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Promotion
Activities used to encourage customers to buy.
Advertising
Paid messages that promote a product or service.
Personal selling
A salesperson talks directly to a customer.
Sales promotion
Short-term offers like discounts and competitions.
Public relations (PR)
Activities that build a positive business image.
Direct marketing
Communicating directly with customers through emails or texts.
Sponsorship
Supporting an event or person in exchange for publicity.
Assets
Resources a business owns that have value.
Liabilities
Money a business owes to others.
Owner's equity
The owner's share of the business after debts.
Accounts payable
Money owed to suppliers.
Accounts receivable
Money customers owe the business.
Bank overdraft
An agreement to withdraw more money than is in the bank account.
Loan
Money borrowed that must be repaid, usually with interest.
Mortgage
A loan secured against property.
Drawings
Money or assets taken by the owner for personal use.
Accounting equation
Assets = Liabilities + Owner's Equity.
Extended accounting equation
Assets = Liabilities + Capital + Revenue - Expenses - Drawings.
GST
A 15% tax added to most goods and services in NZ.
Buying on credit
Getting something now and paying for it later.
Debit (Dr)
The left-hand side of an account.
Credit (Cr)
The right-hand side of an account.
Sole trader
A business owned and run by one person.
Partnership
A business owned by two or more people.
Public company
A company that can sell shares to the public.
Private company
A company whose shares are privately owned.
Unlimited liability
The owner can be personally responsible for business debts.
Limited liability
Owners generally only risk their investment.
Entrepreneur
Someone who starts a business and takes risks.
Creativity
Coming up with new ideas.
Initiative
Taking action without being told.
Risk-taking
Willingness to take calculated risks.
Perseverance
Continuing despite difficulties.
Stakeholder
A person or group who affects or is affected by a business.
Internal stakeholder
Someone who is part of the business.
External stakeholder
Someone outside the business.
Unique Selling Point (USP)
What makes a product different from competitors.
Target market
The group of customers a business wants to reach.
Primary research
New information collected first-hand.
Secondary research
Information already collected by someone else.
Aim
A broad goal a business wants to achieve.
Objectives
Specific results a business wants to achieve.
Social goals
Goals that benefit people, society or the environment.
Putake
An intended outcome or purpose.
SMART goals
Goals that are Specific, Measurable, Achievable, Relevant and Time-bound.
Marketing mix
The strategies a business uses to market its product.
Product
The good or service being sold.
Price
The amount customers pay.
Place
Where and how a product reaches customers.
Channel of distribution
The path a product takes to reach the customer.
Adding value
Making a product more useful or appealing.
Cost-plus pricing
Adding a mark-up to the product's cost.
Penetration pricing
Setting a low starting price to attract customers.
Predatory pricing
Setting extremely low prices to push competitors out.
Competitor pricing
Setting prices based on competitors' prices.
Price discrimination
Charging different customers different prices for the same product.
Psychological pricing
Setting prices to influence how customers view them.
Informative promotion
Promotion that gives customers facts about a product.
Persuasive promotion
Promotion that convinces customers to buy.
Reminder promotion
Promotion that reminds customers about a product.