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An individual's personal estimate of the chance of a loss is what type of probability?
Subjective probability
The risk of an economic system's collapse is called what?
Systemic risk
Name the three types of risk control.
Avoidance; loss prevention; loss reduction
Name the three types of risk financing.
Retention; noninsurance transfer; insurance
Relative variation of actual losses from expected losses?
Objective risk
What is a loss exposure?
Any situation or circumstance in which a loss is possible
What is a hazard?
A condition that creates or increases the frequency or severity of loss
What is an attitudinal (morale) hazard?
Carelessness or indifference to a loss
Failure to comply with regulatory requirements is what type of hazard?
Legal hazard
Give an example of speculative risk.
Investing in stocks; starting a business; gambling
Premature death, inadequate retirement income, poor health, and unemployment are examples of what?
Personal risks
Premature death means dying earlier than your life expectancy. True or False?
True
A loss resulting from physical damage, destruction, or theft of property is what type of loss?
Direct loss
Name one way loss reduction can be employed.
Salvage; rehabilitation; reducing the severity of losses
What is passive retention?
A risk unknowingly retained because of ignorance, indifference, laziness, or failure to identify it
A hold-harmless or indemnification clause is an example of what type of risk transfer?
Noninsurance risk transfer
Insurance is the _____ of _____ losses by _____ of such risks to insurers.
Pooling; fortuitous; transfer
What do insurers agree to do for insureds?
Indemnify insureds for covered losses
What are the characteristics of an ideally insurable risk?
Large exposure units; accidental; measurable; noncatastrophic; calculable; economically feasible premium
What is adverse selection?
Higher-risk people seeking insurance at standard rates
What are examples of personal lines insurance?
Private passenger auto; homeowners; personal umbrella; earthquake; flood
What are examples of commercial lines insurance?
General liability; products liability; workers compensation; inland marine; professional liability
What are government insurance programs?
Government programs financed by mandatory employer and employee contributions
Name two major social and economic benefits of insurance.
Indemnification; investment funds; loss prevention; reduced worry; enhancement of credit
Name one social cost of insurance.
Insurance fraud; operating expenses; increased moral hazard
What is the law of large numbers?
As exposure units increase, actual losses more closely approach expected losses
Risk management is the process that identifies what and selects what?
Loss exposures; appropriate techniques for treating them
Name one pre-loss objective of risk management.
Prepare for potential losses economically; prevent/reduce losses; reduce anxiety
Name two post-loss objectives of risk management.
Survival; continued operation; stability of earnings; continued growth; minimize effects on others
What is the first step in the risk management process?
Identify loss exposures
What is the second step in the risk management process?
Measure and analyze loss exposures
What is the third step in the risk management process?
Select appropriate risk treatment techniques
What is the fourth step in the risk management process?
Implement and monitor the risk management program
The personal risk management process uses the same steps. True or False?
True
Theft of valuable personal property is a personal loss exposure. True or False?
True
Financial risk management is an important part of what?
Enterprise risk management
Financial risk management identifies, analyzes, and treats what?
Speculative financial risks
What is the underwriting cycle?
Fluctuating pattern between tight and loose insurance markets
What is a hard insurance market?
Tight underwriting standards and high premiums
What is a soft insurance market?
Loose underwriting standards and low premiums
What type of insurance company is owned by its policyholders?
Mutual insurer
What is a fraternal insurer?
An insurer providing life and health insurance to members of a social or religious organization
What type of mutual insurer can assess policyholders additional amounts?
Assessment mutual
What is the process of converting a mutual insurer to a stock insurer?
Demutualization
What is Lloyd's of London?
A market where members form syndicates to insure and pool risks
Who manages a reciprocal exchange?
An attorney-in-fact
What is a reciprocal exchange?
An arrangement where members insure each other through an unincorporated association
What are Blue Cross and Blue Shield plans?
Originally nonprofit hospital and physician/surgeon plans that merged into single entities
What are health maintenance organizations (HMOs)?
Organized healthcare plans emphasizing cost control
What is a captive insurer?
An insurer owned by a parent firm to insure the parent's loss exposures
Who does an insurance agent legally represent?
The principal, or insurance company
What is express authority?
Specific powers an agent receives from the insurer
The principal is responsible for an agent's acts within express, implied, or apparent authority. True or False?
True
A property-casualty agent can normally bind the insurer immediately, but a life agent normally cannot. True or False?
True
Who legally represents the insured and receives a commission from the insurer?
Insurance broker
What is the surplus lines market?
Insurance coverage unavailable from admitted insurers in the state and placed with a nonadmitted insurer
A nonadmitted insurer is licensed or not licensed in the state?
Not licensed
The majority of life insurance policies and annuities are sold through personal selling systems. True or False?
True
Name two personal selling distribution systems.
Agency system; brokerage system
What is the direct response marketing system?
Insurance sold directly to consumers without face-to-face agent meetings
What is the worksite marketing system?
Producers sell insurance at a business with management approval
In the independent agency system, agents represent how many insurers?
Several unrelated insurance companies
Who owns expirations in the independent agency system?
The agent
In the exclusive agency system, the agent represents whom?
One insurer or group under common ownership
Who owns expirations in the exclusive agency system?
The insurer
What is a direct writer?
An insurer whose sales representatives are employees
Some insurers use more than one distribution system. True or False?
True
Catastrophe models can precisely predict damage and losses from disasters. True or False?
False
What does an actuary employed by an insurance company help determine?
Premium rates
What is underwriting?
Selecting, classifying, and pricing applicants for insurance
What is the primary objective of an underwriter?
Attain an underwriting profit
Why does an insurer establish underwriting standards?
To reduce adverse selection
What principle means one group should not unduly subsidize another?
Equity among policyholders
Who is the first underwriter in the underwriting process?
The agent
Name two sources of underwriting information.
Application; inspection; physical exam; financial records; insurance history
What does MIB stand for?
Medical Information Bureau
An underwriter may accept, reject, or accept an application subject to what?
Certain restrictions or modifications
What is the first objective in settling claims?
Verification of a covered loss
What are the other two objectives of settling claims?
Fair and prompt payment; assistance to the insured
What is an independent adjuster?
An organization or individual adjusting claims for a fee
When are independent adjusters often used?
When catastrophic losses occur in a geographic area
What is a public adjuster?
An adjuster who represents the insured rather than the insurer
What is the first step in claims settlement?
Notice of loss
What is a proof of loss?
A sworn statement by the insured substantiating the loss
What is reinsurance?
An arrangement where a primary insurer transfers part or all of its potential losses to another insurer
What is the ceding company?
The primary insurer that transfers insurance to a reinsurer
What is the retention?
The amount of insurance retained by the primary insurer
What is retrocession?
When a reinsurer transfers part or all of its risk to another insurer
What is the insurer receiving a retrocession called?
Retrocessionaire
Name two reasons insurers use reinsurance.
Increase capacity; protect against catastrophes; stabilize profits; reduce unearned premium reserve
What is facultative reinsurance?
Optional, case-by-case reinsurance that is not automatic
What is treaty reinsurance?
Automatic reinsurance within the scope of the treaty
What are the two basic types of treaty reinsurance?
Pro rata and excess-of-loss
What is a ceding commission?
A payment from the reinsurer to compensate the primary insurer for acquisition expenses
What is excess-of-loss reinsurance?
Protection against large losses from a single exposure or occurrence
What is securitization of risk?
Transferring insurable risk to capital markets through financial instruments
What type of income reduces the cost of insurance to policyholders?
Investment income
For property-casualty insurers, is liquidity an important investment objective?
Yes
What are loss control services?
Services such as fire prevention, safety, and alarm-system advice
Assets minus liabilities equal what?
Policyholders' surplus