Basic AI Concepts

What is adding an AI chatbot to a company’s internal helpdesk portal to assist employees with common IT questions an example of

AI application integration

What does a policy stating that an AI can only be used to draft internal documentation and never create customer-facing communications without human review addressing

Appropriate use

What is copying and pasting AI generated tips into a public document without citation and claiming it as original work an example of

Plagerism

What is an AI output error where it is saying not to use hardware from a specific manufacturer because of previous trained data, even though the hardware works fine now

Bias

What type of error is when an AI provides information but references something that is non-existent

Hallucinations

What is the most reliable way to reduce risk associated with AI accuracy limitations

Verify all AI-generated output against relevant official sources

What describes a private AI deployment model

• User inputs are isolated and excluded from external model training

• Organizations maintain exclusive control over data security

• Modles are trained on specific, internally vetted data sources

What describes a public AI deployment model

• Service providers manage data storage in a multi-tenant cloud

• Models are trained on broad, unvetted public internet datasets

• User inputs may be used to improve the provider’s AI systems