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Historical Forces of Management
Forces that influence how management develops and operates.
Social Forces
Aspects of culture that guide and influence relationships among people.
Political Forces
Influences of political and legal institutions on people and organizations.
Economic Forces
Factors that influence business operations, profit, and efficiency.
Charles Babbage
Advocated specialization of mental work and emphasized the necessity of profit sharing.
Robert Owen
Considered a pioneer in human resource management; advocated concern for worker welfare.
Henry Robinson Towne
Outlined the importance of management as a science and called for management principles.
Contemporary Management Theories
Theories that encourage staff participation in decision making and improve interpersonal relations.
Peter Drucker
Name associated with the contempoarary management theory.
Hawthorne Effect
The more attention an employee receives, the higher their effort and productivity may become.
McGregor Theory X & Y
Management theories describing different assumptions managers can have about workers.
Theory X
A pessimistic view of worker; assumes they are naturally unmotivated and dislike work.
Theory Y
An optimistic view of workers that encourages participation, responsibility, trust, and collaboration.
Theory A - American management style
Characterized by an individualistic approach.
Theory Z - Modified American management style
Emphasizing long-term job security, consensual decision making, and group responsibility.
Theory Y — Japanese management style
Promotes stable employment, high productivity, high morality, and employee satisfaction.
Behavioral Viewpoint
A management viewpoint focused on understanding the human aspect of workers.