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Last updated 10:20 PM on 8/11/26
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23 Terms

1
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Handwashing procedure

Temp 100• or higher for 60 seconds

Wet hands

Scrub for 20 seconds

Rinse and leave water running

Dry with single use towel

Turn Off faucet with towel


2
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Bandage procedure

Notify manager

Clean wound

Blue bandaid

Cover bandaid with finger cot or glove

Do not submerge

3
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Mission statement

Making days brighter at every opportunity

4
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Core values

Be kind

Roll up your sleeves

Stand shoulder to shoulder

5
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Action plan 5 steps of service

Greet table within 2 min ready to take order

Immediate table to terminal

Deliver food in 10 min

2 bite check

Drop check halfway

6
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Kale tonic

Kale

English cucumber

Fuji apple

Lemon

7
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Bacaado

Bacon

Avocado

Monterey Jack

Sour cream

Pico

Buttered whole grain

mixed greens

8
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Aye responsibility’s

Every team member fills one out and brings to manager to discuss

9
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Farmhouse hash

Bacon

Avocado

2 cage free eggs

Roasted onions and tomatoes

Cheadder and Monterey Jack

Seasoned potatoes

Whole grain toast

10
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  1. Open door


Welcome all and give fond farewell


11
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  1. Serve with speed and a smile


2 min meet and greet deliver food in 10 min.

12
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  1. Exceed customer expectations


High standards and veto responsibilities

13
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  1. Act with kindness and generosity


Always

14
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  1. Think a table a head


Full hands in full hands out

15
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  1. Customer first


Customer concerns are handled either care and urgency

16
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  1. Take pride in how we show up


Care for our restaurant space and your personal appearance

17
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  1. Consistency matters


Never run out of any menu items

18
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  1. Do what’s right


If we can we will

19
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  1. Act with infectious positivity


Smile

20
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23
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