SWK 401 Vocabulary Study Set

Person-in-Environment

a person's behavior and experiences are influenced by their surroundings and social systems

Strengths Perspective

Focusing on a client's abilities, resources, resilience, and positive qualities rather than only their problems

Anti-oppressive Practice

Recognizing and challenging discrimination, unequal power, and systems that disadvantage people.

Evidence-Based Practice

Using research evidence, professional judgment, and client preferences to guide practice.

Trauma-Informed Practice

Recognizing how trauma may affect a person's behavior, emotions, and sense of safety.

Maslow's Hierarchy of Needs

A theory that organizes human needs into five levels: physiological needs, safety, love, esteem, and self-actualization.

Service (NASW)

Helping people address their needs and connect with resources.

Social Justice (NASW)

Working to challenge injustice and improve fair access to opportunities and resources.

Dignity and Worth of the Person (NASW)

Respecting each person's value, individuality, and right to be treated respectfully.

importance of Human Relationships (NASW)

Recognizing that relationships can support growth, connection, and positive change.

Integrity (NASW)

Acting honestly, responsibly, and consistently with professional ethics.

Competence (NASW)

Practicing within your knowledge and abilities and continuing to develop your skills.

Confidentiality (NASW)

Protecting private client information while following applicable legal and ethical exceptions.

Self-Determination (NASW)

Respecting a client's right to participate in decisions about their own life.

Informed Consent (NASW)

Giving clients relevant information about a service so they can make an informed decision about participating.

Professional Boundaries (NASW)

Maintaining appropriate limits between a professional helping relationship and a personal relationship.

Dual Relationship (NASW)

When a social worker has another type of relationship with a client in addition to the professional one.

Conflict of Interest

A situation in which personal or other interests could interfere with professional judgment.

Tuning in

Preparing to understand a client's possible experiences, concerns, thoughts, and feelings.

Affective Tuning in

Focusing particularly on the emotions a client may experience during an interaction.

Active Listening

Giving attention to the client and working to understand what they communicate.

Empathy

Understanding and responding to another person's feelings and perspective.

Reflection of feelings

Identifying and communicating the emotions a client may be experiencing.

Summarizing

Bringing together the main points of a conversation to check understanding or prepare for next steps.

Self- Disclosure

When a social worker shares personal information about themselves, ideally only when it benefits the client.

Content

What is being discussed during session

Process

How people interact and what is happening within the interaction. The after effects of the content

Silence

Allowing a pause in conversation so a client can think, process feelings, or decide what to share.

Transference

When a client directs feelings or expectations from past relationships toward the social worker.

Counter Transference

When a social worker directs feelings or expectations from past relationships toward the client.

Burnout

Work-related exhaustion associated with ongoing stress, sometimes involving detachment and reduced effectiveness.

Secondary Traumatic Stress

Stress-related symptoms that may develop from exposure to other people's traumatic experiences.

Assessment

Gathering and interpreting information about a client's situation, needs, strengths, resources, and goals.

Multidimensional Assessment

Looking at multiple areas of a client's life, including health, relationships, housing, education, finances, and support systems. ROPES

Compassion Fatigue

When constantly caring for other people's suffering begins to take an emotional toll on you.

Who made the Four Quadrant model?

Wood and Middleman

Four Quadrant- A Work with clients on their own behalf

Work is done with the clients and the client benefits from work

Four Quadrant- B Work with Clients and others like them

Work is done with clients and Category of clients benefit from work

Four Quadrant- C Work with others on behalf of clients

Client benefits from work and Work is done with outside sources

Four Quadrant- D Work with others on behalf of a category of sufferers

Work is done with outside sources and Category of clients benefit from work

Shulman’s Working Relationship

The professional relationship between a social worker and client that supports progress toward goals. as a crucial vehicle through which effective change occurs

bismans belief bonding

it means the social worker and client begin to feel that they are working together toward a goal. The client understands why they are meeting, believes the work can be helpful, and feels involved in the process.

3 Levels of tuning in

general population of client

specific client population

specific phase of work- in the problem solving process

specific phase of work- in the problem solving process ex-

ex- adolescent who have been judged delinquent entering a new residential setting

specific client population ex-

adolescents in trouble with the law

general population of client ex-

ex- adolescents

Key Ethical Principles

• Self-determination
• Informed consent
• Professional boundaries
• Confidentiality

5 Categories of Boundary Issues

• Intimacy
• Personal benefit
• Emotional & dependency needs
• Altruistic gestures
• Unanticipated circumstances

Empathy

Understanding another person's feelings and trying to see the situation from their perspective. ex- I sense you are feeling…

Sympathy

Feeling concern, sadness, or pity for someone because they are experiencing something difficult. ex- I’m sorry you're going through such a difficult time

3 central foci of an assessment

-Problem as seen by the potential client
-Legal mandates that need to be considered
-Health or safety concerns that need to be addressed

ROPES

R-Resources

O- Options

P- Possibilities

E- Exceptions

S- Solutions

In assessment who is your primary source of information? Where else can you get information?

-Primary source is the client's verbal report of their feelings
- Observation of non-verbal behaviors
- Observation of interaction between partners, family, group
- Collateral info from family, friends, MD, employer, etc.
- Testing or Assessments
- Practitioner's experiences based on direct interaction with clients (may be distorted by SW's own life experiences)