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16 Terms

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Environmental scanning

the process of continually acquiring information on events occurring outside the organization to identify and interpret potential trends.

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Demographics

a population according to selected characteristics such as age, gender, ethnicity, income, and occupation.

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Disposable income

the money a consumer has left after paying taxes to use for necessities such as food, housing, clothing, and transportation.

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Barriers to entry

business practices or conditions that make it difficult for new firms to enter the market.

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Regulation

the restrictions state and federal laws place on business with regard to the conduct of its activities.

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Value consciousness

the concern for obtaining the best quality, features, and performance of a product or service for a given price that drives consumption behavior.

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Self-regulation

an alternative to government control where an industry attempts to police itself.

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Consumerism

a grassroots movement started in the 1960s to increase the influence, power, and rights of consumers in dealing with institutions.

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The purpose of the environmental scanning is

to identify and interpret trends in the marketplace

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Environmental forces that affect organizations

social, technological, economic, competitive, regulatory

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Social forces

the demographic characteristics of the population and its culture.

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Economic forces

pertains to the income, expenditures, and resources that affect the cost of running a business and household.

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Technology

consists of the inventions or innovations from applied science or engineering research.

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Demographics

description of a population according to characteristics such as age, gender, ethnicity, income, and occupation

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Large and growing markets in India and China

a demographic trends that has significant implications to global marketers

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Multi-cultural marketing

combinations of the marketing mix that reflect the unique attitudes, ancestry, communication preferences, and lifestyles of different races