D1- Motivation in the workplace

Maslow’s theory

Employees are motivated by 5 levels of needs, from basic needs like food and safety to reaching their potential

Herzberg’s Two-Factor Theory

Hygiene factors such as pay and working conditions prevent dissatisfaction while ,Motivators such as recognition and responsibility create job satisfaction

Taylor’s Scientific Management

Employees are mainly motivated by money. Higher pay for higher output can encourage employees to be more productive

Mayo’s Human Relations Theory

Employees are motivated by teamwork which means having good relationships and feeling valued by managers

Impact of motivation

Higher productivity, better service, lower absence and staff turnover

Salary

Fixed regular payment for a job

Wages

Money paid based on the number of hours worked or shifts completed

Bonus

Extra money awarded for meeting targets or achieving good performance

Commission

Extra payment based on the number or value of sales an employee makes

Piece rate

Employees are paid for each item they produce or complete

Profit sharing

Employees recieve a percentage or share of the businesses profits

Job Enrichment

Giving employees more responsibility and challenging tasks to make work more rewarding

Job enlargement

Giving employees additional tasks at the same level of responsibility

Job rotation

Moving employees between different tasks or roles to develop skills and reduce boredom

Recognition

Praising employees for their hard work and achievements to make them feel valued

Promotion

Offering employees a higher position with more responsibility and opportunities

Training and Development

Improving employees’ skills and knowledge to build confidence and improve performance