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LCD acronym
Liquid Crystal Display
Advantages of LCD display
Lightweight, low power, relatively inexpensive
Twisted Nematic (TN) LCD
The original LCD tech with fast response time but with poor viewing angles (color shifts). Reduced color representation compared to IPS.
Vertical Alignment (VA) LCD
Good compromise between TN and IPS LCD, has good color representation but has slower response times
IPS acronym (display)
In Plane Switching
VA acronym (display)
Vertical Alignment
Where is a Wi-Fi antenna commonly located on a laptop?
Inside at the top of the monitor, the wires wrap all the way around the monitor and attach to the system board.
CCFL acronym (display)
Cold Cathode Fluorescent Lamp
No longer common
Higher voltage and power needed
Used a power inverter for DC to AC power
Added thickness to display"
LED acronym
Light Emitting Diode
Can have LEDs around the edge (diffused to light evenly) on smaller screens, or array of LEDs behind the screen on larger displays/TVs
LED arrays can be dimmed individually"
What do LCD displays require?
Backlight
Sometimes you may need to replace the LCD ______ or ________
inverter, display
What are digitizers for laptops, tablets, or hybrid devices typically used for?
stylus input or finger input
What is USB?
"high-speed wired communication
What is Micro-USB?
"smaller USB connection
What kind of devices may use Mini-USB (Mini B)?
Older devices
USB-C
24-pin double-sided USB connector
What are some of the signals that USB-C can transmit?
"DisplayPort
Thunderbolt"
Lighting Cable
8 pin digital signals"
What cable does lightning have advantages over?
What advantages does Lightning have over Micro-USB?
"higher power output for phones and tablets
simple design"
Different name for DB-9 cables
What is a DB-9 connector?
"commonly used for RS-232 signals
traditionally used for modem connections
uncommon nowadays"
NFC (acronym)
Near Field Communication
What is bluetooth?
a wireless PAN technology that transmits signals over short distances among cell phones, computers, and other devices
What is a hotspot?
a wireless network that provides Internet connections to mobile computers and devices
Functions of an Active Stylus / Digital Stylus
more advanced writing tool that has pressure sensitivity, programmable buttons, active stylus are typically specific to certain devices
Some laptops you are able to _______ trackpads.
disable
USB connections are common on laptops
connects to 3.5 mm TRRS (tip-ring-ring-sleeve) connector
analog audio jack
iPhone can use lightning port
can be used for bluetooth"
TRRS acronym
What is a TRRS connector?
Tip Ring Ring Sleeve connection that enables microphone and audio functionality
What is a port replicator?
A port replicator plugs into a single port (often USB) and offers additional ports
What are cells in cellular networking?
antenna coverage in a certain area
GSM- Global System for Mobile Communications
CDMA- Code Division Multiple Access"
What was the problem with 2g cellular networks?
"poor data support
GSM acronym
Global System for Mobile Communications
was originally an EU standard
was 90% of the market
used by AT&T and T-Mobile in the US
original GSM standard used multiplexing"
CDMA acronym
Code Division Multiple Access
each call uses a different code
the codes are used to filter each call on the receiving side
was used by Verizon and Sprint
handsets are controlled by the network provider
not much adoption around the world"
What is 3G technology?
3G received incremental updates that added several megabits per second"
The bandwidth upgrades that was included in 3G cellular technology was what?
mobile TV
video on demand"
What kind of technology is LTE?
a 4G technology
What did LTE (long term evolution) cellular technology accomplish?
converged GSM and CDMA providers onto one standard
How fast was the LTE standard?
150 Mbps
What is 5G?
fifth generation cellular networking introduced in 2020
IoT acronym
Internet of Things
How does 5G impact IoT (internet of things)?
bandwidth becomes less of a constraint and allows more devices on a network
PRL acronym (mobile devices)
Preferred Roaming List
Function of a hotspot on a smartphone
"turns your phone into a wireless router
What is Microsoft 365?
productivity cloud designed to help you run your business
What is network topology?
ethernet, DSL, switches, routers
TCP acronym (networking)
Transmission Control Protocol
What is UDP?
sends packets without verifying or checking for errors
TCP and UDP are _______ inside of IP
transported
What layer is TCP and UDP?
transport layer or layer 4
TCP and UDP provide _______ that IP can't provide alone
multiplexing
tcp/389
LDAP (Lightweight Directory Access Protocol)
tcp/110
POP3 (Post Office Protocol version 3)
tcp/25
SMTP (Simple Mail Transfer Protocol)
udp/161
SNMP (Simple Network Management Protocol)
tcp/22
SSH (Secure Shell)
udp/53
DNS (Domain Name System)
RAID 0
A RAID array in which every time data is written to disk, a portion (block) is written to each disk in turn, creating a "stripe" of data across the member disks. RAID 0 uses the total disk space in the array for storage, without protecting the data from drive failure.
RAID 1 + 0 aka RAID 10
A combination of RAID 1 and RAID 0 that requires at least four disks to work as an array of drives and provides the best redundancy and performance. Also called RAID 10.
Tone generator
An electronic device that sends an electrical signal through one set of UTP cables
Port flapping
describes a network interface that constantly transitions between connected and disconnected
"If a user powers on their computer and gets a ""Operating system not found"" error message, what should your next best troubleshooting step be?
A. Boot to safe mode
B. Replace the boot drive
C. Restore from a known good backup
D. Check for removable drives"
D. Check for removable drives (the OS would check a removable drive before a primary drive)
on an optical disc?
â A. Document archive
â B. Operating system boot files
â C. RAID parity files
â D. BIOS configurations"
A. Document archive
blank and the computer beeps twice. Which of these
would be the MOST likely cause of this issue?
â A. The boot device is not connected
â B. The memory is faulty
â C. The operating system has become corrupted
â D. The PC is infected with malware"
"A firewall is configured to block email transfers from
a remote server. Which of the following ports is the
firewall blocking?
â A. 443
â B. 22
â C. 23
â D. 25"
D. 25 (SMTP, Simple Mail Transfer Protocol)
in a conference room. The display on the laptop
works properly, but the projector image is constantly
flickering and pixelating. The technician has modified
the resolution and refresh rates, but the projector image
continues to flicker. Which of the following would be the
BEST next troubleshooting step?
â A. Replace the video cable
â B. Disable the laptop display
â C. Replace the projector bulb
â D. Power cycle the projector"
"The stylus on a Windows tablet will no longer interact
with the user interface. Which of these would be the
MOST likely cause of this issue?
â A. Digitizer
â B. Backlight
â C. Contrast
â D. Inverter"
A. Digitizer
a form on the laser printer on both sides of the page.
Which of the following options should be configured in
the accounting software?
â A. Collate
â B. Orientation
â C. Duplex
â D. Resolution"
C. Duplex