Spanish Language and Call Center Support Vocabulary

Comprehensive vocabulary flashcards covering Spanish fundamentals, grammar components, workplace terminology, and technical support/customer service operations.

Encantado / Encantada

Pleased to meet you.

Mucho gusto

Nice to meet you.

Hasta mañana

See you tomorrow.

En punto

O'clock ($00$).

Y media

Half past ($30$ minutes).

Mil millones

One billion ($1\text{B}$).

El escritorio

Desk.

La impresora

Printer.

El informe

Report.

El salario / el sueldo

Salary.

Reunirse

To meet.

Firmar

To sign.

Imprimir

To print.

El suegro / la suegra

Father-in-law / mother-in-law.

Está nublado

It's cloudy.

Está lluvioso

It's rainy.

Fonética y fonología

The branch of grammar that studies sounds.

Morfología

The branch of grammar that analyzes how words are formed, including roots, prefixes, and suffixes.

Sintaxis

The branch of grammar that explains how words are ordered.

Semántica

The branch of grammar that focuses on the meaning of words.

Ortografía

The branch of grammar that regulates the correct writing and spelling of words.

Oración / frase

A unit of communication formed by a subject and a predicate.

Incidencia

Incident, issue, or problem.

Actualización

Update.

Configuración

Configuration, settings, or setup.

Acceso

Access.

Consulta

Inquiry, question, query, or request for assistance.

Seguimiento

Follow-up, tracking, or monitoring.

Solicitud

Request.

Inconveniente

Issue, problem, difficulty, or inconvenience.

Derivar

To refer, to transfer, or to route (transfer to a different team).

Cerrar

To close, to shut, or to close out.

Reabrir

To reopen.

Investigar

To investigate or to research.

Reiniciar

To restart.

Proporcionar

To provide.

Resolver

To solve or resolve.

Inténtelo de nuevo / intenta de nuevo

Try again.

Actualmente

Currently.

Preocupación

Concern.