Personal, Social, and Emotional Competencies for Employability

Vocabulary flashcards covering key concepts from the lecture notes on employability, team dynamics, communication types, non-verbal proxemics, time management, and project management tools.

Employability

The set of skills, competencies, and strategies possessed by an individual that facilitates getting and keeping a job, while satisfying professional and economic self-realization needs.

Competencies

The set of knowledge, skills, attitudes, and values that a person uses to perform a task effectively in a specific context.

Personal Competencies

Intrinsic capabilities related to self-knowledge and the control of emotions and attitudes in various situations.

Social Competencies

Key abilities for interacting effectively with other people and constructing collaborative networks.

Emotional Competencies

Skills involving the recognition, understanding, and management of one's own emotions and those of others.

Forming (Team Phase)

The initial stage of team development where members join with individual expectations, adapt to each other, and configure their roles.

Storming / Conflict (Team Phase)

The team development stage where initial results are compared with individual expectations, leading to potential tensions from differing personalities or approaches.

Norming / Development (Team Phase)

The stage where team conflicts diminish due to greater integration among members, resulting in positive outcomes and increased productivity.

Performing (Team Phase)

The stage where a team reaches peak performance and members work autonomously, productively, and to their full potential.

Adjourning / Dissolution (Team Phase)

The final stage when a project ends or a team separates, during which members may experience a form of grief due to their strong interconnection.

The 5 Cs of Teamwork

A leadership framework for effective teamwork based on five core pillars: Communication, Coordination, Complementarity, Trust, and Commitment.

Pareto Rule (80/20 Rule)

A problem-solving principle stating that 20% of causes are generally responsible for 80% of a problem's impact.

Decision Tree

A problem-solving tool that schematically outlines all possible choices and the consequences of each action taken.

Six Thinking Hats

A problem-solving technique where a problem is systematically analyzed from six distinct perspectives to understand it from all angles.

Verbal Communication

Communication that relies on the use of spoken language, crucial for customer service and team interaction.

Non-Verbal Communication

Communication conveyed through visual elements, body movements, gestures, facial expressions, posture, and dress style, representing about 65% of face-to-face communication.

Written Communication

The transmission of messages through written media, such as emails, formal reports, or conversational bots.

Formal Communication

Organizational communication that strictly adheres to established corporate protocols and official channels.

Informal Communication

Spontaneous and casual interaction between employees that occurs without following strict corporate protocols.

Vertical Communication

Organizational communication flowing upward (from lower to higher administrative levels) or downward (from higher to lower levels).

Horizontal Communication

Communication occurring between individuals who occupy similar hierarchical levels or roles within an organization.

Halo Effect

A cognitive bias where a general overall impression of a person, brand, or object influences the perception of their specific individual traits.

Arc of Distortion

A psychological phenomenon in which an individual perceives reality in a biased manner due to personal emotions, beliefs, or past experiences.

Paralinguistics

The non-spoken vocal aspects of communication, including voice volume, tone, rhythm, and modulation.

Kinesics

The study and use of body movements, facial expressions, eye contact, and gestures in non-verbal communication.

Proxemics

The study of personal space and the physical distances people maintain between themselves based on cultural and social contexts.

Intimate Zone

The distance between 15 and 45 centimeters surrounding a person, reserved strictly for romantic partners, close family, and intimate friends.

Personal Zone

The personal distance between 46 centimeters and 1.2 meters used primarily for regular conversations, handshakes, and personal introductions.

Social Zone

The interaction distance between 1.2 meters and 3.6 meters maintained during social gatherings, meetings, or when dealing with strangers.

Public Zone

The distance exceeding 3.6 meters chosen when addressing large groups of people, giving lectures, or attending public events.

Storytelling

A communication technique that presents a project or business idea in narrative form, featuring an introduction, characters, central plot, and resolution.

Elevator Pitch

A concise and impactful business presentation lasting between 60 and 90 seconds that highlights the value proposition and viability of an idea.

Pomodoro Technique

A time management method that divides work into 25-minute focused blocks separated by 5-minute short breaks, followed by a longer break after four cycles.

Eisenhower Matrix

A time management framework that categorizes tasks into four quadrants based on urgency and importance to prioritize effective action.

Time Blocking

A scheduling technique that allocates specific, uninterrupted time blocks during the day for dedicated tasks or activities.

Eat That Frog Technique

A productivity strategy created by Brian Tracy that advocates completing the most difficult or unpleasant task first thing in the morning.

Gantt Chart

A visual project management tool displaying tasks on a vertical axis against time on a horizontal axis to show task schedules and durations.

Critical Path Method (CPM)

A project planning technique that identifies the sequence of crucial tasks that cannot be delayed without extending the overall project completion time.

PERT

A project management method that breaks down projects to estimate optimistic, pessimistic, and most likely durations for each task to manage risk.

Lean Project Management

A methodology focused on delivering maximum value by eliminating waste, optimizing resources, and maintaining continuous process improvement.

Scrum

An agile project management framework that organizes work into short cycles called sprints, utilizing daily meetings and review sessions.

Clockify

A free time-tracking tool that records working hours on projects using real-time timers and provides detailed performance reports.

TimeHero

A task management platform that automatically schedules tasks and adapts deadlines according to user availability and project shifts.

Trevor AI

A daily planning application that integrates with Google and Microsoft calendars using automated scheduling to optimize time allocation.

Trello

A visual project management software utilizing boards, lists, and cards for flexible task organization and team collaboration.

Asana

A project management platform that allows teams to organize, plan, and track work using lists, calendars, and deadline management features.

Jira

A project management tool tailored for software development teams to track issues and manage agile workflows like Scrum or Kanban.