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Staff roles
Behavior expected of correctional staff members in certain jobs
staff goals
Provide security to the community
Promote smooth & effective functioning of institution
Ensure incarceration is secure & humane
Give residents an opportunity to gain skills and develop a positive lifestyle.
Administrative staff
operates the instituion and sets policy (wardens)
Program staff
education, vocation, etc staff. seperate organizational structure than COs
Custodial staff
directly interacts and manages inmate population - COs, maintence, volunteers, etc
5 bases of power
legitimate - from the virtue of being in the job
coercive - residents’ belief that COs can punish disobedience
reward - COs ability to give informal & formal rewards (can offer gain time)
expert - residents’ perception that certain COs have valuable skills
referent - residents’ respect for a fair and non-abusive CO
structured conflict
natural tension between prison staff members and residents