Module 3: Group Process, Roles, Conflict, and Leadership

Flashcards reviewing community health nursing practice standards, group process, group roles, leadership styles, and conflict management modes.

What is Standard 4 of the Canadian Community Health Nursing Standards of Practice?

Standard 4 is Professional Relationships, which is built on the principles of connecting and caring, mutual respect, and understanding the power inherent to the CHN position.

In the Canadian Community Health Nursing Professional Practice Model diagram, what client categories are positioned at the central core?

Individuals, Families, Groups, Communities, Populations, and Systems.

How does the lecture transcript distinguish between a Group and a Team?

A group is a collection of two or more individuals with a common purpose and low to moderate interdependence, whereas a team is a specialized group working toward a common goal with high interdependence.

What is an interdisciplinary team according to the lecture notes?

A team containing members who have expertise from a variety of disciplines (such as nurses, social workers, dietitians, physiotherapists, and physicians) working together during assessment, planning, implementation, and evaluation.

What is an intradisciplinary team?

A team consisting of nurses working with other nurses (e.g., a group of registered nurses working with a group of registered practical nurses).

How is a Partnership defined in the context of community health nursing?

A relationship between individuals, groups, or organizations in which partners are actively working together in all stages of planning, implementation, and evaluation.

What are the 5 dimensions of the group process identified in the lecture?

Physical & emotional climate, Group involvement, Group interaction, Group cohesion, and Group productivity.

How is Group Involvement defined as a dimension of group process?

The degree of attraction between group members and the group's goals.

What are the core activities of effective groups?

Accomplish goals, maintain good working relationships, problem solving, communication, and develop & adapt to changing & new situations.

What are the 5 stages of group development in order according to Tuckman and Jensen (1977)?

Stage 1: Forming, Stage 2: Storming, Stage 3: Norming, Stage 4: Performing, and Stage 5: Adjourning.

What characterizes the Storming stage of group development?

Group members begin to express their feelings as they focus on real issues.

What occurs during the Adjourning stage of group development?

Group members recognize the need for termination of the group and therefore work toward completion of the tasks and disengage from other group members.

What are the three main categories of group roles defined in the notes?

Task roles (focus on problem solving and decision making), Maintenance roles (focus on creating a comfortable climate and facilitating interaction), and Nonfunctional roles (individual roles that hinder cohesiveness and productivity).

According to Benne and Sheats (1948), what are five examples of Task Roles?

Initiator/contributor, Information seeker, Opinion seeker, Information giver, Opinion giver, Elaborator, Coordinator, Orienter, Evaluator/critic, Energizer, Procedural technician, and Recorder.

According to Benne and Sheats (1948), what are four examples of Maintenance Roles?

Encourager, Harmonizer, Compromiser, Gate-keeper and expediter, Standard setter, Group observer, and Follower.

What are Leadership Behaviours as defined in the lecture?

Refers to influencing and directing others, including acts that assist the group in meeting its goal(s) and influence group actions to maintain the group.

What four primary leadership styles are presented in the notes?

Autocratic, Laissez-faire, Democratic/participative, and Shared/distributed.

What is the difference between Intrapersonal, Interpersonal, and Intergroup conflict?

Intrapersonal conflict occurs within an individual, Interpersonal conflict occurs between two or more people, and Intergroup conflict occurs between two or more groups.

According to Barr & Dowding (2008), how are conflict resolution modes arranged on the continuum from Concern for self ('I-ness') to Concern for the group ('We-ness')?

Avoidance, Competing, Compromising, Accommodating, Collaborating.

According to the Thomas-Kilmann Conflict Mode Instrument, what is the specific goal of each conflict mode?

Competing: The goal is to win; Collaborating: The goal is to find a win-win solution; Compromising: The goal is to find a middle ground; Avoiding: The goal is to delay; Accommodating: The goal is to yield.