Emergency Department Management (EDM)

What is EDM?

Emergency Department Management.

What is the purpose of EDM?

An electronic whiteboard that displays real-time patient information and department occupancy.

What patient information can EDM track?

Patient location, number of patients, and length of stay.

What can be documented electronically in EDM?

Triage assessments and vital signs.

Where can EDM information be viewed?

In EDM and EMR.

What does REMOVE – Ready to Depart mean?

The ERP has used the departure routine and the patient's status event has changed to ready to depart.

Who discharges an emergency patient when they are ready to depart?

Nursing, using the Depart button.

What does a Unit Clerk do when a patient is admitted from the ER?

Sends an OE to Registration using ABU/Admit request from ER.

What happens after Registration processes the ER admission request?

The ERP field is changed to the admitting physician, removing the patient from the ERP's My Tracker list.

What must be done when an admitted patient transfers to an inpatient unit?

Assign a temporary location in OE and change the status event to COMPLETE – Pt Left Dept.

What must be done when an inpatient is discharged home from the ED workflow?

Send an OE to Registration using ABU/Discharge Inpatient and change the status event to COMPLETE.

When should the OFFBED room/tracker be used?

For patients going off-site who are expected to return to the same ED.

What if an admitted patient goes off-site and will not return to that ED?

Assign a temporary location and change the status event to COMPLETE.

How do you correct an accidental status change to COMPLETE?

Open Patient Routines, select Update Status Event, and change COMPLETE to In Room.

What happens after an accidental COMPLETE status is corrected?

The patient reappears on the tracker and the bed should be reassigned.

How is an accidental patient departure reversed?

Registration uses Enter/Edit Departures in ADM; the patient returns to REG ER status without re-registration.

What should happen after an accidental departure is reversed?

Registration updates the status to In Room, the patient reappears, and Nursing reassigns the bed.

What should be done if a registered patient leaves without being seen?

Depart the patient as usual and document on the paper chart that they left without being seen.

What should be done if an unregistered patient leaves without being seen?

Register the patient, document the departure on the paper chart, and depart the patient.