DHO Chapter 4: Personal and Professional Qualities of the Health Care Worker

Empathy

being able to identify with and understand another person's feeling , situation, and motives

Honesty

truthfulness and integrity are important in any career field

Dependability

Must accept the responsibility that your position requires.

Willingness to learn

to learn you must be willing to learn and to adapt to changes

Patience

you must be tolerant and understanding

Enthusiasm

you must enjoy work and display a positive attitude

Self-motivation

the ability to begin or to follow through with a task

Tact

means having the ability to say or do the kindest or most fitting in a different situation

Competence

means that you are qualified and capable of performing a task

Responsibility

being willing to be held accountable for your actions

Team Player

learn to work well with others

Communication

exchange of information thought, ideas, and feelings

Feedback

is a method that can be used to determine whether communication was successful

Nonverbal Communication

involves the use of facial expressions, body language, gestures, eye contact, and touch to convey messages or ideas

Teamwork

consists of many professionals with diffferent levels of education, ideas, backgrounds and interests

Leadership

is the skill or ability to encourage people to work together and so their best to achieve common goals

Leader

is frequently defined as an individual who leads or guides others

Democratic Leader

encourages the participation of all individuals in decisions that have to be made or problems that have to be solved

Laissez-Faire Leader

more of an informal type of leader

Autocratic Leader

a dictator

Time Management

a system of practical skills that allows an individual to use time in the most effective way possible

Goal

defined as a desired result or purpose toward which one is working

Stress

can be defined as the body's reaction to any stimulus that requires a person to adjust to a changing enviroment

Discretion

you must always use good judgement in what you say and do

Acceptance of Critcism

patients, families, employers, co-workers, and others may critize you

Associate Degree

2 year college degree

Bachelor's Degree

4 year college degree

Master's Degree

4 year bachelor degree plus 2-3 more years

Doctorate Degree

Approximately 8 years to earn this college degree

Entrepreneur

Individual who organizes and manages his own business and accepts its risks.