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What is social interaction
the way people respond to one another (in person or over distance)
What is a social structure
Ways in which society is organized in predictable relationships
What are the 5 elements of social structure
1) status 2) social roles 3) networks 4) social institutions 5) groups
What is status
Socially defines position within a larger society (can hold multiple statuses)
What is ascribes status
Traits you do not have control over (gender, race, age)
How does the conflict perspective view ascribed status
The traits you are born with can confer privilege or disadvantage
What is achieved status
Traits you develop related to skills (career, hobbies like guitar playing etc.)
What is master status
It is the trait that defines one’s identity, (main thing people see about a person such as an ex-criminal, disabled person, police officer)
What are social roles
expectations we have based on social positions or status (uber driver, professor, barber)
What is role conflict
Incompatible expectation arise from 2 or more positions held by the same person (status in one role violates status of another role)
What is role strain
When the same social position imposes conflicting demands and expectations (INVOLVES SINGLE POSITION)
What is role exit
The process of leaving one central role to their self-identity to establish a new role and identity (transgender people, ex-convicts, divorce)
What is the four stage process of role exit
1) doubt 2) search for alternatives 3) action stage 4) creation of new identity
What is a social network
Series of social interactions that link persons together (can be in person or long distance, used to track covid)
What is a social institution
Organized patterns of beliefs and behavior centres on basic social needs (government, family, healthcare system etc.)
What is the functionalist view of social institutions
Their role is to meet basic social needs (replacing people, teaching new recruits, producing goods, preserves order)
What is the conflict view of social institutions
Their role is to meet basic social needs (maintains privilege and inequality)
What is the interactionist view if social institutions
Their role is to foster everyday behavior (influences the roles and statuses we accept
What is a group
Made up of 2 or more people with shared norms, values, and expectations (interact and have sense of belonging)
What are primary groups
a small group with a lot of face-to-face interactions (family, sports teams, gangs)
What are secondary groups
Formal and impersonal groups with little social intimacy (co-workers)
What is an in-group
Groups of people who feel like they belong
What is an out-group
Group of people who feel they do not belong
What is a reference group
People used as a standard for evaluating themselves (normative and comparison functions)
What is a Coalition
Temporary or permanent group to accomplish a common goal
What are formal organizations
A group for special purpose and designed for maximum efficiency (McDonald’s, postal service, steelers)
What is Bureaucracy
Rules and hierarchy ranking to achieve goals (relates to Weber’s ideal types) (Major component of formal orgs)
5 Characteristics of bureaucracy
1) division of labor, 2) Hierarchy of authority, 3) written rules and regulations, 4) impersonality, 5) employment based on technical qualifications
What is division of labor
Specialized people perform specialized tasks
Issues with division of labor
Alienation (people are estranged form others) and Trained incapacity (so specialized they develop blind spots and foil to notice obvious problems)
What is hierarchy of authority
long chain of command (pope, cardinals, bishops, priest, deacon)
What are written rules and regulations
Have certain clear rules to follow in bureaucracy
Problems with written rules and regulations
procedure v efficiency, leads to goal displacement (conformity to regulations of bureaucracy)
Who coined the term goal displacement
Robert Merton
Impersonality characteristics of bureaucracy
Everyone is treated the same, does not treat people as individuals
Issue with impersonality
produces dissatisfaction with company
Employment based on technical qualifications characteristic of bureaucracy
Skills are what matter for employment, written policies on how to get promoted, removes favoritism and provides security
Peter principle
Every employee rises to their level of incompetence