, a technician needs to ensure the printer is available after a network is restarted. Which of the following should the technician set up on the printer to meet this requirement?

Static IP address

A technician is working on a RAID 1 array that is apparently degraded. The technician verifies the RAM and power are both operating as expected. Which of the following can the technician do to further isolate the issue?

Perform individual drive diagnostics