COMM1000 M6: Interpersonal Communication

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Last updated 5:10 PM on 10/5/26
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18 Terms

1
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What is interpersonal?

Interpersonal = communication occurs b/w at least two interdependent parties (two people who need e/o)

  • Power dynamics

  • Different needs

  • Tension + conflict


2
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What are the 3 reasons why we build social relationships?

  • Emotional Rewards = support system

  • Material Rewards = money, food, transportation

    • More connections = more resources

  • Health Rewards = social relationships → healthier lives

    • Tell e/o to go to the doctor when needed

    • Tell e/o to take care of ourselves


3
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What are 4 costs associated with relationships?

  • Time

  • Effort

  • Energy

  • Stress


4
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What are norms?

Norms = established patterns that limit & direct behavior = things we get accustomed to over time

  • More specified + further norm goes → more difficult to break


<p><strong>Norms </strong>= established patterns that limit &amp; direct behavior = things we get accustomed to over time</p><ul><li><p>More specified + further norm goes → more difficult to break</p></li></ul><p></p>
5
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What are roles?

What are the two types?

Roles = distinct functions that individuals assume during interactions to convey, interpret, and manage messages

  • Expected roles = roles that come with expectations

    • Stifano = father, husband, advisor, supervisor

  • Enacted roles = roles that are executed; how you play it


<p><strong>Roles</strong> = distinct functions that individuals assume during interactions to convey, interpret, and manage messages</p><ul><li><p><strong>Expected roles</strong> = roles that come with expectations</p><ul><li><p>Stifano = father, husband, advisor, supervisor</p></li></ul></li><li><p><strong>Enacted roles</strong> = roles that are executed; how you play it </p></li></ul><p></p>
6
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What is the difference between inter-role and intra-role conflict?

Inter-role conflict = playing 2 roles at same time and they conflict with e/o

  • Friendship + tutor/mentee → difficulty focusing on studying

Intra-role conflict = two different people have different expectations for roles

  • Serious relationship → marrying in future, or hanging out from time to time


7
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What is the communication theory of identity?

What are the 4 frames of it?

Communication theory of identity = identity is consistently communicated to other people throughout our lives

  • Personal = how you personally view yourself

  • Enactment = how you communicate your identity to other people

    • Strong → how do you communicate it?

  • Relational = different person in different relationship

    • Sibling vs. friend vs. peer vs. coworker

  • Communal = who you are to everyone


<p><strong>Communication theory of identity</strong> = identity is consistently communicated to other people throughout our lives </p><ul><li><p><strong>Personal</strong> = how you personally view yourself</p></li><li><p><strong>Enactment</strong> = how you communicate your identity to other people</p><ul><li><p>Strong → how do you communicate it?</p></li></ul></li><li><p><strong>Relational</strong> = different person in different relationship </p><ul><li><p>Sibling vs. friend vs. peer vs. coworker</p></li></ul></li><li><p><strong>Communal</strong> = who you are to everyone</p></li></ul><p></p>
8
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What are the 2 sides of disclosure?

What are the 4 aspects of each?

Reveal

  • Clarity

  • Emotions

  • Impression Management

  • Enhanced Trust

Conceal

  • Risk of rejection

  • Creating obligation

  • Hurt to others

  • Privacy violation


Risk of being judged

9
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What is the social penetration theory?

What is the difference between breadth and depth?

Social penetration theory = increase disclosure as relationship develops

  • Breadth = many topics but not deep conversations

  • Depth = niche conversation but not across many topics


<p><strong>Social penetration theory</strong> = increase disclosure as relationship develops</p><ul><li><p>Breadth = many topics but not deep conversations</p></li><li><p>Depth = niche conversation but not across many topics</p></li></ul><p></p>
10
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What is the uncertainty reduction theory?

What are 3 things uncertainty raises?

What are 3 things uncertainty reduction does?

Uncertainty reduction theory = ask questions in initial interactions to decide if it is worth continuing interactions

  • Seek to reduce uncertainty


Uncertainty

  • Raises information-seeking

  • Reduces intimacy

  • Reduced by similarity


Uncertainty reduction

  • Lowers jealousy

  • Improves relational maintenance


<p><strong>Uncertainty reduction theory</strong> = ask questions in initial interactions to decide if it is worth continuing interactions</p><ul><li><p>Seek to reduce uncertainty </p></li></ul><p></p><p>Uncertainty </p><ul><li><p>Raises information-seeking</p></li><li><p>Reduces intimacy</p></li><li><p>Reduced by similarity</p></li></ul><p></p><p>Uncertainty reduction</p><ul><li><p>Lowers jealousy</p></li><li><p>Improves relational maintenance</p></li></ul><p></p>
11
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What is equity theory?

Equity theory = good relationship is where the ratios of costs and benefits are equal

  • Friend asking you to give them rides, buy them coffee, etc.

    • Imbalance


12
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What is communication in families?

Communication in families = complex systems that involve emotions and relationships

  • Well researched


<p><strong>Communication in families</strong> = complex systems that involve emotions and relationships</p><ul><li><p>Well researched</p></li></ul><p></p>
13
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What is communication in friendships?

Communication in friendships = between peers, governed by rules, different between genders, different across sexuaI orientations

  • Women → conversations

  • Men → activities


Least researched

<p>Communication in friendships = between peers, governed by rules, different between genders, different across sexuaI orientations</p><ul><li><p>Women → conversations</p></li><li><p>Men → activities </p></li></ul><p></p><p>Least researched</p>
14
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What is communication in romantic relationships?

Complicated

  • LOT of research


15
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What are 2 challenges that come with communication in workplace relationships?

  • Hierarchies

  • Conflicts of interest


<ul><li><p>Hierarchies</p></li><li><p>Conflicts of interest</p></li></ul><p></p>
16
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What are modern interpersonal challenges?

Phones, social media, google, AI → conflict interpersonal relationships

17
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What is phubbing?

Phubbing = “phone snubbing” = people on phones when spending time with people

<p><strong>Phubbing </strong>= “phone snubbing” = people on phones when spending time with people</p>
18
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What is the hyperpersonal model?

Hyperpersonal model = communication through mediated channels speed up intimacy by disclosing more details

  • Speed-run disclosure


<p>Hyperpersonal model = communication through mediated channels speed up intimacy by disclosing more details</p><ul><li><p>Speed-run disclosure</p></li></ul><p></p>