English for Business

Minimum Order Quantity (MOQ)

Jumlah paling sedikit yang bisa dibeli dari produsen/distributor per pemesanan

Lead time

Waktu tunggu dari barang dipesan hingga sampai dan diterima

Product variant (or type/taste option)

Variasi produk

Bulk order

Pesanan dalam jumlah besar yang biasanya mendapatkan diskon atau harga lebih rendah per unit.

Unit price

Harga per satuan produk atau barang yang dijual

Consignment

Konsinyasi/titip jual tapi kepemilikan barang masih milih penjual sampai terjual oleh penerima

Customs clearance

Proses resmi untuk mendapatkan persetujuan dari otoritas pemerintah untuk memasukkan atau mengeluarkan barang dari negara.

Exclusivity agreement

Kesepakatan dimana distributor berhak menjadi penyedia satu-satunya (eksklusif) produk atau layanan dalam area tertentu

Product specification sheet (Spec sheet)

Dokumen berisi detail produk terperinci

Sample shipment

Pengiriman sample dalam jumlah kecil untuk dicoba oleh pembeli

Supply chain

Jejaring keseluruhan mencakup semua proses mulai dari pengadaan bahan baku, produksi, distribusi, dan penjualan hingga sampai di tangan pelanggan

Shelf life

Waktu simpan produk

Packaging specifications

Spesifikasi kemasan

Payment terms

Syarat/ketentuan pembayaran

Letter of Credit (LC)

Surat jaminan resmi dari bank bahwa pembayaran oleh pembeli akan diterima oleh penjual pada waktu dan dalam jumlah yang sudah disepakati

Joint venture

Usaha bersama antara 2 atau lebih pihak

Distribution channel

Jalur distribusi

Point of contact (POC)

Pihak resmi (orang) yang ditugaskan sebagai kontak & jembatan komunikasi terkait bisnis atau kesepakatan

Sourcing

Pengadaan

Import duty / Tariff

Pajak impor

Profit margin

Persentase keuntungan penjualan yang akan didapatkan

Trade representative

Pihak yang bertanggung jawab dalam berkomunikasi, bernegosiasi, dan membuat kesepakatan dalam perdagangan

Freight forwarder

Pihak ketiga yang mengatur transpor barang dagang dalam skala internasional

How to check or confirm the schedule with delegates/organizers

"Let me check the updated itinerary and confirm the exact meeting time with the organizer right away."

Offering immediate interpretation or translation assistance

"Allow me to translate that point into English/French to ensure both sides are fully aligned."

Introducing visitors to the head of the Cameroon delegation

"I would be glad to introduce you to our head of delegation; please give me a moment to inform them."

Politely managing a meeting that is running over time

"To respect everyone's schedule and our next appointment, shall we summarize the key points or follow up via email?"

Providing product catalogs or sample kits upon request

"I will gather our product spec sheets and sample catalog for you right away. May I request your business card?"

Assisting delegates with transportation or hotel arrangements

"I will arrange your local transportation and double-check the venue booking details for you immediately."

Responding when you need to confirm information you don't know offhand

"I will consult directly with our trade delegate and get back to you with the exact details shortly."

How to set up a follow-up call after the expo closes?

"Let me take note of your availability so we can schedule a follow-up meeting after the exhibition ends."

How to connect a prospective buyer with the lead commercial negotiator

"Our delegation is open to discussing terms; allow me to direct you to our head of commercial negotiations."

How to wrap up a discussion with clear next steps

"Thank you for your time today! I will send a full summary of our discussion and next steps to your email."

Greet booth visitors and offering delegation assistance!

"Welcome! How may I assist you today regarding our trade delegation and product lines?"

Tell them you’re escorting them as visitors or delegates through the expo venue

"Allow me to escort you to the main conference hall, or I can show you the route on our venue map."

How to assure you’ll keep documents or samples safely with you

"You can leave those documents at (name of place); I will make sure they are safely stored for you."

Promise to forward formal proposals or draft contracts

"I will share our standard proposal agreement with you via email by the end of the day."

How to clarify and bridge a negotiation pause between parties

"If I may summarize, party A proposes [X] and party B offers [Y]; shall we explore a mutually suitable middle ground?"

Ask if someone is okay to re-explain things to you one more time!

“Would you mind to go back over it once more?”

Tell the delegates the group’s fixed arrival time!

“We should be there by [time] to start our agenda on schedule”

3 common phrases which means “tepat waktu”

Punctual, on-time, timely

“Kesepakatan yang menguntungkan”

“Beneficial deal”

Tahan lama

Long-lasting, durable

Other ways to say “amazing” or “wonderful”

Exquisite, remarkable, incredible, outstanding, glorious, fantastic, extraordinary

Horticulture

Hasil kebun meliputi bunga, buah, sayuran, tanaman hias, dan tanaman obat (herbal).

Agriculture

Produk pertanian (agraria)

E-commerce

Penjualan yang dilakukan secara elektronik melalui aplikasi. Contoh: Shopee, Tokopedia, Astro

VCO (oil)

Virgin Coconut Oil (extracted from pure fresh coconut meat; it has virtues of nutritional benefits and rich in antioxidants)

Versatile

Can be used for multiple purposes

Bisa __________

[verb 1]-able / can be [verb 3]