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Manager
An individual who achieves goals through other people.
Managerial Activity
The tasks performed by managers, including decision-making, resource allocation, and directing activities to attain goals.
Organization
A consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals.
Planning
The process of defining goals, establishing strategies, and developing plans to coordinate activities.
Organizing/Staffing
Determining tasks, assigning responsibilities, grouping tasks, establishing reporting relationships, and decision-making processes within an organization.
Leading
Motivating employees, directing others, selecting effective communication channels, and resolving conflicts.
Controlling
Monitoring activities to ensure they are being accomplished as planned and correcting significant deviations.
Figurehead
Symbolic head of an organization.
Leader
Responsible for providing direction and motivating employees.
Liaison
Maintains a network of external contacts who provide favors and information.
Monitor
Receives a wide variety of information.
Disseminator
Transmits information received from outsiders to other employees.
Spokesperson
Transmits information about organization plans to outsiders.
Entrepreneur
Searches for opportunities and projects within the organization and its environment.
Disturbance Handler
Responsible for taking corrective actions when unexpected disturbances occur.
Resource Allocator
Makes or approves significant organizational decisions regarding resource allocation.
Negotiator
Represents the organization in major negotiations.
Technical Skills
The ability to apply specialized knowledge or expertise.
Human Skills/Interpersonal Skills
The ability to work with, understand, and motivate other people, both individually and in groups.
Conceptual Skills
The mental ability to analyze and diagnose complex situations.
Diagnostic Skills
Skills that allow managers to better understand cause-and-effect relationships and recognize optimal solutions to problems.
Organizational Behavior
The study of how individuals, groups, and structure impact behavior within organizations, with the goal of improving organizational effectiveness.
Determinants of Behavior in the Organization
Factors that influence behavior within organizations, including individuals, groups, and structure.
Intuition
An instinctive feeling not necessarily supported by research.
Systematic Study
The practice of looking at relationships, attributing causes and effects, and basing conclusions on scientific evidence gathered under controlled conditions.
Big Data
The extensive use of statistical compilation and analysis for decision-making purposes.